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Millennials—and Others—Now Look at Home Buying Differently Than in the Past

PRNewsfoto/Taylor Morrison
PRNewsfoto/Taylor Morrison

At least one home builder is suggesting the long-held concept of a “forever home”—a dwelling that will last through all phases of a person’s life—may be outdated.

That conclusion, based on a consumer survey commissioned by Taylor Morrison Corporation, based in Scottsdale, Ariz., and conducted by Wakefield Research earlier this year, took a look at 1,000 U.S. adults who have purchased a home in the last three years, or who are likely to purchase a new home in the next three years.

More than half (58 percent) of prospective millennial homebuyer respondents expect to change where—and the way—they live over time as their lifestyle evolves. This sentiment is shared by 56 percent of all homebuyers. Additionally, the data shows that a third of these millennial buyers intend to live in the next home they buy for less than 10 years, with 80 percent equally or more interested in a newly constructed home over a resale home. Of all of those surveyed, 26 percent stated that the principal advantage they see in buying a newly constructed home over a pre-owned one is floor plans that fit their current lifestyle top the list.

PRNewsfoto/Taylor Morrison

Prospective homebuyers have specific views on the type of home they wish to buy, and the expectation for higher mortgage rates does not seem to be swaying their decision. In fact, recent and prospective buyers both believe that owning a home is appealing enough that they would be willing to take on low double-digit interest rates before being deterred by the home-buying process, with millennial shoppers having an even higher rate threshold.

“While we are unlikely to see double-digit interest rates in the foreseeable future, consumers’ tolerance for higher potential rates signal a real commitment among prospective buyers to make their home purchase a reality,” said Tawn Kelley, Taylor Morrison Home Funding executive vice president and president of mortgage operations. “Customers appreciate that we may be heading into a rising interest rate environment and are not deterred by the potential for further rate volatility going forward. In fact, the buyers that Taylor Morrison Home Funding is attracting are well within their qualification range, and by using finance as a sales tool, we expect to see our home closings continue to climb.”

DiChiera: To Inspire Creativity in Yourself and Others You Have to Make the Time

David DiChiera understands the work-life balance more so than the average American. After all, this is a man who started an opera company in Detroit, built a successful entertainment venue and composed beloved operas including “Cyrano.”

This month, his Michigan Opera Theatre will conclude its 2016-17 season with “Cyrano,” the masterwork of MOT Founder and Artistic Director DiChiera, who retires at the end of May. MOT premiered the work Oct. 13, 2007, and it will continue through May 21.

This season and this event are a celebration of DiChiera as a leader, a performer and a huge personality. He truly leaves a legacy as a man who brought opera to Detroit, saved two theaters, revitalized the Entertainment District and championed diversity in opera.

Coinciding with “Cyrano,” MOT will be presenting the DiChiera Grand Salute tribute concert May 19, featuring world-renowned singers Denyce Graves and Christine Goerke, as well as American Ballet Theatre Principal Dancer Veronika Part, among others.

DiChiera talked candidly about his life in Detroit, his work and his management personality in a wide-ranging interview.

Q: Why did you start Michigan Opera Theatre and what have you learned from that?
A: In my case, the institutions that I created did not exist. If you have an interest in something, even as a business man, you may need to start a business because no one else is doing it. I did that in the arts. I felt that the greater art community in Michigan needed an organization that would present people with opera and dance. I created a company – Michigan Opera Theatre – to lead the way that these arts could be presented. Ultimately, because I was using different theaters, I felt that for us to really do things as complete as possible, we should have our own house, our own facility that we could control 24 hours a day, 12 months a year. That gave me the desire and impetus and the way to say then ok – I need to create company, then the house as our own home. A lot of businesses, working out of someone else’s space, ultimately need their own. We needed to be able to have sufficient rehearsal space, orchestra of sufficient size could perform and a stage large enough to do production that were significant in size and complexity. It was all about the feeling that if I wanted to make sure that our community had the arts, the productions of opera and dance, I had to create the space we could control.

Q: How do you maintain creativity without burnout?
A: There was a time when I was running three opera companies simultaneously. I was in planes much of the time. Sometimes, my creative energy had to be put to the side – I had to focus on management, growing those institutions. It can be difficult to balance things. Sometimes, the administrative or management part takes over and you have to do that. During those years, I composed early in the morning. I might have had a meeting at 9:30 a.m., so I’d have to stop what I was doing and come back to it at some point. It’s not an ideal way; it may cause you to lose your train of thought and creativity. It just takes longer. That is why composing my opera took about seven years when others can compose an opera in about two years. I was constantly doing it whenever I could. One time, I had to go to Scotland, and I stayed an extra week during that time to do some extra composing. … I often got more composing down when I was traveling because I wasn’t at the office with all of the management stuff.

Q: How do you foster creativity/performance in yourself and others when you’re busy?
A: Everybody’s situations might be different, but I do talk to young composers who come to me and give them thoughts about it. You need to just find those times when you feel creative. Maybe you have a job that starts at 9:30; maybe you need to get yourself up in the morning and have at least an hour where you can concentrate. That hour can be very, very productive. Everybody’s spaces are different, but people have to find a place in their life where they can devote it to the creative self. Being creative is a very personal, lonely activity. So you have to find those times where you can work by yourself. That can get very stressful. But you have to keep digging at it – then suddenly it’s there. You need to have that commitment, regardless of what your lifestyle is.

Five Employee Tips for a Healthy and Productive Workday

Sitting behind a desk all day can be harmful over time, however, an investment in employee health can help reverse this harm. A Willis Health and Productivity Survey found that 93 percent of healthier employees led to more productivity, engagement and satisfaction at work.

This has led to more employers starting, or expanding, workplace wellness programs to help employees be healthier, both in and out of the office. An analysis conducted by Priority Health found 88 percent of employees who engaged in wellness related activities at work felt more positive about their work culture.

With May being Employee Health and Fitness Month, Kandi Lannen, director of wellness for Priority Health, recommends these simple steps to share with employees that will result in long-term gains to your employee’s health.

1. Move more. Since the workplace is usually where employees have the most prolonged periods of sitting, encourage employees to incorporate frequent movement into their schedule throughout the workday. Moving more during the day can help tone muscles, improve posture, increase blood flow and ramp up metabolism to burn extra calories. To insert more movement, encourage employees to set movement reminders, take the stairs for simple things like using the restroom or refilling a water bottle and pace while on the phone.

2. Do a water challenge. There are many benefits of drinking water including: increased energy, weight loss, aided digestion and improved mood and cognitive function. Encourage employees to consume at least 64 fluid ounces of water each day. It may lead to cutting back on soda and other sugary drinks. Consider providing a standardized water bottle to all employees to make measurement easy (e.g. the goal is to finish three bottles while at work).

3. Send “in-person” emails. Facetime with peers is not only a good way to move more in the day, but will also help build employee relationships. Better work relationships will help your employees feel more fulfilled at work. Encourage employees to head over to a coworker’s office or desk to discuss a task or ask a question rather than sending an email.

4. Take in natural sunlight. According to research published in the journal SLEEP, there is a strong relationship between workplace daylight exposure and office worker’s overall sleep quality. This relationship helps regulate the circadian rhythm, also known as the body’s internal clock or sleep/wake cycle. Even if your office does not have a lot of windows, there are a few ways your employees can have better sleep, increased energy and productivity at work.

• Wake up at the same time each morning
• Take a daytime walk outside for an energy boost
• Unplug from technology before bed

5. Adjust computer monitor height and distance. Many employees find they have eye strain that occurs from looking at the monitor too long or having a monitor set at an incorrect angle or distance. There are simple tips that employees can do to minimize the impact from staring at a computer all day.

• Keep the top of your monitor at the height of your eyes or below
• Set your monitor at an arm’s length
• Go screen-free when possible such as going for a walk, printing off a document that needs reviewing or having a laptop-free meeting

Employee health and wellness is an important component to a good work environment. By encouraging and supporting your employees to try one or a few of these tips a week, you may find your employees’ health, energy and productivity increases.

Hot Dog! Detroit’s Iconic American Coney Island Marks Century Milestone

You’ve heard of anniversary celebrations for friends and family. But how does a famous coney restaurant celebrate its 100th anniversary?

With coney dogs, of course.

To mark the momentous milestone, American Coney Island will host several community givebacks and giveaways in the week leading up to its official anniversary on Thurs., May 18th. They include a surprise lunchtime ‘coney raid’ giving away hundreds of coneys to the public (taking place somewhere in Downtown Detroit) and giving back by providing a coney lunch to Capuchin Kitchen’s clients.

Everything leads up to the public ‘Coneyversary’ Celebration on May 18th from 9:00 a.m. to 9:00 p.m. with coney specials, giveaways, live entertainment and more taking place inside the restaurant (114 W. Lafayette Blvd.) and outside where Lafayette Blvd. will be closed off for the festivities.

It all started in 1917. That is when history was made on the corner of Michigan Avenue and Lafayette in downtown Detroit by Gust Keros with the culinary combination of a hot dog, chili, onions, and mustard and an iconic and beloved institution was born. One hundred years later, American Coney Island has withstood the test of time drawing legions of loyal patrons, many of them generational, as Keros’ legacy continues.

Three generations of the Keros Family have owned and managed the establishment, making it one of the oldest continuously family-owned restaurants in Detroit. In the 1950’s, Gust’s son Charles Keros took over the business which he ran for next 40 years and took the opportunity to expand the restaurant to its current pie-shaped footprint. Through good times and bad, the family remained committed to downtown Detroit and Charles would often say, “Detroit has always been good for us, and we’ve always been good for Detroit.”

American Coney Island’s current head-coney-queen-in-charge is Grace Keros, the third generation and first woman owner, along with her brother Chris Sotiropoulos. Together, they further expanded the family business adding a location at the Detroit Zoo and in the D Hotel & Casino in Las Vegas.

“To witness the 100th anniversary of American Coney Island, a concept created by our Greek-immigrant grandfather that grew into a legendary part of Detroit culture, is astonishing and humbling at the same time,” said Grace Keros. “Our ‘Coneyversary’ Celebration is truly to honor Detroit and our customers who have been the real secret ingredient to American Coney Island’s longevity and we look forward to welcoming everyone, from near and far, to join us.”

In tribute to its modest start from a hotdog pushcart, American Coney Island will recreate 1917 serving coneys for a nickel (one per customer while supplies last) from a pushcart replica on its corner from 9:00 to 10:00 a.m. along with a barber shop quartet to entertain customers. It also will have $1.00 Coneys from 3:00 – 4:00 p.m. (one per customer while supplies last).

Spa-Inspired Shared Workspace Leverages Entrepreneur Trend

Starting your own business can be an exciting, intellectually stimulating time, but it also can feel isolating as you leave behind trusted co-workers and the social life of a busy corporate office.

As the telecommuting trend continues to grow, freelancers expand their reach and companies look for ways to reduce costs, more people are going to be working from home or starting their own businesses. A higher percentage than ever are going to be women, looking to boost their career potential or restart their working life after an absence.

That is where Felena Hanson comes in. The long-time entrepreneur knows the pains of starting, running and expanding your own company. As a result, she has founded Hera Hub, a spa-inspired shared workspace and community for female entrepreneurs with locations all over the world. Hera Hub has vast potential, Hanson believes, and she is continuing to expand as quickly as female business owners are.

Here’s what Hanson knows for sure: A study by Intuit predicted half of America’s workforce would be freelance by the year 2020. Additionally, the U.S. Census shows more than a 30 percent jump in women business owners. And she says women who are thinking about becoming entrepreneurs (or are already) are natural communicators and need support.

Hera Hub is an “as-needed, flexible work and meeting space that provides a productive environment for growing businesses,” says Hanson. The business supports hundreds of freelancers, entrepreneurs and nonprofits in more than 16 industries, so far.  Hera Hub members have access to professional space to meet with clients and to connect and collaborate with like-minded business owners, thus giving them the support they need.

So far, she and her partners have built three successful locations in Southern California as well as Phoenix, Washington, D.C., and Stockholm, Sweden. Her next mission is to support more than 20,000 women in the launch and growth of their businesses by 2020.

Hanson founded Hera Hub on the belief that women are the future, and women will be responsible for the next wave of prosperity in the United States.

Lonely path can become community
“Entrepreneurship can be a lonely path and a lot of folks are trying to do it in their spare bedroom,” Hanson said. “Rather than wade through it alone, shared workspaces offer a way to find community and support. That’s why they’ve grown in popularity so quickly.”

Hanson says women are uniquely suited to working on their own, but they are naturally drawn to collaboration and communication.

“Women love to bounce ideas off one another,” Hanson said. “It’s important to get that feedback from one another and from fellow business owners who are building things differently than you are. It gives you perspective on your own work.”

Hanson says getting feedback has been critical to her success. With her first taste of entrepreneurship coming when she was just 8 years old, Hanson’s now 20-year career has spanned from technology startups to digital marketing agencies, and her client list includes DirecTV, Epson, CNN, and Union Bank.

After running a marketing strategy business out of her home for eight years, Hanson knew she had to find a cost-effective/flexible place where she could escape the isolation and daily distractions. She was excited to stumble on the concept of co-working and shared office space, but found most of the existing spaces were designed for other audiences. She knew a female-friendly space could fill that void and launched the first Hera Hub in August 2011.

Along with starting Hera Hub, Hanson also is author of “Flight Club—Rebel, Reinvent, and Thrive: How to Launch Your Dream Business,” which provides tools and resources to women in every stage of launching their business. The book is part of Hanson’s journey and path to entrepreneurship, stories of over a dozen inspiring women, tools to help the reader discover their dream business, and finally, a step-by-step process to get that business off the ground.

Hera Hub attracts a variety of women, with ages ranging from the very young to the young at heart. With an average age being in their 40s, the women may have hit the so-called glass ceiling. They may have focused on family life and now want to focus on their careers. But mostly, they believe they can do their jobs better and want to get out on their own, Hanson said.

“Women have a secret weapon in business – our instincts,” Hanson said. “Women have a very keen sense of instinct when it comes to business. We should use the things that are unique to us, and that is how we connect to people and situations. We are natural collaborators rather than competitors. And female-centric workspaces allow us to be ourselves.”

That’s not to say men are not invited to the party – Hera Hub is open to any gender. Still, only about 1 percent of its members are male, but they do bring great insights into the conversations held at the Hera Hubs across the globe, Hanson notes.

Hanson hopes to spread Hera Hub as far as it can go – the latest location in Sweden shows that the business model she worked so hard to develop has legs and is willing to travel.

“I truly believe the more women we have who step into entrepreneurship benefits all of us because women hire women. Women give other women an opportunity to grow as they grow,” Hanson said. “I also think it will change the tone of business frankly from a competitive model (and) that will have a ripple effect into corporate culture.”

FastTrack Awards Recognize ‘Gazelle’ Companies in Ann Arbor Area

Ann Arbor’s economy keeps zipping along — with no small thanks to the numerous “gazelle” companies that stand out from the herd by racking up impressive records of growth.

To recognize gazelle companies that have earned their moniker by consistently achieving 20 percent annual growth, Ann Arbor SPARK — the community’s engine for economic development — created its annual FastTrack Awards.

During its April 24 annual meeting at the Eastern Michigan University Student Center in Ypsilanti, SPARK recognized 18 FastTrack Award winners for 2016 and 2017. The 2016 recipients had at least $100,000 in revenues in 2012 and then generated annual growth of at least 20 percent annually for the next three years, while the 2017 award winners began with the same $100,000 baseline in 2013 and also had three straight years of growth of 20 percent or more.

“The FastTrack Awards are a highly visible way that we recognize this region’s most successful businesses,” said Paul Krutko, president and CEO of Ann Arbor SPARK. “More than just honoring their impressive achievement, FastTrack Awards celebrate the impact that these businesses have on our region’s economy. Year over year, FastTrack Award winners are expanding, hiring and continuing to consistently impact our economic growth and prosperity.”

The FastTrack Awards were sponsored by Yeo & Yeo CPAs and Business Consultants, which verified all of the award applications.

Here, in brief, are the stories of each of the 2016 and 2017 FastTrack Award winners.

Ability to Engage
www.abilitytoengage.com
Ability to Engage — whose 2017 FastTrack Award was its first ever — aims to provoke change within organizations by asking the right questions, getting immersed in the fundamentals of the category and/or business, and creating analysis-based methodologies to lead teams through an engagement together.

“After our immersion process, we arm teams with strategically based recommendations — not just a summary of what we learned — to drive momentum and evoke action toward growing the business,” says Ida Abdalkhani, chief catalyzer.

Ability to Engage has more than 15 years of experience in brand and marketing with some of the world’s top companies, including Procter & Gamble and PepsiCo, as well as startups. It offers varying levels of engagement in business strategy, marketing and consumer insight generation to create customized proposals for clients.

Its current business model generates revenue via in-person execution of consumer research, innovation and brand strategy sessions. “We believe nothing can substitute for in-person connections and the in-person, human-centered work will always be central to the work we do,” Abdalkhani says.

Clearly, it’s a formula that’s working. Ability to Engage has averaged 56 percent year-over-year growth for the past three years. “Using human-to-human insights and innovation, Ability to Engage has helped Fortune 100 companies achieve tremendous growth, such as 25 percent-plus sales growth on leading consumer brands,” Abdalkhani says.

However, sales were an initial hurdle. “I quickly realized that there is a world of difference between marketing and sales, and that I had a lot to learn,” Abdalkhani acknowledges. “I started reading about best-in-class examples of sales and realized that I could, and should, approach new business from the perspective of business development vs. sales.”

Now, Abdalkhani is predicting at least 20 percent sales growth in the next year, maintaining the company’s growth trajectory of the past several years.

Abdalkhani’s advice to other Michigan businesses: Focus on connection. “Everyone is overwhelmed with information and choices, causing paralysis,” Abdalkhani says. “The more Michigan businesses can focus on developing real, insightful connections with their audiences, the more clients and consumers can make decisions that are based on alignment with their motivations.”

Akervall Technologies Inc.
www.sisuguard.com
Named to the Inc. 5000 list of fastest-growing companies in the United States and debuting in 2017 as a FastTrack Award winner, Akervall Technologies Inc. is the manufacturer of SISU Sports Mouth Guards.

“ATI is committed to developing market leading, strongest and most comfortable mouth guards in the world, using disruptive technologies to revolutionize the mouth guard industry,” the company’s website states. It further states Akervall Technologies’ mission is to establish the global golden standard in mouth guards through research and development with premium novel materials, engineering solutions, innovative brand marketing, sales strategies and customer service.

SISU Mouth Guards are designed with the athlete in mind, utilizing unique features that are hyper focused on protection and comfort. Made from non-compressible thermo-polymer and only 1.6 mm thin, SISU Mouth Guards are engineered to withstand impact. Powered by Diffusix Technology, SISU Mouth Guards deflect the forces of impact. On impact, the perforated surface of the guards oscillates and the forces are redirected away from teeth into scientifically engineered Crumple Zones where the forces are absorbed into the non-compressible surface of the guard. This unique design empowers SISU NextGEN to protect the athletes from even the toughest hits.

Superior protection is not the only function of the perforations. They also allow for flexibility in the material to create an intimate custom fit, so unique to the player’s mouth that the guard can remain inserted during the entire game or practice. Additionally, perforations allow for natural flow of air and saliva to allow athletes to talk normally, breathe naturally and stay hydrated during the game.

Caelynx LLC
caelynx.com
Caelynx, a computer aided engineering consulting company, was founded by President and Chief Engineer Joe Formicola in 2005, and it soon became a mainstay on the list of FastTrack Award winners. The company’s 2016 and 2017 awards bring its total to nine.

“Caelynx has particular expertise in developing and applying advanced analysis methodologies in automotive, aerospace, life science and other industries,” the company’s website states. “We are skilled at material characterization and correlation with physical testing.” Caelynx also provides sales, support and training for Dassault Systemès Simulia software and for FEMFAT fatigue software.

Caelynx, which in 2014 moved to its current home across from the train station in Ann Arbor, has had a European office in Craiova, Romania, since 2008.

CEI Composite Materials LLC
www.ceicomposites.com
CEI Composite Materials LLC, a full-service provider of architectural metal cladding systems and components, is building a reputation as a consistently fast-growing company. Its 2016 FastTrack Award is the third in its history.

“From concept to completion, new construction or retrofit, clients can rely on CEI to deliver the highest standard of quality,” the company’s website states. “CEI works with architects, general contractors and installers on all aspects of the project, including design assist, project management, fabrication and installation.”

Products CEI provides are metal composite material, insulated, phenolic, perforated, plate and single-skin panel systems. In addition, CEI has the capabilities and expertise to provide custom fabricated sunshades, louvers, screen walls, column covers and pre-engineered modular structures.

DNA Software Inc.
www.dnasoftware.com
More than 20 years ago, Dr. John SantaLucia made significant discoveries at a prestigious research university regarding the behavior of DNA, and his seminal published work has now been cited over 5,000 times. He wondered what was possible if he incorporated the accuracy of his predictive models into software algorithms. For example, could these algorithms significantly improve, if not replace, traditional trial-and-error experimentation? He founded DNA Software Inc. — which claimed its FastTrack Award in 2017 — to commercialize this research for real market applications.

“DNA Software (DNAS) has now offered solutions to some of the most difficult problems in DNA diagnostic design and analysis, first in desktop software and now in cloud-based applications as our technology has evolved,” the company’s website states. DNAS solutions include primer design multiplexes, detecting DNA copy number from PCR curves, determining complete modified nucleotide predictions and predicting rate kinetics from sequence along with a host of solutions currently under development.  “We have accelerated the discovery timeline for our customers from months to minutes and in many cases provided solutions that were otherwise impossible without the expertise of DNAS,” the company proclaims.

DocNetwork
www.docnetwork.org
Dr. Michael Ambrose credits DocNetwork’s “ambitious team” of more than 20 workers with solving challenging problems and making an impact on the health and safety of children every single day. “It is without a doubt our incredible team that is most responsible for our recent growth,” says the owner of the electronic health record system for camps (CampDoc.com), child care (ChildCareDoc.com) and schools (SchoolDoc.com), a winner of 2016 and 2017 FastTrack Awards.

Indeed, Ambrose says the key to success is surrounding yourself with passionate people. “My biggest struggle in moving the business forward has been finding self-motivated people who believed in what we were doing; it’s not easy, but when you find the right people it will motivate you further and propel you forward,” he proclaims.

Ambrose describes the company’s mission as bringing the lightweight side of the medical industry onto the web. “A collaborative effort between doctors, nurses and directors, DocNetwork helps manage health forms, allergies, medications and illness/injury tracking for camps, child care and schools,” he says. “DocNetwork also offers online registration, travel and emergency medical protection, and medical supplies.”

More than 1,000 camps, child care centers and schools across the world utilize DocNetwork, including Girl Scouts, YMCAs and major colleges and universities.

Ambrose built the profitable, bootstrapped software company while training to become a pediatric emergency room doctor during medical school and residency at the University of Michigan. “Spending my childhood at camp, I not only saw the need to bring the lightweight side of the medical industry onto the web, but took action during one of the busiest times in my life,” he says. “I still practice medicine part-time at the Pediatric Emergency Department at St. Joe’s in Ann Arbor, but run DocNetwork full time.”

DocNetwork has nearly doubled in size every year, and Ambrose expects it to continue on a similar trajectory.

H3D Inc.
www.h3dgamma.com
H3D Inc. proudly states that it offers the world’s highest-performance imaging spectrometers. “Our technology is based on over a decade of groundbreaking research in the highly ranked Nuclear Engineering Department at the University of Michigan,” the company, a first-time FastTrack Award winner in 2017, states on its website. “We formed H3D Inc. in 2011 to commercialize this technology.”

H3D’s gamma camera, Polaris-H, was prototyped in 2012 and introduced commercially in late 2013. It has been deployed at nuclear plants around the United States, including at the Fermi 2 and Cook nuclear facilities.

“H3D is committed to providing our customers with the highest-performance — and most user-friendly — instruments possible,” its website states. “We strongly believe that our products can change how you do your job.”

Human Element Inc.
www.h3dgamma.com
Human Element Inc.’s team of experienced software developers, designers, analysts and business experts have worked with clients on branding, e-commerce, search engine optimization, custom tech applications and intranet projects.

The Human Element family is home to a number of Magento-certified and Magento Certified Plus Developers, “which makes us one of the premier Magento development companies in Michigan,” states the website of the four-time FastTrack Award winner, including in 2016 and 2017.

InfoReady Corp.
www.inforeadycorp.com
InfoReady Corp., a four-time Fast Track Award winner after notching recognition in both 2016 and 2017, is a technology company dedicated to providing clients with the ability to not only streamline the information overload typically associated with business objectives, but to empowering them with the ability to locate relevant information that may otherwise be difficult or impossible to locate.

Its flagship product, InfoReady Review, continues to revolutionize the way that higher education offices of research manage grant applications, internal funding requests, candidate selection, scholarships and tenure and promotion applications, the company’s website states.

Keller Properties LLC
www.jkellerproperties.com
Keller Properties has some impressive streaks going. It was named the University of Michigan’s Best Landlord by readers of The Michigan Daily for four consecutive years, and won FastTrack Awards in both 2016 and 2017.

The J. Keller team manages more than 200 properties in southeast Michigan and has brokered over $50 million in real estate transactions.

“Whether you are renting or owning rental residences, our highly trusted and respected staff will take care of every aspect of your property needs,” the company’s website states. “Maybe you are a student with a fixed budget and specific needs. We will help you find the rental that will make your life most manageable while in school. Maybe you are an income property owner in need of a management team. Our expert staff will assist with everything from finding renters to collecting rent. And in both cases, property maintenance will be taken care of quickly and correctly.”

Llamasoft Inc.
www.llamasoft.com
Llamasoft enables organizations around the world to model and optimize their supply chain operations for major improvements in cost, service, sustainability and risk mitigation. “Our team of industry-leading supply chain experts and consultants are driven to make supply chain optimization easier, better and faster, so you can make the world a better place,” states the website of the 10-time FastTrack Award winner, including its 2016 and 2017 honors. “We continue to innovate with an aggressive development roadmap including new solutions for supply chain visibility, planning, and predictive analytics.”

Luminos LLC, dba Arbor Assays
www.arborassays.com
Arbor Assays develops and manufactures robust immunoassay, detection and enzyme activity kits to accurately quantitate important molecules in biological matrices. “We design products to serve research scientists in all fields from zoos, aquariums and wildlife preservation to pharmaceutical, clinical, and academic researchers,” says Bobbi O’Hara, R&D project manager for the 2016 and 2017 FastTrack Awards winner. “We delight in taking on the most technically challenging assays there are to develop. The thrill of building a kit that makes someone’s job easier or allows someone to measure something no one else has been able to do is what drives us.”

The company also never compromises on quality. “Quality does not come without expense, but we will not contract out services to wherever can provide the cheapest labor,” O’Hara says. “Every kit we sell we research, develop, manufacture, QC, ship and support from our office here in Ann Arbor.”

Being available to customers and putting quality first has helped build the business. “The most poignant struggle we had to overcome was the time needed for our organic growth to be impactful,” O’Hara says. “Word-of-mouth is a wonderful marketing tool, but one needs to first put themselves out there and tie into our initiatives.”

Arbor Assays projects future growth similar to what it has achieved in recent years.

McCreadie Group Inc.
www.mccreadiegroup.com
McCreadie Group Inc. is a small company that prides itself on a “get it done” attitude, says Scott McCreadie, president and CEO of the pharmaceutical software company, whose 2016 FastTrack Award was its fourth.

“Although we have invested in traditional marketing approaches (like exhibiting at trade shows), one of the biggest drivers of our growth has been referrals from satisfied clients,” McCreadie says. “Our software solutions are unique, industry leading, and are considerably ahead of our competition. They transform our clients’ operations and result in significant savings, gained efficiencies and improved accuracy in their workflows. Many of our clients (including industry leaders like the Cleveland Clinic and the Mayo Clinic) have been very good about spreading the word to their peers at other institutions.

McCreadie Group designs and supports software-as-a-solution to automate the manual processes associated with daily operations of pharmacy education and clinical trial drug research. McCreadie, a pharmacist, founded the company in 2004 to address unmet needs in the marketplace, and the McCreadie Group has continued to expand and grow over the past 13 years.

Its industry-leading solution, Vestigo, optimizes processes and automates operations associated with clinical drug research in academic medical centers and research institutions needed to move a drug to FDA approval. Vestigo is used by 70 percent of the top 10 National Institutes of Health-funded research institutions and 55 percent of NCI-designated cancer centers around the nation. Also, more than 2,000 accredited pharmacy residency programs and colleges of pharmacy use McCreadie Group’s PharmAcademic solution, which automates and manages the complex tasks associated with curriculum design, student and resident management, experience-based learning, and meeting accreditation standards.

In 2016, McCreadie Group made significant investments in terms of infrastructure, technology and people, key elements of a strategic plan that has positioned the company for growth in 2017 and beyond.

“We brought in several new programmers to allow us to innovate at a rapid pace and to deliver high-quality, industry-leading products,” McCreadie says. “Our strategic product road maps will guide our development efforts in 2017, leading to releases of new features and updates that will allow us to further differentiate our products from the competition and to accelerate new client acquisition.”

In addition, a new marketing manager will drive the strategy for communicating these developments to the marketplace and will help McCreadie Group build more momentum in the marketplace. Also, the addition of a COO position earlier this year was another important step toward building the company’s organizational capabilities and positioning it for future growth, McCreadie says.

Menlo Innovations
www.menloinnovations.com
Menlo Innovation’s clients hire it to design and build custom software. “We are like a custom homebuilder,” explains Richard Sheridan, CEO of the five-time FastTrack Award winner, including 2016. “If you have the house of your dreams in mind, you would want to find an architectural firm, a design firm and a build firm to bring it to life.” Menlo aims to do the same thing for software.

In fact, its mission as an organization is to end human suffering in the world as it relates to technology.

Within the organization, it achieves this mission by intentionally choosing to create a culture founded on the Business Value of Joy. Sheridan has even written a book on the concept, Joy Inc. To further spread the word about the mission, Menlo offers workshops and tours to help others understand how its methods can be applied in other industries and why they are so important to achieving successful outcomes within a team.

Online Tech LLC
www.onlinetech.com
Online Tech claims the title of the Midwest’s leader in secure, compliant hybrid cloud, colocation, offsite backup and disaster recovery services. It also is a perennial FastTrack Award winner. Its 2016 honors brings its award count to eight.

The company’s network of five data centers protect mission-critical applications to ensure they are always available, secure and comply with government and industry regulations. “Backed by independent HIPAA, PCI, SOC 2 and Safe Harbor audits, Online Tech delivers exceptional experiences for companies in need of a strategic hosting partner,” its LinkedIn profile states.

Oxford Property Management
www.oxfordcompanies.com
Oxford Companies is a full-service real estate company with more than 15 years of experience investing in Greater Ann Arbor. Over that span, the company that offers leasing, property management, construction and investment services to tenants, owners and investors has received four FastTrack Awards, including one in 2016.

Over the past six years, Oxford has grown by almost 1.5 million square feet in commercial real estate under management. In that time, the firm has grown from 17 to 75 employees and become the biggest manager of off-campus residential properties. “This has all been under the leadership of Oxford’s CEO, the ambitious and visionary Jeff Hauptman,” says investment manager Andrew Selinger.

Like many fast-growing companies, Oxford’s struggles have come mostly from growing pains. “In just a few years, the company has come to look radically different,” Selinger explains. “The biggest issue is that most employees have been with the company less than three years, which means a lack of ‘institutional memory’ in a business that requires a keen attention to detail.”

Oxford’s growth is based on real estate acquisitions, and thus is largely a function of the local economy. “We are currently targeting projects that could increase our portfolio by 50 to 100 percent in the next few years,” Selinger says.

“As a real estate company, our perception of Michigan’s problems (and opportunities) comes from the metro Detroit region,” Selinger continues. “The state needs an iconic, vibrant, flagship urban area to attract young talent, investment and creative energy. Ann Arbor has at times benefitted from an injured Detroit, but the state as a whole will benefit from a healthy Detroit. Luckily, the region has several great real estate firms who understand the built environment and urban planning, who can work together to rebuild a vibrant Detroit.”

Torrent Consulting
torrentconsulting.com
Torrent Consulting, winner of 2016 and 2017 FastTrack Awards, excels at helping organizations align their culture and business processes with technology to best serve employees and customers. “We are experts in Salesforce, mobile and cloud technology, but it goes so much deeper than that,” the company’s website states. “We are business consultants who pride ourselves on listening first, then making intentional, holistic changes that transform your business. Our goal, and we insist on it, is to help you build something greater.”

Years before Torrent Consulting, Daniel McCollum and Phil Brabbs were new graduates diving into their careers. The Torrent story began when they met at a big consulting firm and quickly formed a friendship. They desired to make a mark in their careers and in their communities, but felt smothered by the confines of a traditional corporate workplace. They were frustrated that the corporate world focused solely on the bottom line and already had a sense that business could be both high profit and make a great impact.

UIS Holding Inc.
uiscorp.com
John Patry and his partner acquired UIS Holding Inc. six years ago from a technical entrepreneur, then maintained the electrical services company’s strengths and added key professional management processes. “The two most important ones were attract and maintain top talent and customers supported with a strong dashboard to make sure the wheels aren’t getting wobbly,” says Patry, who serves as CEO. “These are all well-known best practices; however, I believe my partner and I infused a good balance of high drive and care. That is the secret ingredient that made our company grow more than any other in our industry.”

In fact, it’s grown so much that it earned its first FastTrack Award in 2017. “We are fortunate enough now to be able to expand to other geography via acquisition,” Patry says. “We expect that both organic and acquisitions will see our company grow by more than 20 percent for the next two years.”

UIS has a staff of electricians, programmers, technicians and engineers who provide all electrical services to organization where downtime is not an option. Clients include water and wastewater plants, manufacturers, hospitals, large commercial buildings, airports, power plants and universities.

Changing the company’s culture didn’t come easily, Patry says. “The staff did not see value in dashboards, documenting processes, improving processes and organizing the warehouse,” he says. “Yet, as successes were realized, those changes were accepted and a catalyst to more changes.”

Like many business leaders, Patry sees attracting talent as a major challenge for the state. “Detroit has transformed itself over the past five years, and we need to tell the world,” he says. “If the world sees great Detroit news, it will attract the necessary talent to grow this great state.

“To secure this great progress, we all have to commit ourselves to helping those who are suffering in that city,” he continues. “Let’s help them break the poverty loop through subsidized education in the fields that industry needs such as trades, engineers, programmers and technicians. Let’s make sure we continue to support the great work Mayor Duggan is doing.”

Football Helmet Manufacturer Taps Students to Innovate Football Safety

What happens when a group of creative students is challenged to research, design and, in some cases, redesign football-safety equipment? You get an amazing partnership that changes people’s lives at all levels.

Xenith, an innovative Detroit-based football helmet and equipment manufacturer, and the College for Creative Studies (CCS), a private, fully-accredited college, have wrapped up their semester-long design studio collaboration of “Stylizing Safety from Head to Toe for the Football Athlete.”

The collaboration was a spring 2017 semester-long partnership that challenged 14 CCS students to research and design football safety equipment from head to toe. Xenith’s sponsorship included frequent class visits by resident product development experts to mentor the students and offer progressive critiques. Sketches became concepts, which became actual prototypes that were unveiled at the final presentation of the course. In addition to helmet prototypes, proposals included concepts for women’s football gear, shoulder pads, and knee safety design solutions.

“We are thrilled to partner with CCS on this sponsored studio. The studio has challenged conventional thinking in athletic protection and has left us inspired,” said Ryan Sullivan, President of Xenith. “The final presentations were a celebration of the students’ talent and creativity and we are thrilled to share with others in the Detroit football community. We are incredibly proud to partner with the world-class team at CCS and expect this is the first of many collaborations in the years to come.”

The class of 14 students made final professional presentations to a crowd more than 85 peers, family members, CCS administration and Xenith team members. Special guest Tahir Whitehead, linebacker for the Detroit Lions, and Dan Gilbert, chairman and founder of Quicken Loans, were in attendance.

“This was indeed a marvelous educational opportunity for our students. We at CCS are grateful to the Xenith team for providing such a challenging design problem to work on and for being so deeply involved in the project throughout the semester,” said Richard L. Rogers, President of College for Creative Studies. “Like every project we have worked on with the Quicken Loans Family of Companies, the Xenith project involved making functional and aesthetic responses to issues of human well-being. It led students to think about the social impact of their work as well as about technical solutions.”

Xenith and CCS will continue to work together to merge the ever-evolving worlds of innovative design and athlete protection in Detroit. Xenith is the industry leader in football helmet technology and the company’s mission is to develop and distribute the best equipment in the world.

Founded in 2006 by a former Harvard University quarterback and Columbia University physician, all Xenith helmets feature Adaptive Head Protection, a system of patented technologies designed to mitigate rotational and linear forces featuring the Shock Bonnet Suspension System, Fit Seeker System and Shock Absorbers.

All photos courtesy of One Perfect Sunday (www.oneperfectsunday.com) and photographer Angela Stump

Reliance One Gives Back to Employees

Cornhole Tournament

Reliance One is kicking off 2017 with events to give back to the staff. From cornhole competitions, basketball brackets, pancake breakfasts, offsite events and spin-to-win incentives, our employees are feeling the appreciation. We are excited for growth and ready for promotions!

Cornhole Tournament

 

Spin to Win!

 

Breakfast from the Execs

 

Higher Hopes! Distributing 140,000 Pounds of Food Through Unique Meal-Kit Program

Giving people an education is a great way to give them a head start. But if they don’t have the food they need to give them the energy to go to school, to study and to excel, then those educational opportunities may be missed.

That’s something that Bill Birndorf wanted to prevent. Birndorf, who founded Higher Hopes! In 2014, is in the midst of a four-month program to distribute 4,000 meal kits to families with kids enrolled in Early Head Start, Head Start and Great Start Readiness programs.

Higher Hopes! will distribute 35-pound packages of food to families in need in a program that started in April and ends in July. In total, more than 140,000 pounds of food will be given to families in Detroit with kids enrolled in early-education programs.

Each nutritional meal kit includes 10 pounds of chicken or beef, whole grains, fresh fruits and vegetables, juice, and canned goods – enough to make 15 to 20 meals. For a complete listing of distribution sites, people can visit www.higherhopesdetroit.org.

Early Head Start Child Care Partnership Program Location Directors determine which families within each individual program are most in need of the assistance and they provide the 100 family list for each of their designated Summer Mobile Pantry Distribution Locations. The families must make arrangements to pick-up their kits within the designated pick-up time and on the date they are provided at their child’s Early Head Start Child Care Partnership Program Location.

“This program is great for Detroit families because it helps provide on-going assistance during a period of the year that doesn’t get much attention on providing food to underserved families,” said Birndorf, Founder of Higher Hopes!

“Our individual and corporate donors, along with our Foundation Sponsors, have donated close to $70,000 throughout 2016 of which a large portion of the funds are being used to purchase the food from Gleaners Community Food Back of Southeast Michigan,” Birndorf added. “Gleaners’ mobile pantry program delivers 3,500 pounds of food to each of the 10 locations each month. This wouldn’t be possible without our tremendous donor base, Gleaners and all of our caring volunteers that work toward this effort.”

SSAB Opens New Office with Swedish Influences to Serve Local Auto Market

When you walk into the new offices of Swedish steel manufacturer SSAB, you’ll find a red horse there ready to greet you.

That traditional wood-carved dala house is a symbol of SSAB’s home country, and it is a touch that makes this office unique.

As part of SSAB’s commitment to expanding its business in the American automotive market, the global steelmaker has opened a new office near Detroit. SSAB, Swedish steel manufacturer of high-strength wear and structural steel, will house a sales team in its new Southfield, Mich. location dedicated to serving SSAB’s existing and potential automotive customers.

“I’m thrilled that we are opening this new office in Michigan,” said Olavi Huhtala, head of SSAB’s European and automotive operations.

Team members at the new office will focus on SSAB’s Docol brand steel, which is designed to help the automotive industry improve the crashworthiness and fuel economy of its vehicles, as well as minimize its environmental footprint. Docol steel grades are used by manufacturers and suppliers in millions of vehicles, in a range of components and applications.

SSAB officials said they are committed to serving the automotive market with its high-strength steel product offerings, outstanding quality and superior service. This office, in the heart of the American automotive industry, demonstrates its long-term dedication to these important customers.

The SSAB team hosted an open house on May 4. Guests included customers, SSAB executives and local and state government officials, including the mayor of Southfield, Kenson Siver.

Baker College Highlights Diversity of Law Enforcement Careers

More than 15 policing agencies provided career information to interested high school students at Baker College Policing Day.

Nearly 250 high school students explored law enforcement careers at Baker College’s recent Policing Day. Attendees included students from the Southwest Macomb Technical Educational Consortium. Policing agencies represented included the Detroit and Wayne County police departments; DNR; Michigan State Police; and the Wayne County Sheriff’s Office, among many more.

More than 15 policing agencies provided career information to interested high school students at Baker College Policing Day.

 

Baker College students demonstrate evaluation of a crime scene for high school students attending the Baker College Policing Day. The City of Owosso Police Department created the mock crime scene.

 

Trooper Denis McGuckin, with K-9 Jax, a 6-year-old German shepherd, explains his role as a K-9 handler with the Michigan State Police, Flint Post, to high school students attending the Baker College Policing Day.

 

 

Think You Could Create a New Ice-Cream Flavor? Here’s Your Chance

What would you put in an ice cream flavored to represent the great city of Detroit? If you have some tasty ideas, Hudsonville Ice Cream wants to hear from you.

Hudsonville Ice Cream, a family-owned, Holland, Mich.-based company, is calling on metro Detroiters to help create the next flavor of its artisan-crafted ice cream through the Flavor of Detroit Contest, which runs through May 26.

The contest calls on Michigan residents to help Hudsonville expand its family of Michigan-themed ice creams, which includes Grand Traverse Bay Cherry Fudge, Pure Michigan Winter Campfire and the classic Mackinac Island Fudge.

To enter, individuals should visit www.facebook.com/HudsonvilleIceCream and look for Hudsonville’s post announcing the contest to enter through the official contest form on Facebook. Contest entries must include a flavor combination and name that best capture the spirit of Detroit. The winner will make Hudsonville Ice Cream history and will receive a $500 cash prize and a year supply of ice cream, with the winning flavor revealed in June.

“Hudsonville Ice Cream takes great pride in our Michigan roots and passion for crafting premium ice cream,” said CJ Ellens, director of sales & marketing at Hudsonville. “We’re inspired by like-minded artisans, and the inventive energy coming from innovators, creators and makers in Detroit is challenging us to think more creatively. We want to harness that energy to develop an ice cream flavor representing the spirit of Detroit and the community as we continue to revolutionize the future of craft ice cream.”

The Flavor of Detroit winning ice cream will be made a reality, with an expected roll-out in the fall of 2017.

Hudsonville Ice Cream is the best-selling Michigan-made ice cream statewide, offering more than 50 flavors of ice cream including three new flavors introduced this spring: Bananas Foster, Peanut Butter Cheesecake and Peanut Butter Pretzel. Hudsonville Ice Cream is made with locally sourced ingredients and crafted by a team of artisans who believe in creating genuine goodness and premium ice cream for all to enjoy.

Hudsonville Creamery & Ice Cream Company is family owned and operated, making Michigan’s most delicious ice cream for more than 90 years. Hudsonville Ice Cream is beloved by Michiganders, and has recently shared Michigan’s best-kept secret beyond the state’s borders by expanding into neighboring states in the Midwest.

Celebrating Our Economic Success, One Leader at a Time

Corp! magazine is always ready to celebrate Michigan’s economic successes.

With our Most Valuable Professionals/Most Valuable Millennials/Most Valuable Entrepreneurs Awards, we recognize a group of individuals who have contributed to our state’s economic well-being in myriad ways.

The roster of winners ranges from architects to attorneys to nonprofit organization leaders.

These professionals are making business happen in Michigan, serving their community, demonstrating strong leadership skills in growing and managing a successful business, becoming industry experts and delivering lucrative business results.

The 74 winners were honored during an April 27, 2017 awards celebration at the International Banquet Center in Detroit. Click here for the event photos.

Here are brief bios of all the winners, as well as insights offered by select honorees.

Most Valuable Professionals

Tati Amare
Co-host
“Live in the D”
www.clickondetroit.com
Tati Amare, who was an award-winning host and producer based out of New York City, joined WDIV’s “Live in the D” morning program as co-host in September 2015. Amare grew up in Los Angeles and had hosted and produced local lifestyle, food and travel programs before joining “Live in the D.”

 

Daryl Adams
President and CEO
Spartan Motors
www.spartanmotors.com
Daryl M. Adams, a 25-year automotive executive, was elevated to president and CEO of Spartan Motors Inc. in February 2015, after joining the organization in August 2014 as chief operating officer. Prior to Spartan Motors, Adams served as CEO of automotive supplier Midway Products Group. Before that, he held a succession of management positions with Lear Corp., one of the world’s largest automotive suppliers. Adams holds a master’s degree in business administration from Michigan State University and a bachelor’s degree in industrial management and manufacturing from Lawrence  Technological University.

Steven Barnes
Co-founder and COO
Mobile Defenders
www.mobiledefenders.com
Steven Barnes was born with an entrepreneurial spirit. When he was growing up, he and his friends were always selling something or planning a way to make more money. “Specifically, I think it hit home while working for so many small business owners that were friends and family,” says the co-founder and COO of Mobile Defenders, which provides wholesale cell phone replacement parts. “I learned so much from growing up in that atmosphere that it propelled me to want to build something on my own.” As a business owner, a pivotal moment came when his company had two retail locations and made the decision to open two more simultaneously. “After operating those locations successfully, it made my partners and I realize that we could grow the businesses to a much larger scale,” Barnes said. As the business grew, hiring decisions became more important, particularly for high-level positions. “Without high-level leaders that are passionate about the business, growth and the ability to scale are not possible,” said Barnes, adding that humility is the most important trait for a leader.” Without humility, you cannot get others to follow or grow in their own right,” he said. Competition is one of Mobile Defenders’ biggest challenges because it makes finding good people more difficult. As for millennial workers, they often get a bad rap for laziness, Barnes said. “We have a young and very talented staff that are far from lazy, and in fact, are probably more driven and work harder than some non-millennials,” he said. “Channeling a young, educated and energetic millennial will be the key to many companies’ success over the next few decades.”

Guy Bazzani
CEO
Bazzani Building Co.
www.bazzani.com
Michigan’s Most Valuable Overall Professional—A combination of influences has inspired Guy Bazzani, including the Social Venture Network and its promotion of using “Business as a Force for Good,” and Amory Lovins and the Rocky Mountain Institute for his vision to understand and offer technology to solve the energy issues facing the United States. “Also, my personal experience witnessing the utter devastation of a virgin Redwood forest after not only the trees but an entire ecosystem was destroyed by logging,” says Bazzani, CEO, Bazzani Building Co., a green design and build firm. “The pivotal moment in my career was in 1998 when I made a personal and business commitment to operate strictly as a green builder and developer. The challenge at the time was to be taken seriously and not be dismissed as an environmental fanatic. By staying the course and sticking to that commitment, I was able to demonstrate the value of green building to the local building industry.” Focusing on the triple bottom line drives all aspects of his leadership decisions. “Business leaders should have a clear vision of the result they want their businesses to have,” he says. “Showing commitment to your business vision provides the blueprint for other aspects of your business and allows everything to fall into place.” The biggest challenge facing Michigan is the ongoing effort to transform its image from a rust belt state into one where technology is driving advancement in energy and innovation. Millennials face much the same misconceptions that prior generations have, Bazzani adds. “I think the preconceptions of laziness, entitlement and lack of work ethic will prove false as this generation ages in the workplace,” he says. “I think they may well become a generation of entrepreneurs that will be credited with changing how businesses are held accountable to more than just their quest for profit.”

Jacqueline Buchanan
President and CEO
Genisys Credit Union
www.genisyscu.org
Jackie Buchanan counts herself fortunate to have worked for leaders early in her career who allowed and encouraged her to learn more than just the job she was being paid to do. “This was invaluable to me in that it created wonderful experiences and learning opportunities,” says the president and CEO of Genisys Credit Union. “As a leader coming up through the ranks and now as CEO, I encourage the same thing with my employees. It’s very gratifying to see people spread their wings and take ownership of projects or initiatives because they want to learn and do great things for the company, rather than just because they have to.” She counts returning to school to get her master’s degree in technology from Lawrence Technological University as a pivotal moment. “This, coupled with my accounting and finance background, prepared me well for the various leadership roles I had at Genisys Credit Union throughout the years, including my current role as CEO,” she says. Her most important decisions as leader of Genisys are always related to her team of employees and making sure the right people are in the right place at all times, and that everyone is happy and contributing in a meaningful way to the organization’s success. “If we get this part right then our members will be served in the way they want and deserve to be served and Genisys will continue to grow and thrive,” she says. Buchanan is aware of how the tight labor market is affecting Michigan employers. “Between the low unemployment rate and the fact that many college graduates have and are still moving out of state, businesses are having a difficult time finding and retaining good talent,” she says. “I have also heard business leaders lament about not having access to adequate capital since the recession has forced many banks to tighten their lending standards. This has actually been a good thing for Genisys Credit Union, however, as we have been doing record business loan volume in an effort to help our members/customers grow and expand their businesses.”

Kyle Caldwell
Executive Director
Dorothy A. Johnson Center for Philanthropy
www.johnsoncenter.org
Kyle Caldwell is the executive director of the Dorothy A. Johnson Center for Philanthropy at Grand Valley State University in Grand Rapids. Caldwell joined the Johnson Center in August 2015. In this leadership role, Caldwell is responsible for the administrative and development functions of the organization while providing vision, passion and guidance to one of the nation’s largest centers for philanthropy. Caldwell came to the role after having led and worked in a wide variety of organizations in government, nonprofit and philanthropic sectors. As a champion of the nonprofit sector, Caldwell has been a staunch advocate for nonprofits and foundations to exercise the full expression of their rights and responsibilities.

Chuck Hadden
President and CEO
Michigan Manufacturers Association
www.mimfg.org
Chuck Hadden has always found satisfaction in helping people accomplish their goals. “As someone who has lived most of his life in Michigan, there is a special connection you have to people who make things for a living,” says the president and CEO of the Michigan Manufacturers Association.” Once I discovered association work, it was only a matter of time before I ended up at the Michigan Manufacturers Association.” Those involved in the state’s manufacturing industry are some of the most amazing individuals you’ll ever meet, Hadden says. “These are people who literally kept an entire state and national economy from collapsing,” he says. “The word ‘passionate’ doesn’t do them justice.” He recalls the dark days of the great recession in 2008, when the national economy was in freefall and Michigan was suffering more than most states, with everyone was questioning the viability of manufacturing in a 21st-century world. “Manufacturers took on the challenges of the recession and reimagined what manufacturing could be,” he says. “The people I met during those years, the ones that put their businesses on their backs, they are the ones I still reach out to today. We all survived a bad situation and came out better because of it.” Hiring is a business leader’s most important duty, Hadden maintains. “You have to put thoughtful consideration into every person’s current and future potential — how will they do their job, how will they fit into the association’s culture, what skills do they bring to the table?” Those are the same questions manufacturing executives ask themselves each day, especially now when there is both a talent shortage and a talent demand, Hadden says. “Today’s manufacturer isn’t just thinking about hiring, they are also thinking about how to retain talent,” he says. Manufacturers are known for being innovative, but Hadden doesn’t think any business leader can truly be prepared for today’s economy. “The speed of innovation, the level of competition or the availability of information — these are new challenges,” he says. “Technology allows consumers to shop easier and communicate instantly with businesses, while also seeming to reduce a person’s willingness to wait. This means a business leader has to work harder than ever to remain relevant and customer service must always be a top priority.” The biggest misconception facing millennials may be that they don’t care, that they care less or that they care about the wrong things, Hadden states. “Imagine growing up as a millennial,” he says. “You have access to more technology, innovations occur at a faster rate and you can connect with different people and cultures in a way no other generation could. Money is often a secondary concern. Millennials want a purpose, new skills and to know they make a difference. It’s not that they don’t care; they just have different motivations.”

Camille D. Jamerson
CEO
CDJ & Associates
www.cdjandassociates.com
Camille D. Jamerson is a business management consultant specializing in branding, content development, events and strategy and crisis management. CDJ & Associates is a boutique consultancy firm that specializes in strategic development, change and organizational management, communications and event management. Its team has successfully developed strategic plans, communications/PR campaigns and organizational structure for its clientele.

Allyson Jones
Early Literacy Manager
United Way for Southeastern Michigan
www.liveunitedsem.org
Allyson Jones is the early literacy manager at the United Way for Southeastern Michigan. “I am passionate about lending a hand to make Greater Detroit greater,” she writes on the organization’s blog. ”As early literacy manager, I feel a special connection to new parents. I want to help families build a foundation of love and literacy for their children, starting at birth.”

Eric Larson
Partner
Beene Garter LLP
www.beenegarter.com
Eric Larson is pushed by the desire to keep learning and get better. “I constantly work to learn more about many different subjects, while working to improve the specific skills in my profession,” says Larson, a partner in the Grand Rapids-based accounting and business consulting firm Beene Garter LLP. “Learning is a lifelong process and takes many forms from many sources.” An effective leader needs to know how to listen well, Larson contends. “Gathering input, ideas and information from a variety of sources and viewpoints leads to better and more informed decisions,” he says. Attracting and retaining excellent people is the biggest challenge facing Michigan businesses, Larson says. “Virtually every business owner will tell you the company’s biggest asset is its people,” he says. “Developing a culture that is attractive to potential team members and then reinforcing that with an environment that promotes growth and success for each person is key.” The biggest misconceptions regarding millennials are that they are not as motivated as prior generations and they want different things, Larson says. “There is data that suggests their goals and what they want from work are not that different from other generations,” he counters. “Further, while they may choose to do things differently than their predecessors, it does not mean that they are not motivated.”

Kevan P. Lawlor
President and CEO
NSF International
www.nsf.org
As president and CEO of NSF International, Kevan P. Lawlor oversees an independent global organization that writes standards, and tests and certifies products for the construction, food, water, health sciences and consumer goods industries to minimize adverse health effects and protect the environment. Lawlor’s 30-plus years of leadership experience at NSF International include the roles of chief financial officer, senior vice president of food safety and president of NSF International Strategic Registrations. Under Lawlor’s guidance, NSF has expanded into new regions, entered new markets and offered additional services to become a global organization in the standards development, testing, certification, auditing, training and consulting sectors.

Christina Losier
Vice President, Employee Benefits
LoVasco Group
www.lovascogroup.com
Christina Losier is inspired by the trust her clients place in her. “Today, employers are faced with a major imbalance — as health care and other benefit complexities and headaches increase, the resources and time to deal with them are decreasing,” says the vice president, employee benefits for the LoVasco Group, which provides insurance, employee benefits, retirement products and consulting services for family-owned, closely held businesses. “My team and I add value by bringing a sense of clarity, straightforwardness and order to these issues.” Her decision to depart a large, corporate environment in 2013 to join LoVasco Consulting, a startup firm, was pivotal for her. “While I’m grateful for all the experience I’ve had over my career, at LoVasco I’ve been able to tap into an entrepreneurial spirit,” she says. “Working with a small team of trusted colleagues, I now have more free rein to serve my clients with only their best interests at heart.” Losier, who says she’s grateful that the organization is agile and flexible enough to accommodate a sensible structure that is unbound by traditional corporate constraints, counts trust as the most important attribute of a leader. “I believe the best leaders are those that trust in their team members and empower them to act independently,” she says. “In my experience, people do their best work when their leaders have confidence in their abilities.”

Danielle McIntosh
Account Manager
Reliance One Inc.
www.reliance-one.com
Danielle McIntosh was in retail management for several years, working her way up from an associate to store manager and on track to become a district manager when she decided she wanted more. “At 29 years old I took a leap of faith and began a new career in staffing, cutting my salary in half and once again starting at the bottom,” says McIntosh, an account manager since September 2015 at Reliance One Inc., a minority-owned staffing corporation. “I look back now and could not be more thankful that I took that risk. I never imagined I would achieve the success I have in such a short amount of time while loving my job so much.” She says she strives every day to inspire, motivate and invest in her Reliance One team.” Great leaders put the needs of others before their own,” she explains. “A leader who serves their team will make decisions based off the effect it will have on them and the organization.” She notes that Michigan’s job market is incredibly competitive and some fields have more openings than candidates. “Although there are several factors that are considered in retention, such as position, pay, and work-life balance, I believe if the employee is truly engaged with leadership and the company, the risk of losing them is much lower,” McIntosh says.

Brenda Meller
Assistant Vice President, Marketing
Walsh College
www.walshcollege.edu
Brenda Meller, assistant vice president of marketing at Walsh College, is guided by these philosophies:  If you don’t ask, the answer is always no; you will always make time for the things you really want to do; and you should love your career and believe in your company, as well as in yourself. “Finally, I’m a big believer in the power of people and in working together,” she says. “Sharing our expertise with one another helps to make our organizations stronger.” She completed her dual MBA/master’s degree in marketing at Walsh in December. “The degree took me four years to complete, and there were many nights where I would put the kids to bed and then crack open my books to spend another hour or two on homework or projects before ending the day,” she recalls. “I remember digging deep within to find the energy to put 100 percent into my education. It took me just over four years as a part-time student, but it was well worth it.” Meller’s role is to oversee the Walsh College brand, including its brand campaign, public and media relations, website, social media and digital presence. “But I would say that the most important decisions I make are how to empower my team to make decisions to help them to grow in their careers,” she says. Michigan businesses are facing two broad challenges in regard to leadership, Meller says. “One is gender equality. The other is the ‘silver tsunami’ of retiring baby boomers from leadership roles.” Although part of Generation X, Meller identifies in many ways with millennials. “The biggest risk we take is in not understanding that millennials are the largest chunk of the workforce,” she says. “Over one in three American workers are millennials. They represent a powerful group.”

Van Nguyen
Executive Director
Asian Pacific Chamber of Commerce
www.apacc.net
Van Nguyen says that she and her fellow millennials sometimes base their “ability” on the amount of likes, comments or shares on social media. “My personal mantra has always been ‘It’s not how many followers you have, it’s what you do with them that counts!’ And I believe that can be easily translated into the business world,” says the executive director of the Asian Pacific Chamber of Commerce. “You can have 500-plus connections on LinkedIn, but if half of them are people you’ve never met in person just to build your online clout, is it really serving you?” She says her ability to connect people to others and offer solutions to help them overcome obstacles is one of the reasons she has excelled in her position. She recalls how in 2010 she was asked to run a car enthusiast forum at General Motors. It turns out she was the only female, the only minority and the youngest professional at the table. “With over 15 males who had a deep understanding of automotive and/or marketing they would skip over me for input,” Nguyen says. “I truly believe their view of my presence was as a coordinator for the forum and nothing more.” But 20 minutes into a discussion on social media, she knew their views were off target. “As they were about to bypass me once again, I interrupted the next male speaking and got the team to think differently in terms of social media marketing in the automotive space,” she says. “They all paused, processed the information and acknowledged my idea as a sound method.” She had an epiphany at the moment: don’t let gender, ethnicity and/or age define the myths others might believe in. It’s important for leaders not to be overly influenced by others, Nguyen says. “Teamwork and ideas are welcomed to contribute to the overall mission and goal of an organization, but as a leader stick to your convictions once the plan has been developed,” she says.

Jennifer Owens
President
Lakeshore Advantage
www.lakeshoreadvantage.com
Jennifer Owens observes that careers don’t always progress smoothly and bumps are inevitable. “I do my best to recognize those bumps, figure out a way not to repeat them again and keep moving forward,” says the president of Lakeshore Advantage, a not-for-profit organization dedicated to economic growth in West Michigan. She is quick to credit a mentor who noticed her leadership capabilities. “He saw my potential and coached me to see that in myself,” she says. “I do my best now to emulate him and find talents in people that might not have the experience, but have the potential to achieve.” She now realizes that an important leadership trait is hiring smart people, getting out of their way and letting them lead. “I have an incredible team currently and have managed an array of great teams,” she says. “I provide them support when they need it and allow them to lead me and our team to success.” She also believes leaders should have a sense of humility. “There is nothing that they won’t take on if it leads to success of the team,” she says. Owens also observes a divide among multiple generations in the workforce. “The boomers don’t understand the millennials and the millennials want the boomers to get out their way and let them lead,” she says. “My Generation X seems to be the bridge between the middle. These challenges can be overcome if they take the time to understand and learn from each other. Each generation has something to teach and learn from the other.”

Mark Shobe
President and CEO
DFCU Financial
www.dfcufinancial.com
Mark Shobe has served as president and chief executive officer of DFCU Financial (also known as DFCU Financial Group LLC) since July 2000. Shobe has more than 25 years of experience in the financial services industry. DFCU Financial has grown its membership to over 221,189 with assets of more than $4.3 billion. It has a main office and 28 branch offices.

Tosha Tabron
Vice President of Global Philanthropy
JPMorgan Chase & Co.
www.jpmorganchase.com
As vice president of global philanthropy for JPMorgan Chase & Co., Tosha Tabron is responsible for directing all charitable giving in Michigan for the JPMorgan Chase Foundation. Prior to joining JPMorgan, she worked at Bank of America for 14 years.

Nathan Tallman
Vice President of Operations
Metro Wire and Cable Corp.
www.metrowire.net
Donald Ezop, the founder of Metro Wire and Cable Corp. — the electrical distributor for which Nate Tallman is vice president of operations — likes to ask employees, “What can we do to make your job easier?” Says Tallman: “If you ask these types of questions, the responses you receive will open new doors for you and shape your vision.” It’s also important to engage in clear, constant and collaborative conversation, Tallman says. “When leaders communicate with others, they are able to gain synergy from ideas, dialogue openly and oftentimes arrive at better solutions quicker,” he says. “I think as a leader, it is important to share a vision and strategic strategy and when done collaboratively, other team members will understand their role and purpose within an organization and better results are achieved.” Talent and workforce development is a big challenge for Michigan businesses, Tallman says. “With new commercial, industrial, residential and overall business development growth in the state, as business leaders, the need for highly trained and workforce-ready talent is at an all-time high,” he says. “To address this challenge and to address the baby boomer generation exiting the workforce, corporations and communities need to collaborate on approaches that best serve the needs of businesses and consumers.”

Brandi Taylor
Owner
XquisiteLooks Makeup Artistry
www.xquisitelooks.com
Makeup and beauty are Brandi Taylor’s passions. “Empowering women is my purpose,” says the owner of XquisiteLooks LLC. “I love to help make a person feel good about themselves with simple cosmetic enhancements. I also love teaching and educating. If I can teach you one thing that can impact you in any way, then I’ve done my job.” In 2014, Taylor worked with CoverGirl on the Oprah Life You Want Tour as one of the makeup artists providing makeovers and beauty tips to attendees. “Almost every woman that sat in my chair apologized to me for some flaw or imperfection on their face,” she recalls. “I found myself encouraging those women. This helped me see that women needed much more than a makeover. They needed to learn how to appreciate and enhance what they have naturally.” As a result, Taylor changed the focus of her business and started teaching women how to apply makeup through workshops and private lessons. “This decision has resulted in tremendous growth in my business,” she says. Many people think millennials are self-centered and disloyal employees, Taylor says, but she believes they are simply seeking fulfillment. “A job is more than just a career to make money until you retire,” she says. “We want to feel good about our work. We want to enjoy it.”

Erik Tungate
City Manager
City of Oak Park
www.ci.oak-park.mi.us
“I’ve always been motivated by service to others and by forging change for the better in whatever capacity I’ve been in,” says Erik Tungate, Oak Park city manager. “In my current position as the city’s chief executive, I am in a unique position to lay out a vision and push the entire city toward achieving our goals.” He started in corporate banking but soon determined that his expertise could benefit the public sector. “Now that I’ve switched over and have worked in the public sector for several years, I’ve learned that cooperative relationships between the private and public sectors can be most useful for establishing real-time solutions to the problems that everyday people face.” He says his most important decisions are related to public safety. “Those decisions can actually be life-or-death in some cases,” he says. “I also have the final say on many budgetary decisions that could make or break the city’s financial stability.” The biggest challenges facing Michigan are the negative imagery created about the state over the past 40 years and the lack of investment in public infrastructure and transit, says Tungate. “This has left the Detroit region lagging behind the rest of the major regions of our nation,” he says. “Funding public infrastructure and transit in our major-city region shouldn’t be a partisan issue as it is today. It should be something that we can all agree is essential to the high quality of life that businesses flock to because they know that it provides a venue for them to attract the best and brightest employees.”

Nick Valenti
President and CEO
Michigan Financial Companies Inc.
www.michiganfinancial.com
Early in his career, Nick Valenti aimed to emulate successful business owners he observed. “The last 20-plus years, my vision has been to make an unforgettable difference in the lives of the people I touch, which would include my family, my business associates and our firm’s clients,” said the president and CEO of Michigan Financial Companies Inc., an independent provider of financial products and services he established in March 1997. “Most of the decisions we make on a recurring basis fall into one of a few categories: growth plans, services to be offered, economic analysis, expansion and selecting the right people to join our firm as associates,” Valenti says. “One of the reasons we have enjoyed the growth and success we have had is because our firm is comprised of a number of high-integrity, caring, responsible and achievement-oriented professionals.” Keeping clients’ best interest in mind is key to the company’s success. “My belief is that I work for each person in our organization. Every leader should know who they are, where they are taking the organization and have a game plan for getting there,” Valenti says. Going forward, like any business, Valenti says his operation faces the challenge of staying competitive and also keeping the business relevant given new competitors and their disruptive technology. “It is imperative to change with the times and ideally stay ahead of the change curve, ideally to set the curve,” he said. Millennial workers can help in that regard. “I believe millennials bring a different and needed mindset to the business that will help the business adapt to technology and make the necessary changes to stay competitive and relevant,” Valenti said.

Mike Van Ryn
Director of Talent Development
Zeigler Automotive Group
www.zeigler.com
As director of talent development for Zeigler Automotive Group, Mike Van Ryn implemented Zeigler University, a new employee orientation and professional sales training process for the auto group. He sources, screens and completes the selection process for all levels and positions in the 18-location operation with 800-plus employees. He also developed a sales training program for the entire auto group and facilitates consistent classroom and hands-on training sessions.

Sheldon Yellen
CEO
BELFOR Property Restoration
www.belfor.com
Sheldon Yellen has built a reputation for his unconventional management style.  As CEO of BELFOR Holdings Inc. – a $1.5 billion entity that operates a number of companies, including BELFOR Property Restoration, a global leader in damage restoration and recovery services – he carefully watches every penny spent yet doesn’t hesitate to hop on a private plane to visit a sick employee or customer. His rationale?  BELFOR is his family. The workforce consists of 7,000 employees in more than 300 offices spanning 21 countries.

Mindy Ysasi
Executive Director
The Source
www.grsource.org
While working as an intern at Cascade Engineering outside Grand Rapids, Mindy Ysasi was exposed to the idea that you could make decisions that were good for both the business and the community. “Being able to link my professional interests with my desire to have an impact on my community makes me excited for future opportunities,” says Ysasi, who was working in Spectrum Health’s human resources department before becoming executive director of The SOURCE, a nonprofit employee support organization designed to help employees keep their jobs, receive training to enhance their employment, and help employees move into better positions within or across companies. “My number one priority is how I interact and support the development of my team,” she says. “I work to ensure the team at The SOURCE knows they are valued and how I can support their career aspirations.” She also brings curiosity to her job. “If you are curious, you are more likely to connect with people, seek out solutions to problems and drive innovation in your organization,” she explains. “I try to exhibit my curiosity by meeting people who might not have an obvious connection to my work, by reading lots and taking time to be mindful.” While Michigan as a whole is experiencing prosperity and growth, “which is wonderful, I think we need to continue to ask ourselves who is benefiting from this growth and how can we ensure all communities are experiencing the positive parts of economic development,” Ysasi says. “We overcome by having more transparency in our municipal governments.” Ysasi counts herself as part of the older millennial group. “I think it continues to be that we are not a monolith,” she says. “My identity is truly intersectional. I am an older millennial, a woman, a Catholic, a Latina, and all those identities together create a unique point of view.”

Nadia Zerka
Account Director-Client Services
Imagine Communications
www.imaginecommunications.com
Nadia Zerka credits her parents with providing her inspiration to push forward every day. “They immigrated to this country to give their children unlimited freedom, education and opportunities,” says Zerka, who works in client services for Imagine Communications. “I try to take advantage of every opportunity that comes my way because I don’t ever want to take what I’ve been afforded for granted.” A pivotal moment came when she began pursuing a master’s in applied communication at University of Michigan-Flint in the fall of 2015. “During the coursework of the first year, I was working on an assignment when it hit me that I now had a responsibility to be an example and a mentor to the next generation of what you can accomplish if you’re willing to work hard and make sacrifices.” Along with some of the marketing aspects, such as the website and blog, responsibility for Imagine Communications’ infrastructure falls under Zerka. “Some may find revising proposals and evaluating workflow processes tedious, but it’s right in my wheelhouse,” she says. “I believe the strength of a company can be found behind the scenes, not what is presented to the client, and I take pride in helping Imagine Communications run like a well-oiled machine.” Michigan’s business leaders face a perception issue, Zerka says. “I live in Flint and I cringe when I hear and read what people have to say about my beloved hometown,” she says. “Yes, we have our problems, but we also have some dedicated people working hard to make things better. Taking the time to educate others about what our great state has to offer outside of the headlines is one way to overcome negative perceptions.”

Most Valuable Millennials

Michael Armitage
Milan Mayor and Central Dispatch Director, Eaton County
milanmich.org
www.eatoncounty.org/departments/central-dispatch
Michael Armitage strives to make things better. “I’m not one to just sit back on the sidelines and complain,” says the mayor of Milan who is also director of Eaton County Central Dispatch. “I saw things in my community that I felt could be done better and needed a change catalyst, and I got involved,” he says. Still, deciding to run for public office was a hard decision. “I was 22 years old and had to give up my job if elected (which I was),” he recalls. “That decision, however, opened many doors and gave me the opportunity to effect positive change in Milan.” He has learned that proper attitude is the most important attribute of a leader. “As a leader, you set the tone and expectations of the organization,” he explains. “Giving vision while allowing people to flourish and be creative is an important balance to keep. People want to come to work if the atmosphere is positive and supportive.” Integrity also is key. “Integrity is important and it helps you build trust and respect, which is vital for a leader, especially when it comes to getting buy-in for the tough decisions you must make,” Armitage says. Millennials are often wrongly viewed as overly dependent on technology, he says.”The world is changing, and many millennials have a grasp on new technology,” he says. “The understanding and utilization of technology can be a huge asset to your organization or business. We may have our faces in our phones, but we are communicating like never before, even if it is fewer voice conversations and more text and multimedia connections.”

Kyle Bartell
Founder
Sit On It Detroit
www.facebook.com/Mr.Bartell
Sit On It Detroit
 is a social enterprise that provides reclaimed wood benches at bus stops around the city. Kyle Bartell cofounded it in 2012 with Charlie Molnar. “I was using public transit every day and noticed the lack of seating at many bus stops,” Bartell says. “I saw this as an opportunity to bring together my interests in transit advocacy and urban planning and make an on-the-ground impact.”

Hannah Berry
Artist/Owner
Lions & Rabbits
www.lionsandrabbits.com
Lions & Rabbits serves as the primary studio space for artist/owner Hannah Berry. The art gallery and community retail space is located in the Creston Hill neighborhood of Grand Rapids. Formerly a St. Vincent DePaul’s thrift store, the space now serves as a place where people can learn, create and gather.

Mike Blahnik
Project Manager and Performance Consultant
Innovative Learning Group
www.innovativelg.com
Mike Blahnik counts many people as inspirations, including family, friends, colleagues, clients and historic and public figures. “I would not say that I have a vision for my career, but I focus on being and feeling driven,” says the project manager and performance consultant at Innovative Learning Group. “I’m driven to be good at what I do and to get better every day. Thinking about it that way, one day at a time, helps keep me focused and oriented to the present while building skills that will help me be successful in the long run.” Blahnik joined the Troy-based training company out of graduate school. “I think establishing priorities and nurturing a positive culture are two of the most important areas where leaders can make a positive impact,” he says. “In that way, deciding what to prioritize and deciding how to contribute to my organization’s culture are, I feel, some of the most important decisions that I may make on any given day.” The biggest challenges facing business leaders are finding and developing top talent, planning for an uncertain future and leading others with confidence and compassion, Blahnik says. “Can these challenges be overcome? Maybe temporarily, but I think that no matter how well you’re doing as a leader, these are ongoing battles,” he says. “What becomes most important for long-term success is rising to these challenges, each and every time you are called upon, with confidence.” A misconception of millennials is that they are different from any other generation in the workforce,” Blahnik says. “I’d bet just about every generation was perceived by the generation(s) before them as ‘lazy, dissatisfied, entitled and squirrelly,’” he says. “As those young professionals proved themselves, these false generalizations did not stick to those who outworked them. Eventually, like every generation before us, we millennials will be able to stand on our merit and track record.”

Andrew Chmielewski
Co-founder
Mitten Crate LLC
www.mittencrate.com
Andrew Chmielewski calls himself a thinker, dreamer and serial entrepreneur. One of his endeavors is Mitten Crate, an experiential marketing platform designed to promote Michigan-made food products while simultaneously raising money to fight hunger. Mitten Crate has worked with more than 100 small Michigan food companies, featuring their products to a targeted demographic of over 10,000 consumers looking to support the Michigan economy nationwide. Since its inception, it has raised and donated more than 100,000 meals to Gleaners Food Bank.

Aaron Cohen
CEO
Revive
www.revivemi.com
Aaron Cohen, CEO of Revive, an upscale men’s clothing boutique in Birmingham, figures that every business is important. “It’s all part of the bigger picture,” he explains. “Every day there is something, and it is a joy to figure out how to overcome each potential roadblock. These challenges are what make owning your own business worthwhile.” Cohen is also inspired by his team of co-workers, who, he says, “work tremendously hard every day to make Revive a household name while remaining in a community that we love so much.” Consumers are sometimes unaware of the level of fashion Revive brings to the local market. “Fashion is very fast paced,” he says. “The major cities usually have the upper hand because major ‘fashion heads’ live in those areas and brands/fashion houses are headquartered there as well. To overcome, it’s our daily job to teach and spread awareness to anyone interested, meaning any follower or walk-in to Revive. We also launched ReviveMI.com to reach our target market nationally and internationally.” He advises millennials that they shouldn’t feel the need to have all the answers. “Part of becoming successful is learning from your mistakes and figuring out how to pick yourself up when things are down or not going your way,” he says.

Michael Dedenbach
Owner
Detroit Clothing Circle
www.detroitclothingcircle.com
Michael Dedenbach believes everyone should be able to express themselves through style. “I love being able to choose an outfit every morning that expresses my attitude for the day, or even the moment,” says the owner of the Detroit Clothing Circle clothing store. “Having traveled in and out of the U.S., I am inspired by how people use fashion to amplify their personality. But fashion is not always affordable, especially some of my favorite street-wear brands. My mission with Detroit Clothing Circle was to create a place where Detroiters could access their personal style at a friendly price.” Studying psychology and anthropology at Wayne State University provided him insight into people. “As I neared graduation I was asked to further my studies in a graduate program at WSU,” Dedenbach recalls. “I had a moment of realization. Faced with two choices, I could further my education and accrue more debt, or I could take a chance on my dream. I chose my dream.” With no wealth and no credit history, obtaining a start-up loan proved daunting. So Dedenbach and his wife wound up opening the store with no debt by tightening their belts and paying for everything out of pocket. “We opened the business using every cent from my salary waiting tables, a little help from networking connections and, honestly, my fortunate privileges,” he says. “My parents are not rich, I had no credit cards and a credit score that would not even get a second glance, but I refuse to accept the answer ‘No’ and I refuse to give up on myself, so here I am now.” He aims to make Detroit Clothing Circle a true representation of the city.  “We have made attracting a diverse clientele a benchmark of our success,” Dedenbach says. “It is and always will be a store for the people of the city.” He says that “a lack of belief and funding” from traditional institutions is holding Michigan small businesses back, especially in Detroit. “In Detroit we have seen the rise of small business through the community believing and elevating a business into operational status, but still more people need access,” he says. “There has been a great effort on the part of organizations like Motor City Match and Techtown to help entrepreneurs reach their dreams, but we need more.” Millennials also are faced with a lack of trust and opportunity, Dedenbach says. “I’ve met and know so many beautifully, intelligent and creative millennials that may never be given the opportunity to rise up,” he says. “It’s unfortunate because these are the people that will take a job or company to the next level.”

Angela Gallegos
Underwriting Sales Representative
WDET 101.9FM
wdet.org
Angela Gallegos has served as underwriting sales representative for Detroit public radio station WDET since August 2016. She is a Southwest Detroit native and sister of Sigma Lambda Gamma Sorority. Gallegos is one of the lead organizers of Sweat Detroit (a neighborhood health and fitness group) and co-host of the internet broadcast “Slash Detroit,” which airs on PishPosh.TV.

Sebastian Jackson
Founder
The Social Club Grooming Co.
www.facebook.com/TheSocialClubDetroit
Sebastian Jackson began working at the Social Club Grooming Co., the salon he now owns, in 2012 while he was a student at Wayne State University. When he took over the club in 2014, he chose to hire both white and African-American stylists, partly to enlarge his clientele but also to promote diversity in the community, he told Detroit Urban Innovation Exchange.

Amy Kaherl
Director
Detroit Soup
detroitsoup.com
Amy Kaherl started Detroit SOUP in 2010 with what she describes on the organization’s website as “some fiercely passionate ladies who were excited to try out an idea in a loft above a bakery. Never in my wildest imagination did I think it would grow to become a staple to the flow of the city.” Detroit SOUP is a public soup dinner, during which attendees pay to eat and learn about creative projects happening in Detroit. Participants vote on which project to fund with the money raised from the meal that night. Kaherl studied theology and popular culture at Fuller Theological Seminary in Pasadena, California, after growing up and going to college in Michigan.

Charles Kennedy
Content Manager
Roush Performance Products
www.roushperformance.com
When it comes to leadership, Charles Kennedy believes in the adage “patience is a virtue.” “I think every leader should possess patience,” says the content manager for Roush Performance Products. “I follow media entrepreneur Gary Vaynerchuk very closely, and one thing he says repeatedly is ‘Trust the process. It’s all about the long game.’ I think having patience keeps you from making decisions when you aren’t supposed to make them. Lack of patience puts your eyes solely on the short-term goals and not the final destination.” A pivotal moment for Kennedy came in 2010 when a classmate asked him to join his film crew for the 48-Hour Detroit-Windsor International Film Festival. “I hardly knew anyone on the crew and, combined with the fact that I was incredibly shy and had zero sense of self-confidence, it was a huge roadblock for me,” he recalls. “I ended up stepping out of my comfort zone and doing the competition and that experience propelled me.” A big challenge facing Michigan business leaders as it relates to the creative/media/marketing industry is the amount of talent leaving the state to go to larger markets, Kennedy says. “I think overcoming that is a tricky proposition, but one thing I’ve found alarming is the lack of opportunities,” he says. “Out west and even in places like Chicago or New York, there’s a huge precedence on marketing and media, and here, it’s like we don’t value that stuff.” In regards to millennials in the workforce, the biggest misconception is that they aren’t willing to work hard and think everything will be handed to them, he says. “Coming from a family who worked for everything they’ve gotten, I don’t believe anything will be given to me in this world unless I earn it,” he says.

Amanda Lewan
Co-founder & CEO
Bamboo Detroit
www.bamboodetroit.com
Amanda Lewan’s vision is to create inclusive communities and bring people together. “At Bamboo, we’ve found a unique way to empower entrepreneurs and build a welcoming, diverse startup community in the heart of downtown Detroit,” she says of the operation that offers co-working and office space. “Entrepreneurship and creative work can be tough and lonely. What we offer is support through flexible workspace designed to help entrepreneurs and creatives grow.” Lewan recalls getting laid off from a startup advertising agency she joined soon after graduating from college. “Taking some time off gave me the opportunity to re-evaluate where I wanted to go,” she says. “It gave me the freedom to start my own independent work. It brought me to Detroit, where I’ve since stayed.” More recently, Bamboo had a pivotal moment where the company could take a big risk to grow, or stay stagnant and possibly fizzle out. “After a shift in our team, we made the decision to take it to the next phase here in downtown Detroit,” Lewan says. “We’ve since tripled our revenue.” Lewan says Bamboo values inclusiveness, customer service and providing access and opportunity. “These values define our brand, our business model and anyone who joins the Bamboo team,” she says. Lewan says she sees Michigan shifting to an innovation economy. “With technology and new business models forming, any business can be disrupted,” she says. “Millennials in particular want to know your brand, your values, want to feel connected to you and respected by you. It’s a different customer than past generations. We don’t want to just purchase or spend money. We were graduating college while the economy crashed, and can be hesitant of big brands and corporations. Remember these things when you design your messaging and products.”

Janelle Morck
Benefits Risk Advisor
CIA Insurance & Risk Management
www.ciafg.com
Janelle Morck joined CIA Insurance and Risk Management in 2008. “She utilizes a proactive approach to assist our clients in designing, developing, and maintaining an excellent benefits program in order to attract and retain the best talent,” her biography on the company’s website states. The Walsh College graduate holds a Life, Accident, Health, Property, and Casualty license through the State of Michigan and an Affordable Care Act Certification from the National Association of Health Underwriters.

Carla Dean Ogene
Director of Vocational Services
Macomb Oakland Regional Center
www.morcinc.org
In 2013 Carla Dean-Ogene was named director of vocational services at the Macomb/Oakland Regional Center, Inc., which provides services for some 4,000 people with disabilities in Macomb and Oakland counties. Dean-Ogene came to MORC after serving for nine years as the supervisor of the Jewish Vocational Service employment program. She earned her bachelor’s degree in psychology from Michigan State University while working for New Passages in the Lansing area.

Ashley Parks
Founder and Editor
Parkview Magazine
www.parkviewmag.com
Ashley Parks is inspired by freedom. “My motivation for starting Parkview Magazine was out of sheer passion and discontent with some of my professional choices,” she says. “As cliché as it may sound, I searched inside myself to realize my purpose, and through meditation and prayer, Parkview was birthed.” Initially, she concedes, it was a selfish project for fulfillment and accomplishment. “But when the stories evolved and our voice was developed, it became so much more than that,” she says now. “Ultimately, my hope is that lives are changed, life stories are appreciated and purposes are fulfilled through our experiences with Parkview.” Building a strong team of people who support the mission and vision of the lifestyle publication has driven her. “I learned very early on that I cannot go at this alone, and the core group of leaders in our circle has been the most important part of business growth,” Parks says. “We are all very passionate about what we do, so when it comes time to put out each issue, you can be assured that time and attention has been paid to every single detail of our magazine.” She says she can’t speak for all Michigan business leaders, but she has faced some market-specific challenges. “We live in a time of overwhelming over-saturation of goods, services, products and particularly technology, from every angle,” she explains. “It becomes even more paramount to identify your market and speak to that audience in a unique way. It’s for this reason that it is important to remain true to your vision and mission, offering something that your audience not only needs, but wants, time and time again.” Parks herself is on the cusp of the millennial generation and says many of the entrepreneurs, professionals, artists, makers and influencers she knows and respects are hardworking members of that group. “Millennials value autonomy and the right to be free,” she says. “They embrace and adapt to technology with ease. And possibly most importantly, they develop and appreciate the relationships they make in the workplace, online and off.”

Victoria Roby
Owner
The Natural Market
thenaturalmarketonline.com
Victoria Roby is owner of The Natural Market, a Detroit boutique store specializing in handmade natural bath and body products as well as accessories. At the same time, she is working in the marketing field and pursuing an MBA in marketing from Walsh College. She has previously served as an independent contractor for various corporations and experiential marketing agencies nationwide.

Tifani Sadek
Attorney
General Motors
www.gm.com
Michigan’s Most Valuable Overall Millennial—Tifani Sadek’s daily mission is to go to bed a better person than when she woke up that morning. “That may mean learning something new, bettering myself physically or doing a random act of kindness,” explains the attorney for General Motors. “I hope to never stop growing as a person, and this mantra helps me keep that from happening.” A large pivotal moment involved deciding to leave the professional path she was on to pursue a different one. “Just a few years ago, I was a commercial litigator at a large firm,” she says. “For attorneys, once you are in a certain path and have a specialty, it is very difficult to navigate away from that. To make that leap, I had to leave my corporate job and start my own firm, which gave me the flexibility to create the kind of practice I desired. I was successful at that and have been able to leverage that experience to get back into the corporate world but in a different practice that is more satisfying.” Michigan’s business community needs to cultivate the next generation of leadership, Sadek says. “I have noticed that a lot of businesses in the area have giant gaps between the senior leadership and the new leadership,” she says. “That represents a huge opportunity for millennials to step up, but we also need the guidance and mentorship. We need sponsors within our organization to help groom us to be tomorrow’s leaders.” She says that while millennials may want to work on different terms, they don’t necessarily want to work less. “Millennials are some of the hardest workers I know, but they often need to connect to their work in order to put in that level of intensity,” she says. “Find a way to make that connection, and you’ll have the workforce of your dreams.”

Tony Saunders
CFO/Chief Restructuring Officer
Wayne County
www.waynecounty.com
Tony Saunders has never subscribed to the notion that any mountain is insurmountable. “We are all given specific superpowers, and I believe that it’s my duty to put my talents to work for the greater good,” says Saunders. “Sure, there are many really big, hairy problems, but solutions aren’t impossible – they may just not be immediately evident.” Saunders cites two pivotal moments in his career. The first came when his father, a city of Detroit retiree, lost his health care benefits because of the city’s bankruptcy. “Shortly after his benefits were eliminated, my dad had a serious heart attack,” Saunders recalls. “That experience made me realize the tremendous effect that public policy can have on individuals. Whenever I’m working on a solution, I can’t help but think of the people I’m really working for.” A second pivotal moment came when Dennis Muchmore, Gov. Rick Snyder’s former chief of staff, expressed confidence in Saunders, who previously served as emergency manager for Benton Harbor. “As far as having the confidence to start my own business and tackle big career moves, I think that there’s a tremendous power in hearing someone say, ‘I believe in you and I’m going to push you to be the best version of yourself,’” says Saunders, who announced in April that he is leaving his Wayne County post to start a private equity and turnaround firm. “As I build my practice, it’s critical to me to surround myself with people that have a deep sense of purpose that extends far beyond professional success. When people show up with a passion and commitment, it makes me a better leader while also making my company successful,” he says. Education and the partisan politics surrounding it present a challenge for Michigan, Saunders says. “Our teachers provide incredible value, not only to the kids they serve, but also to our community and economy,” he says. “Education is at the core of success, and until we remove politics from the equation and look at education at its core, leaders will always struggle with finding and retaining top talent to help move their businesses forward.” Other generations often mistake millennials’ ambition and a desire to see change as a hindrance, or label it as impatience, he says. “It’s easy to misinterpret that passion as a threat. Embrace it,” he advises. “Encourage us. Support us.”

Aaron Siepierski
Owner
Aaron’s Estate Sales
www.estatesale.com
Aaron Siepierski is consumed with reaching his full potential. “My inspiration that pushes me each day is to see how far I can go,” says the owner of Aaron’s Estate Sales. “I think of how I was raised and the environment in which I grew up in and have a hard time comprehending why people lacked drive and passion to do better and change their situations for the better. I want to prove to myself and the people around me that we can create whatever future or decisions we want to, and all succeed.” A large hurdle related to his business was “realizing that there was no modern way to account for the items sold at an estate sale, and that most companies were just giving gross sales totals instead of itemized reports to their clients,” Siepierski says. “We have helped create an app system that can itemize, barcode, track sales and give full transparent reporting to our clients in real time. This has put our company in a unique place in the market.” Another major challenge was evolving from having a few helpers, to using contract workers and then to having real employees on payroll, requiring employee hiring, training and management, he says. “Once we figured out the processes for these things and built an amazing team, our business took off,” he says. Siepierski says millennials are often put in a social “box.” “To define a human in such a way doesn’t help the person or the business owner,” he says. “People have their own strengths and weaknesses. You can’t just hire a 26-year-old for social media and expect them to do great at it. I guess that the largest misconception that a millennial may face is the thought process from a company that they will or will not be able to do something because of their age group.”

Phil Simpson
Owner
The Baltimore Gallery
www.thebaltimoregallerydetroit.com
Phillip Simpson is inspired by freedom. “The freedom to create. The freedom to do what you love. I love to make the world smile and I love to create. I hope to inspire others to do the same,” says the artist and owner of The Baltimore Gallery, which he founded in Detroit’s Milwaukee Junction in 2013 as an open art gallery and creative space for local and international artists of all cultures and disciplines. Simpson can recall two moments in his life when he was forced to sink or swim. “In 2009, I walked away from a good job paying $17.50 an hour,” he says. “With no experience, I had dreams to open a retail store. I took a risk and made it happen. The company, called Freshman Clothing Co., was open for two years, when it closed because of what Simpson describes as his lack of business knowledge — creating his next pivotal moment. “I lost all confidence and no longer had the courage to run a business,” he says. “I was lost. But this was the moment in my life that made me stronger. I started reading more and taking local business classes. After gaining business knowledge and learning how to smile again, I started my second company, titled The Smile Brand. Now owner of The Baltimore Gallery, I share my story to encourage others to never give up.” Simpson bristles at the notion that millennials are lazy. “I only see super-driven millennials around me,” he says.

Bailey Sisoy-Isgro
Owner
Detroit History Tours LLC
www.detroithistorytours.com
Bailey Sisoy-Isgro grew up as a proud Detroiter in a family that never stopped believing in Detroit, and she’s always been inspired by the city. “When you’re building a business it’s easy to get discouraged, but when you start looking back through history you realize that generations of women before you have overcome incredible things in the city of Detroit to make their dreams come true,” she says. “I feel like I stand on the shoulders of generations of incredible women, among them my grandmother and mom.” Despite all that, deciding to start a business whose success was based on asking people to treat Detroit as a tourist destination was “absolutely crazy,” she says. “Detroit History Tours, and later the Detroit History Club, became successful when I learned to bear-hug crazy,” Sisoy-Isgro says. “The moment I stop trying to qualify things as reasonable or financially responsible and started looking at individual tours or events as opportunities to go for the big idea we became more and more successful.” Important to her success was prioritizing educational opportunities over fiscal gains. “From the very beginning, our company has been about educating people about the history of the city of Detroit in the most fun and approachable way possible,” she says. “When opportunities have come along to make tons of money doing events that I don’t feel fit into that goal, it’s incredibly difficult to pass on them. However, choosing to not spend time on those events has given me the opportunity to stay true to our goal and really succeed.” People always assume millennials expect to get everything for nothing and aren’t willing to work hard, Sisoy-Isgro says. “It’s been my experience that many millennials are willing to hustle,” she counters.

Lucy Sternburgh, Ph.D.
Program Manager, Mindfulness
Beaumont Health
www.beaumont.org
Lucy Sternburgh was one of the first students to graduate from Oakland University with a degree in Wellness, Health Promotion and Injury Prevention. At Beaumont Health, she started in cardiac rehabilitation as a clinical exercise specialist, working with high-risk cardiac patients and specializing in resistance training. She was then offered an opportunity to help launch Beaumont’s first medical fitness center, Sola Life & Fitness, where she served as fitness program manager. Her current position at Beaumont is manager of employee wellness and community health promotion, where she oversees a variety of health and wellness programs for both Beaumont employees and the communities it serves.

Cory Wright
Founder & Principal
Mitten Crate LLC
www.mittencrate.com
Cory Wright’s drive and inspiration comes from the makers and artisans in the food community. “Working closely with these dedicated and passionate individuals keeps my vision alive of igniting the local food scene in Michigan,” says the founder and principal of Mitten Crate LLC, a Michigan-made food gifts and services firm. About a year after Mitten Crate was launched, the business was receiving requests for corporate and event gifts that could be customized and curated based on the client’s needs. “It took about a year of trial and error dealing with large-scale clients to find our stride in something that we never intended to do from the beginning that now represents about half of our revenue,” Wright says. “In the beginning we thought of ourselves as a monthly Michigan subscription box for food. Rebranding ourselves as a Michigan-made food gifts and services firm has allowed us to grow dramatically in the last two years.  Being a curator means that while we don’t produce anything ourselves we have to constantly balance our relationships with both our consumers and our vendors so that both sides feel value in working with us.” Underexposure is a huge challenge for Michigan businesses in general, because the state lacks the population density of entrepreneurial hotspots like New York, Los Angeles or Chicago, Wright says. “Michigan companies need to champion each other and collaborate more often,” he says. “Rising tides raise all ships.” Millennials, he notes, are credited with disrupting almost every industry via leveraging technology and eschewing the status quo. “What a millennial might lack in tenure they clearly make up for with embracing change and being highly pliable employees that constantly seek greater efficiency through creative thinking and a willingness to adapt,” Wright says.

Most Valuable Entrepreneurs

Paula Anderanin
Owner
Creative Outlook Consulting LLC
www.creativeoutlookllc.com
Paula Anderanin has a passion for art and music. “In my career I had the opportunity to combine both of my passions to produce events and campaigns,” says the owner of Creative Outlook Consulting. Anderanin attended the College for Creative Studies, where she concentrated on the graphic arts. “I was always interested in new technologies, so I started working in the digital field as I was still in college,” she recalls. “A few months after I graduated from college, I started learning to code websites. For over 10 years, I started managing teams of designers and developers and have produced websites and display advertising.” She considers herself blessed to have worked with and met people from different cultures. She also considers herself fortunate to have her own business. “I have worked for corporations for many years but had always done freelance,” she says. “I felt that I needed to try to work on my own full time and try to find a balance between my family and work.” A misconception about millennials is that they are not dedicated or team players, she says. “This is not true, as they are both dedicated and team players; however, the way they collaborate in projects is different than other generations,” she explains.

Richard Beckman
CEO
Great Expressions Dental Centers
www.greatexpressions.com
Since Richard Beckman has taken over as CEO of Great Expressions Dental Centers in 1998, the operation has grown from $10 million in revenue and negative EBITDA to estimated $330 million in revenue with $50 million of EBITDA in 2016. It has added 140 locations, mostly through affiliations, and now its network consists of more than 250 dental practices in 10 states. GEDC has been on the Inc 5000 for six consecutive years as one of the fastest-growing companies in the U.S.

April Boyle
Founder and Executive Director
The Build Institute
www.buildinstitute.org
April Boyle recalls feeling scared and intimidated when she re-entered the workforce after 10 years of raising three boys. “I had this intense desire to contribute to making the world a better place and wanted my boys to see my work outside of the home as well as inside,” says the founder and director of The Build Institute, a business development service. “It wasn’t easy and I remember reading emails four, five, six times to make sure they were just right before sending. I’m not saying we shouldn’t proofread emails, but the desire to be perfect was becoming the enemy of the good.” But she figures that what she initially lacked in confidence she more than made up for in passion, drive and effectiveness. “Breaking down barriers and paving the way for others is core to my work and why I get out of bed every day,” she says. As the leader of an organization, she aims to create an authentic culture of greatness through feedback, deep listening and transparency. “Empathy is key to being a great leader,” Boyle says. “This is on the same lines as servant leadership — never asking someone to do something you yourself are not willing to do.” Boyle believes there is still a lack of diverse voices and talent in the upper levels of Michigan’s corporations, boards and government. “We need all voices to be heard, validated and acted upon to create a more just and prosperous world for all,” she says. Millennials, however, are forcing a cultural shift in corporate America, Boyle says. “The nature of work is changing and the need for a body to be in a seat for 40 hours or more per week is outdated,” she says. “We need more flexibility and meaning in our workplaces. We need to understand how our particular job contributes to the whole and that we are valued and appreciated.”

Mike Butcher
Principal
Cross Renovation
www.crossrenovation.com
Mike Butcher credits at least some of his success to failure. “It’s important to learn from your mistakes and to be determined to adjust your plans to make the most of those often-painful experiences,” he says. “Although I had a number of failures along the way, I was always determined to take what I learned and put it into practice. That approach is a significant contributing factor to our success at Cross Renovation.” His impetus for starting the construction company came after he saw a builder turn the lot he sold him into a profit by building a house on it and selling the property. “That led me to create my own construction company in 2007,” Butcher says. “Because of hard work and determination, I achieved substantial success in my early 20s. The lessons I learned during that experience served me well as I faced financial challenges during the 2008 recession and again in 2010 when the business grew too fast.” He realized he needed to track costs more accurately and quickly and worked with a software developer to create a program that allows him to see exact and future costs almost in real time. “While we are still perfecting this tool, it is central to our current success,” Butcher says. Staying on top of new regulations and requirements and implementing needed changes in the most effective way is a big challenge, he continues. “Participating in appropriate business groups and staying informed about regulatory changes can be a big help in overcoming some of today’s challenges,” Butcher advises. He notes that millennials are often labeled as the “entitled” generation. “This is complicated by the fact that the recent economic recession has forced many baby boomers to remain in the workforce due to economic insecurity, eliminating opportunities for millennials who want ‘meaningful work’ to enter a steady path of advancement in today’s workforce,” he says.

Sheri Crawley
CEO and Founder
Pretty Brown Girl LLC
www.prettybrowngirl.com
Sheri Crawley feels a responsibility to give back utilizing her gifts and talents to positively impact others and to leave a legacy for her two daughters. “In 2010, I relocated back to Michigan from Chicago with my family, after my mother was diagnosed with Alzheimer’s disease,” says the CEO and founder of Pretty Brown Girl LLC, which produces a product line that includes the African-American doll “Laila” and clothing and accessories. “She spent her 30-year career positively impacting others, and this experience inspired me to change my career path. During this transition my daughter started kindergarten and was the only African-American in her class, and I was surprised that the racial disparity in Michigan was still so significant. It was this moment that prompted my husband and me to create a product line and movement that addresses adverse social issues affecting girls of color.” Now she’s focused on expanding the operation’s reach to affect as many girls as possible in schools and communities across the nation through Pretty Brown Girl’s K-12 programs, self-esteem products and corporate and philanthropic partnerships. She adds that good leaders are good communicators. “Listening and understanding the needs of your customers and team is imperative to success,” Crawley says. The success of Michigan’s small business community rests on product development, she says. “By developing entrepreneurs that are concerned more with a product that is viable and can be sold to consumers, more Michigan entrepreneurs will thrive,” she says. Millennials face many misconceptions, including having an unhealthy obsession with social media, not caring about helping others and feeling entitled, Crawley says. “I think the truth is that millennials are self-starters with the confidence and ambition necessary to be entrepreneurs who value technology and social media as powerful business tools.”

Edmond Delude
CEO and Founder
E7 Solutions
www.e7solutions.com
Edmond Delude’s first foray as a service provider was not without some adversity. “I had a difficult client that started to become detrimental to my business,” says the CEO and founder of E7 Solutions, a technology consulting firm. “Instead of giving up, I found a way forward by engaging advice from mentors and coaches. I developed a strategy that was best for the business, my employees and clients. From that point forward I never lost sight of the importance of finding the right people to join the company, and engaging clients and projects that are a good fit for E7. As a result, almost all E7 clients ask us to do work for them on an ongoing basis.” Delude started his career as a graphic designer and ended up with two engineering degrees. “I have an affinity for creatively solving problems and always jumped at the chance to directly interact with clients,” he says. “To this day, I still get a thrill out of using my creative and analytical skills to deliver a service that people value.” E7 just launched two new consulting specialties — Atlassian consulting and B2B eCommerce implementations. “Building these divisions with the right people, engaging the right partners, and providing the highest value to our clients, is a challenge, but well worth the effort,” Delude says. By far the biggest challenge facing Michigan businesses today is talent acquisition, he says. “This isn’t just finding warm bodies, or someone with the right skill set,” Delude says. “We firmly believe that finding the right people for our company means finding someone with the right expertise and skills, who is a good fit with the company culture, and who will be committed to always doing the right thing.”

Rob Dube
President
imageOne
www.imageoneway.com
As a business leader, Rob Dube is well aware of his potential to make a positive impact on the people he works with. “I am passionate about consistently finding ways to increase satisfaction and happiness at the company,” says the president of imageOne, a managed print partner in Oak Park. “At imageOne, we want to change the conversation of work-life balance to ‘life balance.’” In 2004 he and his business partner, Joel Pearlman, sold imageOne to a public company. “Part of the agreement required us to stay on and manage the company for three years,” Dube recalls. “They were wonderful people, but our cultures were very different, so Joel and I didn’t see ourselves staying on after the contract. In 2006, they offered to sell the company back to us. This was that moment — we weren’t sure we wanted to stay in the business, and a book called ‘Small Giants, Companies That Choose to Be Great Instead of Big’  inspired us, and we have been focused on being great first, big second ever since.” Business done the “old way” is shifting, Dube says. “We need to be sure that we collaborate with all employees, that their voice is heard, and they are educated on our financials (open book) so they can make better decisions for their companies,” he says. “They need better life balance. When this all comes together, we will have happier workforces, which will translate into happier communities!” His experience with millennials is that they are frustrated about all the talk about “millennials.” “Each ‘millennial’ is their own unique person — we should respect and honor that and treat them as such,” Dube says.

Karen Evans
Founder
The Launch Professor
www.facebook.com/LaunchProfessor
Karen Evans’ work has always been fueled by what she calls “a passion to empower people who have drive and talent and who are in need of direction, accessible resources and a hand to hold along the way.” After many years of teaching entrepreneurship to college students and faculty, she realized that many entrepreneurs didn’t have a college classroom to experiment in and needed resources. “The first time I talked through a business problem with one of my very first prospective clients, and found out later that our conversation helped her solve a big problem that was holding her business back from growth, I knew I had chosen the right path,” she recalls. The Launch Professor has three divisions: business coaching, executive coaching and related support to companies that have employees planning for or returning from maternity leave, and a small family-oriented events and information website. “It’s been said before, but listening skills are the most crucial — not just listening to what people are saying to you, but also listening to what isn’t being said, realizing when text and email communications are going off the rails, and understanding what clients and customers are really looking for,” she says. Along the way, she says she has come to realize that the biggest challenges Michigan’s business leaders face are finding ways to support micro enterprises, and supporting working families. “We can have more conversations around creating more community-based lending platforms like Sidewalk Ventures, and more education around the benefit that even the one-person firms can have in our economy,” she says. “Supporting working families is incredibly crucial to retaining the bright talent coming out of our universities and attracting out-of-state workers.” Teaching in the college classroom for over eight years has given her insight into millennials. “While it’s dangerous to paint any group with a broad brush, on the whole I see millennials as a group who are passionate about their work and driven to succeed, and who are not satisfied with hearing ‘we have to do this because that’s the way it’s always been done like that’,” Evans says.

Dr. Cecil Forbes
Owner
iCare Spine & Rehab Center
www.icaresr.com
Chiropractor Cecil Forbes says he can’t pinpoint a particular moment that led to his career success. “However, I always knew I wanted to run my own clinic,” says the operator of iCare Spine & Rehab Center. “My vision is to provide excellent quality customer care and aim to create an atmosphere of healing and restoration to all of our patients.” Forbes says he is intent on taking his organization to the next level and is focused on how his decisions will affect, impact and power the clinic’s brand five to 10 years from now. “Michigan’s challenges are fluid and ever-changing, and you must be willing to adapt and evolve to not only survive but to thrive,” he says. His advice to millennials: “Be willing to put the work in, arrive early and leave late to master their craft.”

Kathie Fuce-Hobohm
Dealer Principal
Space Inc.
www.spaceinc.net
“When design is done right, it captures the perfect blend of form and function,” Space Inc.’s website states. “In the workplace this leads to more comfortable, productive workers.” Such was the vision of Kathie Fuce-Hobohm and Lisa Hulbert, who founded Space Inc. in Midland in 1995. The business boomed and two years later they expanded operations, opening a sales office in Flint. Today, SPACE is a thriving business, transforming workplaces across Michigan and beyond.

Jeff Glover
Owner
Jeff Glover & Associates, Realtors
www.jeffgloverassociates.com
Jeff Glover has seen salespeople get into real estate or another business and fail within a short time. “Early on in my career, I was always approached by agents that weren’t getting the results that I was and it really bothered me to sit back and watch them flounder,” recalls the owner of Jeff Glover & Associates, Realtors. “I would suggest that they go see the broker or better yet just pick up the phone and make calls, but they didn’t know what to say or how to even sell.” He soon decided he was going to become a leader who would teach people how to sell. “I loved the challenge of taking someone who had little to no experience from the basic knowledge of the business to a master salesperson. Today, my focus has shifted from not just training sales people to sell, but to train salespeople to lead.” He decided to open his business in January 2009 — “arguably the absolute worst time to open a small business in Southeast Michigan. I was forced to learn how to adapt to the unstable and declining market very quickly.” But operating in a tough market gave his operation the skills necessary to make it through any good or bad market. Now, his most important decisions involve whom to make part of his team and which markets to enter. “With all the tools we provide, we expect our agents to be top producers within three years of joining the firm and after that hope that they will be interested in additional leadership opportunities,” he says. “Through our affiliation with Keller Williams Realty, we have the opportunity to enter all markets, not just across Michigan, but the entire United States. Our most recent expansion this year was to our new location in Grand Rapids.” Glover himself is “on the ground each and every day” with associates.” “I still go on appointments, negotiate contracts and attend closings, just as I did nearly 15 years ago when I started in the business,” he says. “A leader who leads by example is a leader who will never have to justify what comes out of their mouth.” Technology will never trump personal interaction in the real estate business, Glover insists. “You can’t possibly sell someone over text, email or tweeting,” he says. “Our younger class of associates naturally wants to resort to texting or emailing clients, and that is a huge no-no in sales. Even though I am only 32, and could be considered part of that generation, I know a call or face-to-face meeting is always the best form of communication.”

Joseph Hessling
Founder and CEO
365 Retail Markets
www.365retailmarkets.com
Joseph Hessling admits to always having a chip on his shoulder when it comes to proving himself. “Part of that is I hate to let people down,” says the founder and CEO of 365 Retail Markets, a global leader in self-checkout workplace technology. “I focus a lot of attention and energy on making the people I work with happy, and that fixation has ended up being good for me.” Over the course of his career, he’s founded eight companies, each based on the drive to do something different. “The pivotal moments come when I feel like I’m not adding any value,” Hessling says. “Every five years or so, I hit a rut where I feel boring, which sparks me to do something different. It’s those times when I seem to get more creative. And it happens over and over again.” Long-term strategy drives everything his company does. “A lot of people think that in business it’s just about them, but I have 150 people relying on me to be right in what I do so that they can be right in what they do,” he explains. Every leader should be courageous, if not a bit reckless and willing to take risks, Hessling maintains. “The only time you don’t take risks is if you’re dealing with nuclear power or surgery,” he says. “But if you’re going to try something new, you’ve got to be willing to accept that something’s going to go wrong. And then, you’ve got to be courageous enough to stand in front of people and say, ‘I did something wrong, but I did it for the right reasons.’” To overcome challenges in talent acquisition, companies must focus on providing a great environment for people to work in, ensuring salaries are market value and, most important, making sure there is a career path, Hessling says. Too much focus is placed on millennials, Hessling contends. “Frankly, millennials are already in the workforce,” he says. “If we really want to think about what we’re doing, we should be thinking about the generation after millennials joining the workforce. Millennials, in my opinion, are already running things.”

Carol Kirkland
Executive Vice President
AVE Office Supply
www.aveofficesupplies.com
Carol Kirkland has a personal vision of maximizing opportunities for women. “As an entrepreneur, I welcome the opportunity of establishing a successful business that will be passed to offspring,” says the executive vice president of AVE Office Supplies. “It also communicates to them their obligation to make a contribution to this community.” The pivotal moment in her career occurred when a former employer eliminated her job, leading her to form her own business. “I now control my own destiny,” she says. “I am no longer dependent on the whims of others,” she says. “This gives me the satisfaction of proving my worth and value.” Much of her importance to her business involves hiring and training good and viable employees. “It is imperative that crucial efforts and skills are nurtured to appropriately address and enhance our goals,” she says. She advises millennial workers to never take an opportunity for granted. “Millennials must continue to earn the opportunity to advance their organizations,” she says. “These organizations must be created through deeds and efforts.”

Michael Morse
Owner/President
The Mike Morse Law Firm
www.855mikewins.com
Michael Morse’s father was an attorney and has always been his inspiration. “He unfortunately died when I was in law school, but I watched him practice law and interact with his clients,” Michael Morse recalls. “He always was a great listener and problem solver. I hope that I am too.” Morse had his own problem to solve in 2011, when a client that provided 70 percent of his firm’s billing unexpectedly pulled its business. “I had about 50 employees and could have either laid off a bunch of people, or go on TV and run commercials talking about the great work and results we were getting,” he recalls. “I chose the latter, and we are now the largest injury firm in the state, with over 150 employees and settlements over $100 million last year and this year they should be over $125 million.” A key roadblock to doing business in Michigan is “dealing with a crazy legislature that changes laws or at least tries to without any rhyme or reason,” Morse says. Millennial workers, on the other hand, are generally great to work with, he says. “I fear that too many of them bounce around too much, and I won’t hire people who have many moves in a short time on their resumes,” he says. “We have not had that problem, but I think that is one perception of them.”

Chad Paalman
Co-founder and Managing Partner
NuWave Technology Partners
www.nuwavepartners.com
Chad Paalman is co-founder and managing partner at NuWave Technology Partners, a full-service technology provider with a team of nearly 50 trained tech specialists and three offices across Michigan. The business, named one of Michigan’s 50 Companies to Watch in 2009, has experienced 20-30 percent growth in revenue each year since inception.

Zak Pashak
Founder and President
Detroit Bikes
www.detroitbikes.com
Zak Pashak says that love for cities and the people within them is what drove him to found Detroit Bikes. The 34-year-old musician and former Canadian political candidate would not classify himself as a serious cyclist, but that’s okay – he’s setting out to prove that you don’t have to be. The bikes he makes are strong, simple and relatable to nearly everyone, the Detroit Bikes website proclaims. Pashak launched the company in 2012 with a $2 million investment.

Amy Peterson
Co-founder and CEO
Rebel Nell
www.rebelnell.com
Amy Peterson is described as “the fearless leader” of Rebel Nell, which she helped start with the sole purpose of employing, educating and empowering disadvantaged women in Detroit. The operation makes jewelry from unique local materials, while providing a transitional opportunity for women in Detroit. “Our goal is to help these women move from a life of dependence to one of self-reliance, overcoming barriers to employment through the fruits of their own labor,” the Rebel Nell website states. “Working directly with local shelters, we identify women who are ready to make this transition to a new phase in their lives.”

Charlie Rothstein
Founder and Senior Managing Director
Beringea LLP
www.beringea.com
Charlie Rothstein wants to spread a message about the importance of staying humble. “Be humble to your people and your organization, no matter how fortunate you are,” advises the founder and senior managing director of Beringea LLP, which provides equity and/or mezzanine debt to small- and-middle market companies. “It’s flattering that our customers and vendors do business with us, but it’s also a burden that we have to live up to our promises. So it’s important to stay humble. Don’t get ahead of your skis. Respect others, whoever they are, wherever they come from, whatever they have.” Expanding internationally with an office in London propelled Rothstein’s business in unexpected ways. “It broadened our business, yes, but more so our perspective to gain insight from an international marketplace,” he says. “To share visions and missions across countries gave us a different way of thinking. It’s easy in one office to create culture and fall into group-think. Our international offices help protect us from getting stuck and give us intellectual checks and balances.” Michigan is clearly on the comeback trail, Rothstein says. “Where we struggle relative to other states and regions is infrastructure,” he says. “It becomes difficult to recruit new business and customers. The first impression they get to our state is inaccurate. They land in our wonderful airport then drive down broken down roads and bridges.” The Detroit Public School system also needs attention, Rothstein says. “There have been many strides made to the redevelopment and recovery of neighborhoods, but the school system is pivotal to that recovery,” he says. Applying a broad-brush label to millennials is inevitably inaccurate, Rothstein says. “I don’t believe in labeling groups of people,” he explains. “There are star performers in every crowd — you just have to look deep enough to find them.”

James R. Scapa
Chairman and CEO
Altair Engineering, Inc.
www.altair.com
James R. Scapa brings more than 35 years of engineering experience to his dual role of chairman and CEO of Altair Engineering, Inc., a title he has held since the company’s inception. In 1985, Scapa and two partners founded a small consulting activity in the new field of computer-aided-engineering. Today, the company employs over 2,000 employees with more than 40 offices throughout 20 countries. Through Scapa’s leadership, the company is now a leading global provider of simulation technology and engineering services that empower client innovation and decision-making. With over 5,000 clients, Altair serves the automotive, aerospace, government and defense, and heavy equipment industry sectors, as well as the consumer products, ship building, energy, electronics, life sciences, and architecture engineering and construction markets.

Andy Sietsema
Owner
Sietsema Orchards
www.sietsemaorchards.com
Andy Sietsema has been involved with his family’s generations-old orchard and cider business in Ada, outside Grand Rapids, since 1990. The operation produces apples and hard cider, and also provides tours and farm-to-table dinners.

Kent Sharkey
President and CEO
Ulliance Inc.
www.ulliance.com
Michigan’s Most Valuable Overall Entrepreneur—Kent Sharkey, president, chief executive officer and founder of Ulliance Inc., oversees strategic operations of the international service company that provides human resources services including employee assistance programs, wellness programs, training programs, organizational and leadership development, career transition services, professional health monitoring and crisis management. In the company’s 25-year history, Sharkey has been instrumental in growing Ulliance to serve more than 260 organizations throughout the U.S., Canada, Mexico, Brazil and Europe providing health and wellness programs to nearly 1 million people.

Shri Thanedar
Chairman and Owner
Avomeen Analytical Services
www.avomeen.com
Shri Thanedar is chairman and owner of Avomeen Analytical Services, a full-service chemical testing laboratory founded in 2010 that specializes in deformulation, emergency testing services, investigative analysis, product innovation and expert witness testimony. Thanedar has more than 30 years experience in developing products and solving manufacturing quality-related problems for the pharmaceutical, cosmetics, food, automotive, health and beauty, neutraceuticals and other industries.

Bruce Thompson
Co-founder and President
Urbaneer Spaces
www.urbaneerspaces.com
Bruce Thompson’s road to becoming president and co-founder of the space-solutions company Urbaneer came with many turns. Born and raised in Grand Rapids, he ended up moving 15 times, in five states and four countries, to pursue education and opportunities in the tech industry. The first half of his career was spent in the tech industry in California, Colorado, Washington, D.C., and Europe, during which he focused on commercializing innovation for both established and startup companies. Along the way, he realized there was an emerging need for innovation in the spaces we use every day. He went on to become a shareholder in Rockford Construction and served as its chief strategy officer, which gave him the opportunity to launch Rockford Ventures with Mike VanGessel in 2013. The two realized that the changing world really requires a different way to design, construct and occupy space and needed a leader in bringing innovative solutions to the marketplace. Urbaneer grew out of Rockford Ventures and eventually became a standalone company with Thompson at its helm in 2015.

Tommey Walker
Founder
Detroit Vs. Everybody LLC
www.detroitvseverybody.com
When Tommey Walker’s father died, the younger Walker vowed that the patriarch’s name would live forever. “I am seeing to it,” says the founder of the Detroit Vs. Everybody line of clothing. For Walker, an artist and brand manager, another pivotal moment came when he was fired from the MGM Grand in 2010. “I was forced to bet on myself 100 percent in my freelance graphic designing,” he recalls. “It became my number one source of income.” His father’s death in 2011 gave him “a different aggression and clarity.” As leader of Detroit Vs. Everyone, Walker aims to stay in the future, creating opportunities and possibilities for the company. “My team is very strong, and we make most decisions together,” he says. A good leader, he says, has the “ability to not take things personally, not take things positively or negatively, but to just take them as they are.”

Recruitment, Done Right, Takes Hard Work

Too bad there’s no Geiger counter to identify future business leaders.

Wouldn’t it be great to just waltz through job fairs or boardrooms or rows of cubicles waving around this special tool until it beep-beeps in front of the perfect employee?

Instead it’s up to each of us – the department heads, the human resource directors, the line supervisors – to ferret out those people with the strong skills, personal vision and positive attitude to become tomorrow’s leaders.

Talent attraction, retention and training are the currency for most states’ growth, especially in the Midwest, where a rustbelt image has made it challenging to keep homegrown talent in the states of their birth. In Michigan this is critically important, say economic development experts, whose advice can be applied across many regions.

“We are dedicated to attracting leaders in Michigan,” notes Cynthia Richardson, director of Talent Attraction & Resources for the Michigan Economic Development Corporation (MEDC).

The state of Michigan has combined job creation and economic development efforts under one umbrella: the Department of Talent and Economic Development (TED). The collaboration allows the state to leverage its ability to build talent with in-demand skills while helping state businesses grow and thrive.

The department works to ensure that the state can efficiently develop, administer and coordinate Michigan’s economic, housing, and talent development initiatives and programs. Gov. Rick Snyder named Roger Curtis as TED director in November 2016.

But what is good talent and how can you foster it? There’s no one-size-fits-all answer to that question, especially for entrepreneurs and small business owners who can’t afford to hire someone to handle human resources full-time.

But here are a few suggestions for finding folks with the right stuff:

Be prepared to recruit from within. The first step to attracting major-league talent is to proactively seek out and develop talent within your own ranks. Upward mobility keeps morale high and allows you to hold on to talent.

Take a talent inventory. Even if you’re not currently hiring, there’s no downside to taking a hard look at the strengths and weaknesses of your employees. If you notice that, for example, your marketing department lacks employees with statistical backgrounds, keep that in mind the next time an opening pops up.

Develop a bold, engaging recruitment campaign. Before you can hire the best people, you need to get the best people interested in your company. Consider creating an application that goes where other companies may be too timid to tread. In a  era of cookie-cutter, online job applications, dare to be different. Instead of robotically listing job requirements and descriptions, challenge your applicants to expound on their visions for the position. This process will show which applicants are up to the creative challenges that come with thinking on their feet.

Be honest about your company’s work environment. If there’s one surefire way to dampen the excitement of new hires it’s by misleading them during the recruitment process. Don’t overstate – or understate – job duties. But the honesty has to reach beyond the job description: Give them a realistic view of what the company’s inner-network looks like. First impressions are important and you don’t want a new hire feeling duped or blindsided her first few weeks in the office.

Don’t be afraid to give new hires responsibility. The last thing you want to do is squander new talent, so give new employees a sense of purpose.

Review your hiring process. Is your company doing all it can to make sure the application process is relevant? Before embarking on a big hire, have a word with your HR people. What’s worked well in the past? Pick the brains of your superstars to see what kind of talents would add well to the company mix.

Once you have the talent, keep developing it. Getting the best talent in the door is an important first step, but it’s certainly not the last. If you see an opportunity to engage and motivate your staff, then take it. We’re talking seminars, classes or even something as simple as letting them take the lead on a pet project. You want your most talented workers to feel engaged in the company and if you’re not careful to make sure they’re staying active and interested it won’t be long before they’re gone.

“With unemployment so low in Michigan right now, we can’t keep robbing Peter to pay Paul. Companies are just robbing each other for talent,” Richardson says.

If you build it, they will come
If you want to attract and retain talent, it’s important to market your company to your employees. By promoting the things that make your business – and your community – a great choice, you’ll find people who want to stick around a while longer.

Salary is, of course, the primary draw in attracting talent. But more professionals are searching for intangible, quality-of-life perks that make one job stand out over another.

Inside the company, perks or benefits such as commissions, health and retirement benefits, flexible scheduling, telecommuting, personal and professional development and advanced degrees can enhance a workplace culture.

Flexible workplaces with part-time or the availability of flexible hours, often helpful  for those with family responsibilities, can result in easier recruitment, higher productivity and greater employee retention, according to human resource experts.

But finding and retaining talented professionals also mean looking outside your company’s four walls.

When attracting potential employees, it’s important to showcase your region’s quality of life, too. A work/life balance filled with cultural amenities and recreational opportunities are a priority for under-30 professionals today.

“How can we get college graduates here in Michigan? They want to know: ‘Is it a walkable city? Is there a good quality of life? Is this a company with corporate social responsibility?’ These are all intangibles that will entice graduates to explore a job here,” Richardson says.

12 essential skills for success
Garth Motschenbacher, director of employer relations and career engagement at Michigan State University’s College of Engineering, said he meets with employers all over the state and nation.

“When employers are looking at our engineering grads, they certainly expect that these students have achieved a certain level of knowledge,” says Motschenbacher. “But they also want to hear about situations when you were a critical thinker and a problem solver.”

The approach is one that should be embraced by all, he adds.

“These are the kinds of things leaders do. It doesn’t matter if you’re fresh out of college or you’re a veteran at your job.”

Increasingly, new graduates want to know about “intangibles” related to a possible first job, says Cynthia Richardson of MEDC.

Although each industry has its own job requirements, Motschenbacher says most companies are looking for workers with these 12 essential skills for success. Although this list was created by MSU’s Career Services Network and is geared toward college graduates, Motschenbacher says these life skills are vital to employees no matter their age or work experience:

1. Working in a Diverse Environment – Learning from people who are different from you – and recognizing your commonalities – is an important part of your education and essential preparation for the world you will join.

2. Managing Time and Priorities – Managing how you spend your time, and on what, is essential in today’s world. Learn how to sort priorities so you stay in control of your life.

3. Contributing to a Team – In the workplace, each person’s contribution is essential to success. Having the ability to work collaboratively with others is vital. This includes identifying individual strengths (yours and others) and harnessing them for the group, building consensus, knowing when to lead and when to follow and appreciating group dynamics.

4. Navigating Across Boundaries – Life is filled with boundaries – good and bad. Discover how to avoid the boundaries that become barriers so you don’t hamper the ability to collaborate with other people.

5. Acquiring Knowledge – Learning how to learn is just as important as the knowledge itself. No matter what your future holds, you’ll continue to learn every day of your life.

6. Thinking Critically – Developing solid critical thinking skills means you’ll be confident to handle autonomy, make sound decisions, and find the connection between opportunities you have to learn and how those opportunities will affect your future.

7. Performing with Integrity – It only takes one bad instance to destroy years of good faith and good relationships. It’s important to develop a code of ethics and principles to guide your life.

8. Developing Professional Competencies – The end of college is the beginning of a new education. Build on what you already know and keep learning new skills – your job will challenge you to grow and develop in ways you haven’t imagined yet.

9. Communicating Effectively – Developing listening, interpreting, and speaking skills is just as important as reading and writing.

10. Solving Problems – You may only have thought about problem solving when you’re faced with a crisis. Understand the process and mindset of successful problem-solving and you’ll more easily handle the bigger challenges that come your way.

11. Balancing Work and Life – You’ve got a lot to accomplish in limited time. How do you get it all done and still stay sane? The key is maintaining balance among the different parts of your life.

12. Embracing Change – Just about every aspect of life is in a constant state of change. Sometimes it may seem that no sooner do you get caught up than you have to start all over again. No matter how you feel about change, you have to learn to deal with it.

In search of future leaders
Richardson says the state collaborates with business leaders in Michigan to seek out talented workers and make them aware of all the good-paying jobs here.

Again this year, for example, the MEDC will attend two Service Academy Career Conferences with companies such as Quicken Loans, Consumers Energy, General Motors and Kellogg’s to recruit military veterans to work here.

“These are highly talented, officer-level job candidates who have a vast amount of knowledge and experience,” says Richardson. “They’ve served their country and now are looking to begin the second act of their lives. These are future leaders.”

Businesses and agencies from the Great Lakes State set up booths on “Michigan Row” and tout the benefits of working and living here.

Typical candidates at the May 11-12 job fair in Washington D.C., will have backgrounds including engineering, logistics, quality management, operations and information technology. They come from all branches of the military.

Garth Motschenbacher of MSU’s College of Engineering says employers are interested in how a prospect has demonstrated critical thinking skills.

“Michigan has to work a little harder to attract veterans because we no longer have any active military bases here. We do, however, have five National Guard bases,” notes Richardson.

Another example of job recruitment efforts is the MEDC working with Ann Arbor SPARK and Michigan technology companies to attend Design Expo 2017 on April 13 at Michigan Tech University. More than 600 students will showcase the vast array of learning and research taking place at the Houghton, Mich., campus.

“This gives students a chance to show employers what they’re capable of doing and it gives employers a great first view of potential leadership and talent,” Richardson adds.

“This is just one way we’re bringing employers closer to future leaders.”

Michigan’s talent resources
Michigan has many resources available to employers in need of attracting and training top talent, with Pure Michigan Talent Connect being the state’s top talent exchange system.

The Michigan Global Talent Retention Initiative (MGTRI) focuses on retaining international students in Southeast Michigan to help employers fill unmet talent needs.

GTRI is a program of Global Detroit and includes the University of Michigan, Michigan State University, Wayne State University, UM-Dearborn, Eastern Michigan University, Lawrence Tech and Oakland University, as well as several regional economic development and business partners, including the Detroit Regional Chamber.

A recent GTRI report showed that 40 to 70 percent of all graduate students in the United States studying in STEM-related fields are international students.

“We know that utilizing international students rather than allowing positions to go unfilled helps companies compete and grow. And while our region is leading the nation in helping employers to consider international talent for hard-to-fill positions, more needs to be done,” says Sandy K. Baruah, president and CEO of the Detroit Regional Chamber.

Richardson says Michigan is rising to the challenge of filling the skills gap by recruiting and retaining talented workers.

“It’s a very exciting, positive time in Michigan right now.”

More Than A Brand

Executive Chef James Rigato has helped turn Hazel Park into a centerpiece of his budding restaurant empire, one part of a growing tourism business in the state.
Executive Chef James Rigato has helped turn Hazel Park into a centerpiece of his budding restaurant empire, one part of a growing tourism business in the state.

Hot, gooey, chocolatey fudge, poured out of a copper kettle and cooled on a marble slab, sliced and wrapped in wax paper and, finally, tucked into an iconic box of pink and brown.

That is Ryba’s Fudge; a symbol of Mackinac Island, says Todd Callewaert, the company’s owner.

But, Ryba’s Fudge actually started in Detroit where Callewaert’s grandfather first learned to make it. It was not until years later, in 1959, that Harry Ryba moved his store to the Island. Like its initial location, Ryba’s many other products and businesses may be less well known: mail order confections, ice cream, bicycle rentals, restaurants, a hotel, and, wait for it … a Starbuck’s.

While fudge remains the core of the business, Ryba’s would not have survived on fudge alone, Callewaert says. Business has “gotta keep movin’, can’t stall,” he contends.

That entrepreneurial spirit, the drive to stay relevant through diversification, growth and tradition, is what sustains Michigan’s tourism industry.

Much like Ryba’s itself, the industry comprises a vast cross section of businesses, including the hotels, restaurants, gas stations, retail stores, transportation and entertainment venues, as well as the parks and trail systems that crisscross the state. If the Bureau of Labor Statistics categorized tourism as an industry, it would be the 10th largest in Michigan, with 214,333 employees as of 2014, according to Tourism Economics, an industry consultancy.

At the apex of the industry is Travel Michigan, the state’s tourism department, which exists to raise the profile of Michigan as a regional, national and international destination for leisure and business travelers. Its product is Michigan’s changing and diverse tourism industry, from Ryba’s fudge and the Pictured Rocks to South Haven and The Henry Ford to craft beer and farm-to-table dining.

The Michigan Brand
Back in the early 2000s, if an Ohio resident was asked what they thought of Michigan, they might have likened it to Alaska “only closer” or Amish country “only with electricity.” Those responses were part of survey research lead by Mark Canavan, executive vice president of McCann Detroit. The goal of the research was to understand how outsiders perceived Michigan. With responses like that, it was clear that Michigan was a blank canvas.

Pure Michigan is more than a “feel good” campaign, says Michelle Grinnell, Travel Michigan’s director of media, public and industry relations.

Canavan and his team began painting that canvas with Pure Michigan, a state ad campaign that was launched in 2006 with ads featuring the voice of actor/comedian (and Michigan native) Tim Allen and the theme from the movie “Cider House Rules” played over images of sunrises, shorelines, autumn leaves, road trips, hiking, craft brewing and a resurgent urban scene. While the descriptions may seem rather typical, the result was far more than the sum of its parts.

Having studied 45 other state and city ad campaigns, Canavan found that nearly all of them were splashy itineraries pushing visitors to “come here; do this.”

Many of those campaigns had just two spots, and they would “run the heck out of them,” says Canavan. Instead, he designed a series of commercials; each one beckoning the audience toward a sense of what life feels like on its best days, “a beacon in their work lives,” he says.

Emotional advertising may not be new, but, in state tourism advertising, it was “trend setting,” says George Zimmermann, the former vice president of Travel Michigan who oversaw the Pure Michigan launch.

People sent hundreds of “love letters” to Travel Michigan and the ads continue to win awards. It’s also an approach that has been borrowed by other states, although the biggest impact may be the fact that the state of Michigan is now using the Pure Michigan concept for its own business attraction efforts.

While Canavan’s creativity may have set the stage for success, the proof of that success lay in the numbers, say supporters. Pure Michigan is more than a “feel good” campaign; there is a proven return on investment, says Michelle Grinnell, Travel Michigan’s director of media, public and industry relations.

Return on Investment
In 2015, Pure Michigan generated new visitor spending of $1.4 billion and tax revenues of $97.8 million.

That amounts to a gain of $7.67 for every ad dollar spent, a return on investment that has steadily grown since 2006, the year Longwoods International USA began its annual report. Back then, the ROI was $2.11.

Even with a more than 260 percent increase, Michigan’s ROI is small compared with Alaska’s and California’s, which have been as high as $72 and $19, respectively, according to figures released by Michigan State University Extension in 2013. But the disparity may not reflect so much the success of the  campaigns, but, rather, how each location calculates its ROI.

For Michigan, Longwoods measures investment in regional and national ad dollars only, which totaled $13 million in 2015. (Travel Michigan’s total fiscal year 2015 budget was $29 million). Return is measured in new visitor spending triggered by those ads and the taxes generated from that spending.

With millions in taxpayer dollars invested, the steadily increasing ROI has drawn skepticism from the Mackinac Center for Public Policy, based in Midland. Other critics have questioned the integrity of the brand in the face of the Flint water crisis. However, far from seeing itself in competition with the needs of Michigan residents, the tourism industry sees Pure Michigan as the tide that raises all boats.

Tourism brings in new money to the state, says Sally Laukitis of the Holland Area Convention and Visitors Bureau.

Tourism generates new money that would not otherwise come into the state, says Sally Laukitis, executive director of the Holland Area Convention and Visitors Bureau. In 2015, Pure Michigan generated 4.6 million trips but the more significant point is the ripple effect of those trips.

“It all starts with a visit,” says Laukitis, referencing the initial point of contact that inspires people to want to live and work in that location. If it draws people in, then businesses see that location as a place to find and develop talent, something the Holland Area CVB can attest to with its distribution of some 1,500 relocation packets.

“Those are people that visited, and they loved the experience so much that they want to move here,” says Laukitis.

While tourism may have once been seen as an entity unto itself, with little impact on other industries, the “wall” between tourism and the business community is breaking down, Canavan says, one sign of that increased integration being the expanded use of the Pure Michigan brand. Initially intended as only a leisure travel ad campaign, it has now been adopted as the face of the state’s business attraction efforts.

Economic Development
Just under three square miles and landlocked in southeast Michigan, Hazel Park may not be the first place that jumps to mind when one thinks of tourism dollars impacting the economy. The average household income is $34,238 a year, and 27 percent of residents live in poverty.

But Hazel Park is the location that James Rigato, a partner at The Root Restaurant and Bar in White Lake and a former contestant on TV’s “Top Chef,” chose for his latest restaurant, Mabel Gray.

With a $65 tasting menu and a celebrity chef at the helm, Mabel Gray has become a sign of Hazel Park’s budding renaissance. Located next to Ferndale, Royal Oak, and a short drive to Detroit, Hazel Park is the “bull’s eye,” says Rigato. The vacant “shotgun” building that is now Mabel Gray was affordable, and he says the city government was very supportive.

Aside from its location and cost benefits, Hazel Park was a place that Rigato had grown to love, having come to know the city by hanging out with friends at small, nondescript bars. Over time, Rigato was hooked and became a champion of the city.

James Rigato picked Hazel Park as home for his latest restaurant, Mabel Gray.

Today, Mabel Gray is evidence that Hazel Park is gaining ground, with at least two new businesses, Cellarmen’s, a mead house and brewery which opened in 2015, and Doug’s Delight, a former ice cream and hot dog joint purchased by Rigato in 2016 and due to open later this year. That makes three new businesses that were not here just a few years ago, and Rigato himself and most of his staff live in the city.

So, what about those out of state visitors? Will they knock on Mabel Gray’s door?

Rigato is confident they will, pointing to food tourism as being a regional attraction, with visitors trying five to six restaurants in a single trip.

The Detroit restaurant scene may be the epicenter of those trips to southeast Michigan, but Hazel Park’s Mabel Gray appears to be a new outpost.

Collaboration
Tourism Economics’ 2016 study suggests the tourism industry may remain fragmented, with visitors spreading out their dollars over an entire experience, the money shared among restaurants, hotels, souvenirs, events and transportation. They may zipline in one location then enjoy the nightlife in another. “Simply put, the whole of destination marketing is greater than the sum of individual parts,” according to the study.

George Zimmermann, now chair of Longwoods, headed Travel Michigan when the Pure Michigan campaign was created.

To address this reality, in 2002, Travel Michigan launched its Partnership Program, which offers a dollar for dollar match on advertising. One of the first groups to sign-on was “Beachtowns,” comprising the communities of Holland, Grand Haven, Muskegon, St. Joseph, Saugatuck and Douglas, Silver Lake Sand Dunes, and South Haven.

While each of the eight locations has its own character and attractions, to attempt eight independent advertising campaigns would be not only redundant but wasteful, as some locations would have only small ad budgets to devote to a regional or statewide campaign. However, when they advertise together as “Beachtowns” they can leverage limited financial resources and become part of a larger attraction and brand.

Under the strategy, visitors who may only have planned to visit St. Joseph are encouraged to broaden their travels southward, perhaps to Holland or other coastal towns, to experience more of the Beachtown destination.

By 2015, the Partnership Program grew to 48 businesses and organizations, a testament not only to Travel Michigan’s larger budget but also to the enthusiasm the industry has for the Pure Michigan brand, included in all advertisements and marketing. In total, for 2015, the industry invested $5.6 million of its own funding.

Private business does not make that kind of investment for a good-looking logo, says Longwoods chairman George Zimmermann, who ran Travel Michigan when the Pure Michigan campaign began. They do so because Pure Michigan is an economic driver.

While it may seem obvious that the industry would support any state ad campaign, that was not the case with “Great Lakes. Great Times,” a previous campaign that lasted a decade but which failed to gain broad acceptance.

This kind of collaboration is organic in nature, not just strategic.

Canavan specifically mentioned a golf resort (which he preferred not to name) that, before Pure Michigan, encouraged its guests to stay on the resort grounds throughout their stay – dining at the on-site restaurants and enjoying the on-site amenities. Today, though, it encourages its guests to go into town to explore the bakery, restaurants and other offerings there. That collaborative effort, that sense of reciprocity, was sparked by the Pure Michigan campaign, he says.

Even the photographs of Ryba’s Fudge seem too good to resist.

Ten years after Ryba’s Fudge moved to Mackinac Island, it bought the Island House Hotel, which first opened in 1852 and was neglected to the point where it was scheduled for demolition.

But the real catch for Ryba’s was not so much the hotel, but the lucrative and scarce bicycle rental license that came with the property.

With that single purchase, Ryba’s Fudge not only preserved an historic building, but also expanded its business to include bicycle rentals and hospitality, all while protecting its core product – the soft, sweet, melt-in-the-mouth chocolatey treat that lets visitors take a bit of the Island back home in the form of fudge.

Like the Pure Michigan campaign, the fudge does not necessarily represent a single business but, rather, many businesses, all working together to create an experience, a place out of time. And, perhaps, just the taste of it can trigger a lust for summer and shoreline or an island full of bicycles and grand hotels.

North American Bancard’s Tremendous Good Deed

Chris Jenish from North American Bancard Holdings, LLC. Presents a $500 Donation to Mr. Richards' Third Grade Class at Houghton Elementary School

 

Chris Jenish from North American Bancard Holdings, LLC. Presents a $500 Donation to Mr. Richards’ Third Grade Class at Houghton Elementary School.

North American Bancard Holdings, LLC. (NAB), developed a unique giving program that helps support local schools and all the great work that they do to educate our children. NAB leaned on its team of incredible employees to identify schools that could best benefit from the generous donation.

School, Business Partnership Creates Unique Lake Michigan Field Trip for Students

A conversation four years ago between a local company and officials from Grand Rapids Public Schools sparked a unique partnership that the school district says serves as an inspiration for other businesses to get involved in enlightening city school children.

The result of that meeting between Open Systems Technologies (OST) and GRPS is several field trips this Spring to Lake Michigan’s Hoffmaster State Park in Muskegon and Rosy Mound Natural Area in Grand Haven for students from 14 GRPS schools.

Each day-long field trip includes round-trip transportation from the school to the parks, lunch and a unique place-based educational opportunity for GRPS students.

In that brainstorming meeting just over four years ago, OST was discussing some partnership ideas with GRPS’ John Helmholdt when a comment was made that sparked OST’s attention. The comment alluded to the fact that approximately 90 percent of GRPS elementary age children most likely have never seen Lake Michigan.

It was speculated that some students rarely venture beyond the city limits, due in part to transportation and financial constraints. It was at this moment that OST founder Dan Behm offered the idea of supporting a series of field trips to Lake Michigan that, at the very least, allows the children to see the serene, breathtaking shoreline that many of us take for granted.

Behm, now retired and a member of the company’s board of directors, continues to support the trips with his wife, Barb and the company itself. OST employees are volunteering to assist with coordination and chaperoning for the trips as well.

“Part of being able to evolve and grow is setting ambitious goals. Four years ago as we brainstormed this initiative, OST’s goal was to provide the opportunity for all 1,200 fifth-graders at GRPS to experience a trip to Lake Michigan. It was ambitious, but we dream big at OST. To be able to sit here today and know that we have achieved this goal goes to show that a simple idea can make a difference in the lives of others,” said Michael Lomonaco, OST’s Director of Marketing and Communications. “We hope that this will inspire students in ways that they never imagined and let them know that there are so many others invested in their success and working to provide opportunities to help them achieve great things in life.”

“I want to thank OST for making this opportunity available for our students,” says Grand Rapids Public Schools Superintendent Teresa Weatherall Neal. “For the vast majority of these kids, this will be the first time they have ever been to Lake Michigan. This experience will leave a lasting impression on the lives of these children and I am truly grateful that we have community partners like OST who step up to support our kids.”

This endeavor serves as a way to expose elementary age children from GRPS to the beauty of Lake Michigan, educating them on environmental science, and demonstrating how area businesses can partner with GRPS in unique and beneficial ways.

OST’s initiative with GRPS has increased in scope each year, and the company is considering executing similar partnerships with school districts in its other locations (Minneapolis, Ann Arbor and Detroit).

“Although OST works on a global scale, we are proud to have our company headquartered in the City of Grand Rapids and we’re proud to have a standing relationship with many area schools, especially GRPS,” notes OST President and Chief Executive Officer Meredith Bronk. “We look at these field trips as another way to strengthen our relationship with our local schools and schoolchildren while demonstrating to other businesses just how creative they can get in collaborating.”

Business Attorney Uses His Love of Reading to Become a Children’s Author

E.M. Olson

E.M. Olson may be a business attorney by day, but he found he enjoyed writing children’s books so much at night that he not only did it once, he’s now finished his second book.

Olson has penned a whimsical new book for students in kindergarten through 6th grade entitled “My Math Monster.”

Olson’s new book tells the tale of Alexander Applebee, a young student who is struggling with math because of a math monster that distracts him when he is trying to do math homework.

Alex is flabbergasted that his teacher, his mom, and even his grandfather do not see his math monster. Children can follow Alex’s adventure as he learns that he is not the only person who is plagued by annoying monsters. In this picture book for children, Alex’s unexpected adventures with his math monster remind us all that success in life is often a matter of learning how to deal with our own creatures.

“Many of the themes in My Math Monster are things I think about and give advice about on a regular basis,” says Olson, a business attorney in Rochester, Michigan. “This story teaches that believing in yourself may be difficult and frustrating at times, but always worth it in the end. The inspiration for the book came to me in February of 2016 and the initial draft was completed in a few days. Within a year I had a finished product. I’m now writing down ideas for other fun children’s books. A lot of my inspiration comes from reading many bedtime stories to my own children.”

Olson’s first book, “Oliver The Toaster,” tells story about young Oliver, who decides to be a toaster one Saturday morning and prove that a toaster can do anything that an ordinary kid can do. This illustrated children’s story explores the use of imagination with one of the best toys of all time – an empty box. It shares a powerful truth that while costumes have their limits, imagination can make everything more than ordinary.

“One of my favorite things to do is to read to children. I enjoy sharing my stories with school teachers and students. I am very passionate about books in general, and about children’s books in particular. Stories can be wonderful teaching tools. The best children’s stories all have adventure and a point.”

Electrical Firm’s Apprentice Program Gains National Attention

Everyone hopes to snag the best interns for their summer programs, especially if it’s in the skilled trades, which has been seeing an especially tight labor market. The question is how you go about getting word out about your program to students and school mentors.

Electrical firm Feyen Zylstra found a unique way, and the Grand Rapids, Mich. company is hoping to see an uptick in applications for its in-house apprentice program thanks to the efforts of a fourth-year student winning a national award.

Recently, Matthew Swem, a fourth-year electrical apprentice at the Grand Rapids office of national electrical contractor Feyen Zylstra, won a bronze medal in a national competition of the best electrical apprentices in the country. Swem came in third in the Commercial/Industrial Electrical category at the Associated Builders and Contractors National Craft Championships in Ft. Lauderdale. Swem competed against 20 other apprentices from across the United States in a two-day written and hands-on competition.

This was Feyen Zylstra’s first time sending an apprentice to compete at the National Craft Championships. The apprentice is available for interviews and company officials are available to comment on how this accolade reinforces the importance of providing individuals the chance to learn a skilled trade through apprenticeships.

Feyen Zylstra’s Director of Safety Brian Gall explained how the program got started and what the company has gained from the experience.

Q: Why did you set up this kind of apprentice program?
A: We set up our program to focus on the specific needs of our apprentices in order to best prepare them for a career as an electrician. One of our goals has been getting apprentices out of the classroom and into an environment where they get to experience real-world situations first hand.  By mentoring and guiding our students, a relationship is formed between management and field employees. This apprentice program also serves as a way for bright and talented students to be recognized by our company and trained for future roles at Feyen Zylstra. The truth is, licensed electricians are hard to come by these days, so we have to come up with creative ways to attract, train, and retain talent. This program serves as a way to do just that.

Q: What have you learned from it?
A: We have the opportunity to learn who our students are and how they learn as individuals. Through spending one-on-one time working with students, it becomes apparent just how diverse the student’s needs, passions, and interests are. Already, I have had interest from upcoming graduating apprentices in wanting to become instructors. It is cool to see how everyone has the opportunity to be someone at Feyen Zylstra. So overall, we have the opportunity to learn more about the people that make up Feyen Zylstra.

Q: What advice would you give another company on how to set one up?
A: Although the initial set up doesn’t take much time, an apprenticeship program does require a lot of time spent overseeing and running the program. Although challenging at times, it is well worth the investment for any company, especially in these times when electricians are hard to come by.

Take Control of Your Day

“Time is the scarcest resource, and unless it is managed, nothing else can be managed.” Management expert Peter Drucker said this, and I agree. If you’re like most business people, you probably feel there are rarely enough hours in a day – no matter how hard you work – to get things done.

Being distracted doesn’t necessarily mean you’re spending hours watching cat videos or keeping up with friends on Facebook. There are other forces out there that can secretly keep you from being productive. In fact, many of them are work-related:

Email
Choose two times during the day to read and reply to email, and put those times on your calendar. Other than what’s scheduled, turn off your email program so you won’t be tempted.

If you have an assistant, put them in charge of your email, instructing them to forward only what you need to see.

Meetings
Getting together to work out project details, hear updates, and communicate priorities is a necessary part of doing business. But meetings can quickly get out of hand, or turn into social outings where nothing is accomplished.

Set a time limit and create an agenda for your meeting – and stick to both. If an issue isn’t resolved in the allotted time, assign someone to work on it and report back by a certain date.

Multitasking
I know, the ability to multitask is generally viewed as a valuable skill in the workplace. But the hard, cold truth is few of us do it well. Our brains just can’t handle five things at once for an extended period. In the long run, you end up less focused, stressed out, and less productive.

Start every morning by writing down your goals for the day and prioritizing them. Stick to your list, focusing on one task at a time. If you get distracted, take care of the issue, and go back to your list.

Socializing
I love my team. They’re a great bunch of people, both in and out of the office. But socializing is one of those things that can get out of hand if you’re not careful.

A study by OfficeTime.net showed 16 percent of those surveyed spend one-to-two hours a day just talking with friends at work. If you’re naturally super-talkative, block out a few minutes on your calendar each day to socialize, and keep to the time limit. If you don’t like to chat it up, do the same. Spending time with your team is an integral part of being a leader.

If you’ll respect your time, you’ll be amazed by how much more you can accomplish – and how profitable that can be!

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