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What Were They Thinking? Questionable Strategies and How to Correct Them

I heard it once said that, “It’s hard to read the label of a mayonnaise jar from the inside out.” In other words, as an owner or manager, it isn’t easy to make the best decisions for your small business by constantly looking at it only from your perspective.

Over the past few months, I have visited and experienced several businesses and organizations. As a consultant it is easy to see some of the not so obvious mistakes business owners are making. Some will survive their miscalculated thinking while others will not. Either way, these omissions of sound business judgment can always serve as an example – a bad example for the rest of us to learn from and not commit.

1. Financial Planning Office Poor Location. I visited one financial planner and she was very proud of her new office building she had moved into. She told me it took a long time before she found “just the right building and location. As I looked around his office I wondered what possessed her to move into this structure. It was a little small – OK, let’s just say it was cozy. It was nicely decorated and space seemed adequate.

The parking spots she had in front of the building numbered no more than three. The back end of the building had a service company as the main tenant. Service vehicles were parked on the side of the building as well as in the back at different angles. OK, so you have lots of company and you won’t feel alone. However, this isn’t a very conducive arrangement for impressing your wealth-minded clients. Finally, as you looked out the front door of her part of the building, the view was less than satisfactory. A two lane paved road with broken pavement and a less than prosperous neighborhood was all that the eye could see.

The incorrect selection of this facility could have been avoided had the owner used a spread sheet with three categories which would include: Must Haves, Should Haves, Like to Haves.

She could have assigned a point system of 5 points for each item met for the Must Haves, 3 points for each item of the Should Haves, and 1 point for the Like to Haves. After tallying up the scores for each of the different buildings she had on her short list, he would have been in a much better position to make the best decision possible for her new office.

2. Inconsistent Strategy in Marketing a local lighting store. A business owner asked me to meet with him to discuss the possibility of using my consulting services. The problems he was facing were in the areas of building a geographical presence in the community and differentiating himself from the rest of the competition that had a store front and Web presence.

In my systems review and outcome assessment, I discovered a number of glowing errors that were serving as stumbling blocks to the lofty goals he had set. One of his main concerns was the creation of a keen awareness of their physical location. He felt, and rightly so, that the four surrounding communities would be loaded with prospects. But first potential customers would need to know his store location. I looked at their very professional business cards he had made up for their team, including their three new sales people. I noticed something quite odd. There was no physical address on the card. Yes, people could go to the website to look up his physical address, and most times they do, but why make them take one more step to find your location instead of putting the address on the card?

The solution could have been as simple as putting the address with cross streets to help their prospective clients know exactly where they were.

3. Hiring the Wrong Office Manager. The third blunder I witnessed was where a small home remodeler continued to make the mistake of hiring the wrong office manager. After his star performer left to pursue work with a larger home construction company, the business owner made the mistake of promoting an employee who was not qualified. This person failed miserably. He dismissed that person only to promote another unqualified person. This person failed and was fired.

In the meantime, the original star performer found his new company not a good fit and wanted to come back to his office manager’s position. The owner refused, citing that if he left once, he would leave again.

So, our misguided business owner hired from the outside. This time it was a person who was not truly qualified, but none the less, it was assumed he would work out. He didn’t and he too was dismissed. The owner once again, reluctantly put on still another hat, that of office manager.

This business owner could also have used a spread sheet to identify the Must Haves, Should Haves and Like to Haves of a new office manager. During the time I worked with this client it occurred to me that if he would have placed an ad in the proper places and used a spread sheet to interview new applicants, he could have found the right person.

On the other hand, if he would have reached out to his original star performer and rehired him, he would have probably made the best hiring decision. As hiring expert, Mel Kleiman, points out, “It is a good idea to stay in touch with the great employees who left you. Often they find pastures are not really any greener elsewhere. In fact, once they get there, they may find themselves wishing they’d never left you. Even if they don’t come back they could be a great source of referrals.”

My point is don’t burn your bridges with past star performers. Keep in touch with them. You may find that they are the best person for the job and will give you many more years of outstanding service.

So, in summary, get help from an outsider. Solicit ideas and suggestions from other business owners, your employees or a professional consultant. When you do, you will have the ability to see things from a different perspective and make better, more profitable decisions.

When in Doubt, Dress Up: Accessories Show Off Your Fashion Personality

Shirt Box - pocket roundsHow important are accessories you ask? Let’s just say: They’re very, very important in how someone understands you and your personality when it comes to clothing.

According to Rod Brown of The Shirt Box in Farmington Hills, accessories are essential to separating your work essentials – like a suit, tie or dress shirt – from the rest of the world. It’s the accessories that will separate you from the masses.

The three hottest things happening in the men’s fashion industry are socks, bowties and boutonnieres, Brown said. Here are some insights for you fashion pros:

• Socks are a great way to individualize your outfit. It can be inexpensive and can give you just the right amount of panache you are seeking. It’s the kind of accessory that doesn’t scream “here I am,” but rather lets you subtly show people you know how to dress! Push it as hard as you are comfortable doing, the crazier and funkier the better.

Shirt Box - accessories• Bowties are another really cool accessory, especially if you can tie your own! Take the time to learn how to tie them and you will be astounded with the compliments that come your way.

• When I talk about boutonnieres, I’m not talking about the kind that you wear on your lapel that squirt water! These little flowers are made from silk and come in about as many shapes, sizes and colors as do neckties. Think these are not accepted in the everyday world? WRONG! Just tell that to the guys hosting every NFL update on television. Other important accessories to remember are pocket squares/rounds; belts/buckles; and cufflinks (which can show off your individual likes and interests, i.e.: Michigan State Spartan cufflinks).

Have fun! When in doubt, ask your haberdasher!

Talk About a Delicious Holiday: Detroit’s New Center Eatery Ready to Celebrate International Waffle Day

waffle 4 - logoIf you think “All-American Food,” things like apple pie and hot dogs probably come to mind. But did you know the waffle also should be in that mix?

Here’s a Waffle Fact for you. In the late 1800’s – Thomas Jefferson returns to the U.S. from France with a long handled, patterned waffle iron. And Wednesday, March 25, is International Waffle Day.

To honor this holiday and the waffle’s worldwide appeal, Detroit’s New Center Eatery is giving away 100 free waffle breakfasts tomorrow morning starting at 8 a.m.

Waffle 3“When I found out that International Waffle Day was this month, I just wanted to do something fun and also show our customers that we appreciate them,” says Johnny Cannon, Owner of New Center Eatery.  “Since we pride ourselves on our popular Chicken & Waffles breakfast, this was the perfect fit for us to give out some free breakfast and hopefully everyone will enjoy waffle day as much as we do!”

The New Center Eatery (3100 W Grand Bldv.) has been a staple in downtown Detroit for over 12 years and is known as the “Original Chicken & Waffles restaurant” of Detroit as they feature multiple waffle flavors and recipes on a daily basis for the last decade and have expanded their entire menu introducing new items including five new flavors of chicken and waffle combinations.

Cannon is from the East Side of Detroit; he was born and raised here. He and his mother also own Can Strong which services local schools for lunches.  He opened NCE May 19, 2003, and has been known for his “chicken and waffles” dishes for years. Cannon always loves to give back to where he came from so doing fun giveaways and charity events are something he really is passionate about. For example, he is partnering with Detroit Lions Kyle Van Noy for a charity brunch next month supporting foster kids in Detroit.

The new waffle selection includes a red velvet waffle drizzled with cream cheese icing, Carmel Apple Pie infused waffles with fresh apples and Carmel, Banana Fosters and Banana Nut waffles that come with their famous fried chicken, a great breakfast, lunch or dinner option. Additional items added are also new feature pancakes flavors that also include the options of Red Velvet, Carmel Apple Pie, Banana Fosters, Banana Nut pancakes and a Cinnamon Roll pancake.

waffle 2New Center has a daily special for only $5 for the Original chicken and waffles from 5-10 p.m.; a family of four can come enjoy dinner for only $20.  New Center Eatery also offers specialty Chicken & Waffles Catering for parties, events and corporate functions.

“After having the same options for a while, I decided it was time to venture out and bring in some new flavors that people have asked about and requested,” says Cannon.  “We had a tasting with some friend and family and staff and came up with five new flavors we know everyone will love, my personal favorite is the red velvet.  We also figured we could bring in some new dinner options which allows us to expand our catering menu as well.”

Dinner entrees that have been added to the menu include Chargrilled Shrimp & Grits, Grilled Chicken Risotto and Chicken Marsala. Each dinner comes with a choice of sides including greens, sweet potatoes, mac and cheese and other home cooked favorites.

Tom James Haberdashers Partner with Local Groups to Provide Suits, Style for Area Teens

Everyone regardless of age wants to make a lasting first impression. But that can be challenging for young men who are faced with economic or personal issues. That is where Project Pinstripe comes in.

Tom JamesFor the past decade, Project Pinstripe has worked with Detroit-area youth to give them both a fabulous suit but to prepare them for going out into the workforce with style and sophistication.

This year, the nonprofit organization sponsored by custom clothier Tom James Co. and its Metro Detroit partners will celebrate its 10th anniversary with its largest event so far. What began with about 25 high-school seniors has ballooned into a day-long affair that will have more than 50 volunteers and 137 teen participants, organizers say.

This Saturday, a lineup of fashion advisors, career consultants and professional haberdashers will provide these young men with a free, gently used suit as well as advice on everything from how to tie a Windsor knot to offering a firm handshake to which fork to use in the salad course, all in one jam-packed happening at Don Bosco Hall in Youthville Detroit on Woodward.

“We try to do it every year in the spring, so the kids get their clothing before graduations. We’ve added new elements every year to keep it fresh and relevant,” said Tom James haberdasher and local Project Pinstripe organizer Rob Wachler.

Tom James haberdashers as well as members of the Detroit A.M. Rotary Club and Alpha Phi Alpha Fraternity (Gamma Lambda Chapter) volunteer their time to sort and display the clothing to create an atmosphere similar to a fine men’s store. The haberdashers work with each Project Pinstripe participant to select an outfit, measure each young man and provide on-the-spot tailoring.

Tom James 1Project Pinstripe began at Tom James in New York City, where a young female employee from Livonia suggested the program as a way for the custom clothier to give back to the more than 125 communities where it works, Wachler said. That woman grew up with second-hand clothing, so she understood the struggle to find appropriate outfits and the importance of making a lasting first impression when finances are tight or non-existent.

Tom James in Southfield has grown its Project Pinstripe into an all-day event. It starts with presentations from local business people from the Rotary and Alpha Phi Alpha, who share their stories of growing up, finding success and the challenges they faced. They are the inspiration for students to see if they reach high they can follow the same path, Wachler said.

The event continues with one-on-one sessions on interviewing, networking and more. In between, students work with Tom James haberdashers and volunteers to find a suit, tie and dress shirt, which are professionally tailored and prepared for the new owner by Huntington Cleaners. Most of the suits, which were donated by Tom James clients, range in value from $400 to $2,000. The event concludes with a catered luncheon, during which students are partnered with the day’s speakers and volunteers to continue the conversation.

Gut Check: Taking A Pulse On Your Attitude Can Improve Your Work

Hard times that sap your energy and leave you frustrated are an inevitable part of life. Maybe you lost a job. Maybe your finances took a turn for the worse. Maybe your personal life is in disarray or a health problem emerged forcing a lifestyle change.

Darlene Hunte
Darlene Hunter

Such setbacks can leave people feeling afraid, uncertain, angry or unsatisfied, says Darlene Hunter, a renowned speaker and author of “Win-Ability, Navigating through Life’s Challenges with a Winning Attitude.”

Hunter is president of Darlene Hunter & Associates LLC, a motivational / inspirational speaker, author, life and business coach, and award-winning radio talk show host. “Win-Ability” is her fourth on the theme of perseverance. She is the host of “The Darlene Hunter Show”, winner of the Fishbowl Radio Network 2013 Distance Show Of The Year Award. Hunter has been a top performer in management for more than 30 years.

Overcoming those emotions, she says, comes down to a person’s mindset and perspective.

“Your attitude is a critical factor that can either hold you back or help you move forward,” Hunter says. “Everyone needs to take the time to do a pulse check on where they are in their thinking. Is it positive or negative?”

Hunter offers five tips that can help change your thinking, which in turn will change your behavior and, ultimately, change your results.

Hunter 2Be a planner. To live your dream, you need to know what you want and have a plan for getting there. “Planning your day, week and month are critical ingredients to living your dream and purpose,” Hunter says. The “how” and “why” elements are important factors in planning, as they guide you in the direction you want to go.

Be goal oriented. Once you set goals, the next step is to work on completing them. That’s why it’s important to set goals you can accomplish. Each time you can check a goal off your list, you are one step closer to what you ultimately want to achieve. “The sense of accomplishment that comes from reaching even the smallest goals will help you keep moving and striving to get your desired end,” Hunter says.

•  Be driven for results. When you are driven, Hunter says, you have a compulsive and urgent desire to accomplish what you are seeking, whether it’s a bonus, a promotion, additional knowledge in a particular area or some other goal. The important factor is to always know what you are seeking. Results-driven people focus on meeting objectives and delivering on the goals they set.

Have a winning attitude. You must be determined, dedicated and devoted to succeed. “You should never give up on your goals and dreams simply because something goes wrong or you are not getting where you hoped to be fast enough,” Hunter says.

Be focused. When you are focused, you have a clear perception and understanding of what you want to accomplish and where you need to go to get there. “Think about long-distance runners who will run a 26-mile marathon,” Hunter says. “They find their pace and then they stay with it. They may get weary and tired, but they find their zone and stay focused and concentrate on what is needed to get to the end.”

How to Work Successfully with a Consultant

Organizations of all sizes, both for-profit and non-profit, often use consultants for short or long-term assignments. These outside experts may be brought in because an organization’s own staff, vendors and sub-contractors lack the specialized expertise needed for a particular project, company expansion or even a crisis. Consultants also may be used to handle work overload situations or when a company seeks an outside, objective perspective on its operations.

Regardless of the specific reasons for contracting with a consultant, a clearly defined and efficient work process is essential in order to get the best value from outside specialists. These guidelines will help create a smooth, productive working relationship:

Set Clear Expectations and Provide Necessary Resources
• Establish clear assignments, deadlines and if appropriate, budgets.

• Provide the information and other resources the consultant needs to do the job in a timely way.

• Explain how the consultant’s work will be evaluated and used within the organization.

Communication Is Key
• It’s important to establish regular, mutually convenient channels and times for project updates and questions. Unless the consultant has an office on your premises, you are not going to see this person by chance in the hall or cafeteria so regular conference calls or meeting times will be needed.

• Establish the type and frequency of project reporting that is necessary for your organization. If there is specialized in-house software for project work flow and schedule tracking, this should be made available to the consultant.

• Be responsive. If the consultant requests additional information via email, text or phone, respond within a day, even if it is only to indicate that the message was received and an answer will be forthcoming. Keep in mind that the consultant won’t necessarily know if staff contacts are out sick, at a company-wide meeting or if the corporate email system isn’t working.

• Respect the consultant’s time.

• Be open to information and opinions expressed by the consultant. You’re paying for specialized knowledge and experience so it makes sense to at least consider another point of view.

Explain Relevant Organizational Dynamics
• Explain the internal review process and timeline for the consultant’s work.

• Introduce the consultant to employees who will be providing information or otherwise involved in the project. Even if they will interact mainly by phone or email, an initial introduction will facilitate a good working relationship.

• Provide timely, constructive feedback for work that is submitted, preferably consolidated from all internal reviewers. Be specific regarding areas that don’t meet expectations.

• If invoices need to be submitted in a certain format or on certain dates, provide that information in advance, not after a bill has been submitted, stalled in Accounts Payable and possibly rejected.

Using an outside consultant or consulting firm can help an organization solve problems, expand its markets or services, or cope with a crisis, but it is a relationship that needs to be managed well to be productive. Investing time to establish effective communications and work methods will pay off in the timeliness and quality of services provided.

Increase Engagement While Battling the Blues of Seasonal Affective Disorder

While Daylight Savings Time has helped some cope with the winter blues, on Feb. 2 groundhog Punxsutawney Phil predicted six more weeks of winter and temperatures are still low. People may experience reduced work productivity throughout these gloomy months from symptoms such as fatigue, weight gain, problems concentrating, withdrawal from social contacts and more – these are all symptoms of Seasonal Affective Disorder (SAD).

SAD is a form of depression that some people experience to varying degrees as the days grow shorter in the northern hemisphere in the fall and winter. Employees battling SAD in the workplace may need an assist to push through the season and maintain engagement levels.

Organizations may aid employees with SAD by taking the following steps to maintain/increase employee engagement during the winter months.

Flex Hours
While experts are unclear on the exact causes of SAD, the decreasing amount of light during the winter may impact the production of the mood-altering brain chemical serotonin. A flex schedule can make it possible for employees to gain greater exposure to the sun during the daytime to ease the symptoms caused by the lack of sunlight.

A later start time when experiencing SAD symptoms can help elevate mood at the beginning of the day. Oversleeping or difficulty awakening in the morning are common SAD symptoms that flex hours can help reduce. While not all companies can allow a flex schedule, it is a growing trend that is worth considering to keep engagement levels high when darkness lingers.

Wellness Initiatives
Fatigue, weight gain, and carbohydrate cravings are all things one may experience when suffering from SAD. Increasing physical activity and blood flow with wellness initiatives during the workday can help reduce these symptoms.

Encourage group physical activities in the office, like gathering to go on a walk at lunch, scheduling walking meetings, or encouraging employees to take the stairs rather than the elevator. Promote yoga activities that can be done at one’s desk. Shannon Vincent, principal consultant at Avatar Solutions, says, “There are great websites like Yoga Journal and MindBodyGreen that provide easy sample routines that can be posted in the office, sent out to staff members, or done together as a group in a common area. Taking even a short five minute ‘time out’ during the day can do wonders for one’s mental focus and well-being.” By decreasing fatigue with physical activity, it will allow engagement levels to increase.

Healthy Snacks
SAD can also increase appetite and carb cravings, as evidenced by the preponderance of sweets that can be found in many employee common areas from December through February. Consuming too many carbs throughout the day can cause fatigue. Overloading on carbs may slow you down, which in the workplace often means lower productivity and engagement levels.

Provide healthier snacks, such as nuts, fruits, and vegetables in the office kitchen or break room, which will help rather than hinder energy levels. Dave Miller, senior consultant at Avatar Solutions, provides the following example from an organization that found providing healthy snacks “drove employees to get up and exercise more frequently. It also improved relationships throughout the office because more employees were interacting as they walked the floor and stopped in common gathering areas.”

Providing healthy snack options can not only help alleviate SAD symptoms like fatigue and lethargy, but it can serve to get everyone up and more socially engaged with what’s going on with coworkers in the workplace.

Bring Your Pet to Work Day
Along with the lack of sunlight, stress can also undermine productivity. Research shows that pets can have a significant impact on reducing stress levels. While stronger pet-owner bonds usually lead to the greatest stress relief, studies have shown that even brief passing encounters with animals can reduce stress.

In a 2012 study, employees who were around dogs in the workplace reported feeling less stressed than employees who have dogs but left them at home, according to researchers from Virginia Commonwealth University. If appropriate and your workplace allows it, schedule a “bring your pet to work day” in the winter months. It gives employees something to look forward to and can lead to decreased stress levels and enhanced engagement levels.

As an added bonus, having pets in the workplace helps increase engagement among coworkers by encouraging them to interact and bond over the playful pets.

Light Therapy
In an article by Dr. Louise Hartley, director of Psychology Research and Training Clinic at York University, she noted, “While for most people this [SAD] occurs in the fall and winter seasons, the symptoms can also emerge in locations where there is prolonged cloudiness in the summer or when spending large amounts of time in a windowless or badly lit environment.”

The direct overhead lighting in many offices can cause eye strain, as well as lower productivity and engagement. Here are a couple solutions to make office lighting more accommodating:

• Place a lamp on desks or in individual workspaces with softer, indirect lighting
• Maximize natural lighting by positioning desks near a window
• Try to avoid positioning computer screens where one will experience a lot of glare

SAD is not something to ignore in the workplace. Employees with SAD can experience increased appetites, fatigue, difficulty awakening in the morning, and reduced work productivity. Being mindful and making a couple of the changes outlined in this article can greatly improve productivity and an employee’s engagement levels.

Note: If you feel you are experiencing more than just the “winter blues” and may be suffering from depression, please contact your EAP/HR representative.

Etsy’s Innovative Craft Entrepreneurship Program Coming to Detroit

What happens when you mix one of Detroit’s most successful small-business incubators with an innovative sales platform aimed at makers, crafters and creatives? The result is a wildly unique program between the city’s Build Institute and Etsy.

Etsy iPhoneBuild Institute is partnering with Etsy to bring Etsy’s Craft Entrepreneurship Program (CEP) to Detroit, a micro-business training for underemployed, low-income adults with existing creative skills. The micro-business training program will help supplement underemployed adults with creative skills by selling their product to new markets.

Kicking off this April, students will participate in a 5-week, 12-hour training program that will guide them through becoming craft entrepreneurs. The course is $75 for Build graduates and $100 for the public. Students will learn the basics of starting and running an online business, including pricing, accounting, product photography and marketing. CEP utilizes Etsy’s platform for selling creative goods as the real-world learning lab and leverages Build Institute’s expertise in facilitating business development courses and connecting entrepreneurs to local resources.

The Craft Entrepreneurship Program gives participants viable paths to supplemental income, which can make a real difference in their well-being. Etsy sellers represent an encouraging shift toward a new pattern of employment and self-empowerment.

“Build Institute will be Etsy’s first partner in Detroit and is excited to bring this kind of creative, micro-entrepreneur training to the city. Many small businesses are looking for ways to diversify their revenue streams and Etsy’s e-commerce platform is a great way to do that,” says April Boyle, executive director of BUILD Institute.

Etsy desktopThe Craft Entrepreneurship Program is developed by Etsy, facilitated by Build Institute and sponsored by John S. and James L. Knight Foundation.

Etsy is a marketplace where people around the world connect to buy and sell goods. Their mission is to re-imagine commerce to build a more fulfilling and lasting world. Etsy  has 43.9 million members with $1.35 billion in merchandise sales in 2013.

Build Institute helps people turn their business ideas into reality by providing them with the necessary tools, resources, and support network in Detroit. Build Institute has graduated more than 400 aspiring and experienced entrepreneurs from classes based on national standards for entrepreneurship excellence. Build strives to be a nurturing organization that advances the culture and sustainability of community entrepreneurship.

Here’s How to be More Productive in 90 Seconds

The average American worker puts in 5.2 more hours per week than the average French worker, 4.1 more than the average German, and 2.6 more than the average Brit, according to a recent study by two European Economists at the Center for Economic and Policy Research.

Jim Fannin
Jim Fannin

“We’re a nation of strivers,” said Jim Fannin, a success coach who has been coaxing peak performance from blue-chip professional athletes, Olympians and C-Suite executives from many of America’s best-known companies for more than 35 years. “The great tragedy is that so many Americans of genuine ability never ask themselves the single most important question that would help make them happier at home and more productive at work.”

Those hungry for success would be wise to consider what true champions do differently than their less successful counterparts, he insists. Fannin also is the author of S.C.O.R.E. for Life, Pebble in the Shoe and 90-Seconds To A Great Relationship and the creator of the 90-Second Rule thought-management system.

“What surprises many is that an average performer can become outstanding by strategically investing just 3 percent of his or her day in focused 90-second bursts,” said Fannin, who developed many of his 90-second tools and techniques while coaching seven professional tennis players – top world ranking – to use the minute and a half between sets to get in the Zone.

Jim Fannin 1The 90-Second Rule After Being Apart: Whenever you have been away from someone you care about for more than two hours, give him or her your focused attention for the first 90-seconds you are together. Look into his or her eyes long enough to discern their color. “Ninety seconds given to a spouse the moment you come through the door is as powerful as hours spent together later,” Fannin said.

Breathe Like a Baby: When you need to clear your mind and slow the game down, use this technique. Unhinge your jaw. Relax your shoulders. Place your palm on your stomach, inhale and exhale deeply. Feel the tension melt away as you count your breaths for 90 seconds.

Go to Higher Ground: True champions do not let challenges in one arena of life affect performance in the other arenas. “Going to higher ground is a focused, 90-second weekly review of the written goals for each area of your life so that you have clarity and keep challenges in perspective,” Fannin said.

Isolate the Essential Skill: True champions think deeply about their craft so that they can enter the Zone. “The essential skill for a hitter in baseball is to hit the ball solidly with the barrel of the bat so that the ball gets past the defense before they can field it,” Fannin said. Because they have isolated the key skill, every baseball player Fannin coaches steps into the batter’s box and uses a simple affirmation. Just ask recent Hall of Fame slugger Frank Thomas and he’ll respond, ‘I hit solid.’

Be the Palm Tree: When seconds count, this tools works. True champions must sometimes absorb negative energy to stay in the Zone. “In the winds of a hurricane, the palm tree bends, but it does not break,” Fannin said. “By visualizing a palm tree staying strong in the rain, a champion can keep harmful emotions in check.”

Meijer, Pure Detroit Show Off Their #313Day Love with Special Birthday Celebrations

Every baby is something to be celebrating – a fresh start, a new life and a person who will bring lots of love to the world.

The iconic retailer Pure Detroit – known for its “Detroit Love” – will celebrate lots of new lives in Detroit with its third annual 313 Day March 13. This year, Meijer is proud to sponsor Pure Detroit’s #313Day by providing diapers, wipes, shampoos and more to mothers on this special day. In addition, fresh flowers and other gifts will be provided.

Pure Detroit 1While it’s an adorable day, the backbone of 313 Day is to raise awareness to Detroit’s infant mortality rates. In the core of the city, DMC Hutzel Women’s Hospital delivers more babies than any hospital in the state and is at the forefront of research into preterm birth — the primary cause of infant deaths. In addition, DMC Sinai-Grace Hospital acts a vital anchor in its northwest Detroit neighborhood.

Starting at midnight, babies #BornInThe313 on Friday, March 13 at DMC HarperHutzel and SinaiGrace hospitals will be outfitted with a “Born In The 313” onesie from original local culture shop Pure Detroit — blue for the boys, pink for the girls. Ob/Gyn staff at both hospitals will be sporting Pure Detroit apparel.

“We’re repopulating the city one baby at a time,” says Ryan Patrick Hooper, creative director for Pure Detroit. “It’s an honor to welcome the newest citizens of Detroit in the most fashionable way possible. It’s a tradition we hope to carry forward for years to come with our amazing partners at Detroit Medical Center and Meijer.”

Need a Fashion Fix? Try Changing How You Wear Your Tie

The Shirt Box 2Here’s everything you need to know about Rod Brown: He’s a fan of the bow tie. And he wants you to try one.

Well, there is lots more to know. But we think Brown, co-owner of Farmington Hills-based The Shirt Box, has a lot of fashion sense. So here is the second installment in his “Dressing for Men Made Easy” series of articles for Corp! Share your thoughts!

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What is the right way to tie your tie? The one thing to remember is that there really is no one correct way.

Tie 2That being said, there are certainly many wrong ways! The manner in which you tie your tie might also be dictated by the event – say work or play. Fancy knots like the “Eldridge” are a fun way to knot a tie for play, but do require a lot of practice.

No matter what kind of knot you tie, one basic element remains the same, namely: the length of the tie. A proper fitting tie length should hit you at the waist or in the beltline.

Here are just a few knots worth noting.  The “four in hand” provides a clean and simple slip knot. It’s an easy wrap-around and come down and through. If you don’t like the way the top of the tied tie is sloped with that knot, then try the half-windsor. This will give you a knot where the top of the tied tie is perpendicular to the ground giving you that perfect “V” shape. A bit more time is needed to tie, but it is not really more complicated. If you find this knot is difficult, go to “The Shirt Box” YouTube page to master this beauty.

Box tieThis takes me to one of the hottest trends in men’s fashions right now: The bow tie! And I’m not talking about the pre-tied bowties that clip around your neck! Tying a self-tie bow tie is as easy as tying your shoes. The eye/hand coordination is a bit different, but with a little practice, you will master it!

One of the best things about wearing a self-tie bow tie is undoing it near the end of the day or event and leaving it hanging around your neck untied. Very cool! Again, check out our page on YouTube for an easy tutorial.

When in doubt, ask your haberdasher!

Opportunities Abound on Alibaba, China’s Giant Online Marketplace

China’s e-commerce giant Alibaba Group is one super-sized sales and profit opportunity for businesses from all over the globe. Bottom line: The online platform allows access to 1.4 billion potential buyers in China; it is similar to Amazon, eBay and PayPal but bigger than those three combined.

“The Chinese are looking to invest more than $2 trillion globally over the next decade and are looking to buy products from around the world to fill their need,” said Tom Watkins, Michigan Economic Development Corp. adviser. “They will be buying items from technology to food.”

Jerry Xu is president of the Detroit Chinese Business Association.
Jerry Xu is president of the Detroit Chinese Business Association.

The talk swirling around this sales and marketing machine is a continuation of the conversation focusing on strengthening business relations with China.

Jerry Xu, Detroit Chinese Business Association president, said while Amazon has logistics, inventory capabilities, manufacturing and self-branded products, and eBay has auction style retail, Alibaba offers the most wide-ranging services.

Founded in 1999 by Jack Ma, a former English teacher based in China, Alibaba started out as a way to give small businesses a level connection to consumers. Since its founding, Alibaba Group has spawned numerous different entities and soared to claim the largest initial public offering in New York Stock Exchange history – raising $25 billion.

Most consumers and sellers are familiar with Alibaba.com, the first business of Alibaba Group, where buyers can find anything and everything from beer and clothes to electronics and industrial parts.

“(Alibaba.com) is the leading platform for global wholesale trade,” said Candice Huang, Alibaba Group International corporate affairs spokeswoman. “Small businesses and entrepreneurs can use the platform to source products from around the world. They can also use the platform to sell and market their products to the world.”

Huang said Alibaba Group manages the online marketplaces and charges a commission for sellers to list products, but they don’t actually sell any merchandise themselves.

This model keeps us lean and allows us to focus on building a strong technology infrastructure that supports the billions of transactions on our various platforms,” she said.

Alibaba Group entities and companies
While most are familiar with Alibaba.com, the span of Alibaba Group stretches much further with various other business units having been developed since the initial launch.

• Taobao: An online consumer-to-consumer marketplace that mirrors eBay, but without the bidding auctions. It was launched in 2003. All products have a set price. In 2013, Taobao was China’s largest online shopping destination, according to an Alibaba Group press release.

• Tmall: Tmall offers global high-end brands direct from business-to-consumer. It was launched in 2008.

• Juhuasuan: A group buying site that offers products and services at largely reduced prices on the condition that a minimum number of buyers purchase the products within a set amount of time. These flash sales can last from a day to a month. Launched in 2010.

• AliExpress: A platform that allows consumers to buy directly from wholesalers and manufacturers in China. Launched in 2010.

• Alibaba.com: A wholesale marketplace that serves buyers and suppliers launched in 1999. It allows small businesses to sell wholesale products around the world. Sellers are typically manufacturers and distributers.

• 1688.com: Another wholesale marketplace that focuses just on wholesale within China, while Alibaba.com focuses on wholesale globally. Launched in 1999.

• Alimama: A marketing technology platform launched in 2007. Offers marketing services for computers and mobile users.

• Alibaba Cloud Computing (aliyun.com): A cloud service that collects e-commerce data launched in 2009.

• Ant Financial: A financial services provider that encompasses Alipay, Alipay Wallet, Yu’e Bao, Zhao Cai Bao, Ant Micro Loan and Sesame Credit. Alipay is similar to PayPal but allows buyers to verify if they are happy with products before releasing the money to the sender.

• China Smart Logistics: A platform that provides real-time information to buyers and sellers and allows delivery system providers to improve their efficiency by accessing the information.

Department• eTao: Offers comparison shopping by searching most Chinese online shopping sites and comparing prices for a particular product against each other.

• Aliwangwang: An instant messaging software that allows customers and sellers to communicate. It has to be downloaded like as an app to consumer computers or phones.

• China Yahoo!: Alibaba Group formed a partnership with Yahoo! and acquired China Yahoo! as part of the partnership.

• Alibaba Pictures: Alibaba recently purchased ChinaVision Media Group, a film and television production company, and named it Alibaba Pictures Group.

• 11 Main: Alibaba Group’s first U.S. shopping site that connects merchants to shoppers. The site feature clothes, home accessories, jewelry, technology, sporting goods, toys and entertainment.

• Xiami: An online music streaming site purchased by Alibaba Group in 2013.

Why companies should use Alibaba
Alibaba allows sellers to access 1.4 billion people living in China as potential buyers. The Alibaba platform is free for consumers and shopping can be done at either Chinese companies or companies outside of the country.

It is the most popular site in China and the country includes one fifth of the world’s population—that’s a direct connection to a massive pool of consumers.

“Alibaba bodes well for both big and small businesses in Michigan,” said the MEDC’s Watkins. “China is the fastest growing economy in the world and over half a billion people have moved from poverty to the middle class and when people have cash in their pocket they buy things.”

Developing markets are more beneficial and profitable for entrepreneurs than already developed markets such as Western Europe and North America, Xu explained.

Watkins said products from manufacturing goods to agriculture to Shinola watches are popular products that Chinese buyers are looking to purchase from the United States.

“The Chinese skipped the landline phone and dial-up Internet connection generation and went right to mobile,” he said. “Alibaba took advantage of that large mobile usage to tap into global commerce.”

Jamie Zmitko-Somers is international  marketing program manager at the  Michigan Department of Agriculture and Rural Development.
Jamie Zmitko-Somers is international marketing program manager at the
Michigan Department of Agriculture and Rural Development.

Watkins said the skyrocketing IPO generated massive international attention in the past year, attracting even more users to the site. The high IPO gained the trust of many new site users.

Buyers looking to buy the best product at the best value, regardless of where it comes from means Alibaba can be an avenue for Michigan sellers to profit, Watkins said.

For example, since the majority of the young Chinese population purchases food and groceries online, Michigan can offer fresh agricultural products, shipped directly to buyers’ doors.

“Think of everything we have in Michigan, all the products we produce. If we use it ourselves, the Chinese use it. They have the same needs and we can market on that,” Watkins said.

Jamie Zmitko-Somers, Michigan Department of Agriculture and Rural Development international marketing program manager, said Michigan food and agriculture exports to China grew 40 percent from 2012 to 2013, increasing from $37.6 million to $52.8 million.

The top Michigan agricultural exports to China in 2013 were cheese and curds with $12.4 million in exports; brewing waste (used for animal feed) at $11.4 million, hops extract at $7.7 million and malt extract at $4.6 million. Prepared fruits accounted for  $2.2 million in exports for 2013.

“The shift in the Chinese economy from being largely agricultural to industrially driven, along with consumer distrust of local goods, has led China to rely on foreign countries to supply them with the high quality, nutritious and convenient food that consumers seek,” Zmitko-Somers said.

How companies can profit
Xu said Alibaba.com is more of a business-to-business marketplace. It is meant for companies that want to sell their products to other businesses all over the world.

“Asian factories are historically able to manufacture with best price efficiencies,” Xu said. “Rising labor, transportation, logistics costs in China are driving ‘re-shoring’ where advanced manufacturers in USA can effectively sell products on Alibaba to global markets.”

Xu said for American companies that wish to bring their brands to primary consumers they should focus on selling products on Tmall.com.

“Tmall.com only orders direct from manufacturers so fraud is reduced next to zero,” he said. “Chinese consumers trust Tmall.com. Even some of the world’s largest brands do not have their own websites in China and use Tmall.com exclusively.”

For companies to be profitable, consumers have to trust sellers.

Department“People have got to see and trust that the goods will be quality,” Watkins said. “Alibaba has similar functions to eBay like the “buyer beware” function, but buyer-seller relationships still need to be built.”

Companies can build trust by focusing on building their brand.

“Chinese consumers are very brand conscience,” Watkins said. “They would rather buy products from Grand Rapid’s Amway and have it shipped overseas than buy a cheaper version down the street from them. They want the brand.”

As a whole, Michigan needs to let Chinese consumers know that Michigan is on the map. Michigan needs to market what it is known for and why consumers should buy from Michigan sellers.

Businesses connecting with associations like the Chinese Business Association, the Detroit Chinese Business Association, the Chinese Association of Greater Detroit, the Chinese Association of Michigan and the Asian Pacific American Chamber of Commerce can act as a stamp of approval on their business and products.

“Think about your own buying habits,” Watkins said. “You are more likely to purchase a car or go to a restaurant if you received a suggestion from a friend for that particular product.”

English signs at Alibaba’s head office in Hangzhou are a reminder of the global impact of the $68-billion business conglomerate. source: www.alibabagroup.com
English signs at Alibaba’s head office in Hangzhou are a reminder of the global impact of the $25-billion business conglomerate. source: www.alibabagroup.com

For example, former President Bill Clinton wears and has purchased several Shinola watches after visiting the Detroit site in 2014. That put his stamp of approval on it, and young Chinese consumers’ interests were piqued. Consumers like nice products; brand names equate to status.

“Before Alibaba, sellers went to China and built relationships and pitched their products,” Watkins said. “But at the end of the day, relationships still matter.”

Xu said Michigan business can also sell to China through joint ventures, licensing, hiring representative firms or connecting with DCBA sponsors, among other association sponsors.

Watkins noted that Michigan Gov. Rick Snyder has been building business relationships with China since first elected.

“The governor and the MEDC have adopted two policies that the state is focusing on,” Watkins said. “The first is to sell Michigan goods and services whether it be sugar beets to cherries to cars to China. The second is to seek Chinese foreign direct investment in Michigan.”

Since the policies have been adopted, Chinese investors have purchased the old Free Press building in Detroit, Nexteer Automotive, a Chinese company, has located in Michigan bringing high level jobs, and Oakland County schools have started teaching Chinese as a language to students, which has made Oakland County look even more marketable to Chinese companies.

Business with China has to be a two-way bridge, with both selling and receiving, experts say.

“The governor has set the right tone,” Watkins said. “He has been building bridges with China and those who want to do well on Alibaba have to build relationships as well.”

Product authenticity
Xu said there have been authenticity issues with Alibaba Group resulting in a plethora of copy-cat products.

For example, a much talked about authenticity issue focused on Zeeland, Mich.-based Herman Miller. Sellers taking advantage of the Alibaba sites were selling $75 Herman Miller-type chairs that semi-replicated the real thing that was priced at $689.

library_offices_photo13_large library_offices_photo5_large

As Alibaba continues to increase its global footprint, so does the systems the company has built to protect consumers as well as the Intellectual Property of company brands. source: www.alibabagroup.com
As Alibaba continues to increase its global footprint, so does the systems the company has built to protect consumers as well as the intellectual property of company brands. source: www.alibabagroup.com

“Alibaba.com continues to enhance its trust and safety measures,” Huang said. “We have three types of supplier members: gold suppliers (paid), verified members (free) and free members. We recommend buyers to look for gold suppliers and verified members because they undergo strict authentication and verification processes. We also recommend buyers to do business with suppliers who have ‘Supplier Assessment’ and ‘Onsite Check’ symbols on their profiles.”

Suppliers undergo a check that involves verified videos, assessment reports, verified main products and verified onsite inspections.

An Alibaba team goes to Gold Supplier members’ physical location to verify its business legitimacy and manufacturing capability.

Huang said if Alibaba receives complaints about counterfeit goods, the sellers are penalized swiftly. Alibaba forces the seller to reimburse the buyer, assess seller penalties and possibly limit the sellers’ future listings, or permanently ban the seller from Alibaba.

Huang said Alibaba is in the process of adopting a “name and shame” policy as well in order to notify future buyers of sellers’ fraudulent history.

As for companies who are selling on Alibaba who believe their IP address has been compromised, they can file complaints using AliProtect, Alibaba’s online IP protection system.

“We use data technology to analyze and track infringing products and identify hotspots for counterfeit distribution sales,” Huang said. “We work closely with Chinese public security, copyright and quality inspection.”

Alibaba also conducts periodic checks by using third parties to identify suspected counterfeit products on the marketplace.

How to Cut Through the Environmental Alphabet Soup

All too often the language of government, engineers and consultants is littered with jargon and acronyms. ASTI Environmental aims to change that by simplifying the language and myriad acronyms that the industry uses. In fact, ASTI Environmental says speaking plainly and clarifying acronyms is often cited as they conduct client satisfaction surveys and technical presentations.

With that goal in mind, ASTI is providing the following guide to common environmental acronyms useful with your day-to-day tasks:

AAI – All Appropriate Inquiry

ACMs  – Asbestos Containing Materials

AQM  – Air Quality Monitoring

ASTM  – American Society for Testing and Materials

BDP  – Business Development Program

BEA  – Baseline Environmental Assessments

BTEX  – Benzene, Toluene, Ethylene and Xylene

CERCLA  – Comprehensive Environmental Response Compensation and Liability Act (Superfund)

CET  – Certified Environmental Trainer

CHMM  – Certified Hazardous Materials Manager

CIA  – Corridor Improvement Authority (PA 280 of 2005)

CMI – Clean Michigan Initiative

CRP  – Community Revitalization Program (MEDC)

DCP – Due Care Plan

DDCC  – Documentation of Due Care Compliance

DEQ  – Department of Environmental Quality

DNAPL  – Dense Non Aqueous Phase Liquid

DNR  – Department of Natural Resouces (Mich.)

E1527-13 – Guides completion of Phase 1 ESAs

ECI – Environmental Concerns Inventories

EDR – Environmental Data Research

EA  – Environmental Assessment

EIS  – Environmental Impact Study

EP  – Environmental Professional

EPA  – U.S. Environmental Protection Agency

ESA  – Environmental Site Assessment

FAR  – Floor to Area Ratio

GR  – Grand Rapids

GPR  – Ground Penetrating Radar

ICSC  – International Council of Shopping Centers

LBFTA  – Land Bank Fast Track Authority

LBP  – Lead Based Paint

LDFA  – Local Finance Development Authority

LEED  – Leadership for Energy and Environmental Design

LF  – Landfill

LIHTC – Low Income Housing Tax Credits

LUG  – Local Unit of Government

LUST  – Leaking Underground Storage Tanks

MAERS – Michigan Air Emissions Reporting Software

MEDA – Michigan Economic Developers Association

MEDC – Michigan Economic Development Corp.

MSHDA – Michigan State Housing Development Authority

NBA – National Brownfields Association

NAPL – Non-Aqueous Phased Liquids (formerly called free product)

NEPA – National Environmental Policy Act

NEZ – Neighborhood Enterprise Zone

NFA – No Further Action (letter)

NREPA – Natural Resources and Environmental Protection Act (PA451 of 1994)

NPL – National Priorities List

NSP – Neighborhood Stabilization Program

OPRA – Obsolete Property Rehabilitation Authority (PA 146 of 2000)

PCA – Property Condition Assessment

PCBs – Polychorinated Biphenyls

PCE – Perchlorethylene

PIPP – Pollution Incident Prevention Plan

PNAs – Polynuclear Aromatics

PTI – Permit to Install

PTE – Potential to Emit

QLUG – Qualified Local Unit of Government

RAP – Remedial Action Plan

RAP – Response Activities Plan

RBCA – Risk Based Corrective Action

RCRA – Resource Conservation and Recovery Act

REC – Recognized Environmental Condition

RLF – Revolving Loan Fund

ROP – Renewable Operating (Title V)

RRD – Remediation and Redevelopment Division

SARA – Superfund Amendment and Reauthorization Act (Title III)

SIC – Standard Industrial Classification

SPCC – Spill Prevention Control and Countermeasure Plan

SVE – Soil Vapor Extraction

For more questions on environmental acronyms or issues, ASTI provides this url to their staff: www.asti-env.com/staff

 

Leaders People Love to Follow – Act With Inspiring Courage

“It is hard to fail, but it is worse never to have tried to succeed.”

– Theodore Roosevelt

Do you control fear, or does fear control you?
FearlessLeadersBookDo you have the courage to fail in order to succeed? Fearless Leaders don’t like to fail. Some even say they hate to fail but, paradoxically, they are courageous and learn to accept failure as an inevitable part of success. It turns out that the most enlightened leaders actually view their failures as mere setbacks and as opportunities to dissect, understand and learn.

Everyone has fears; all Leaders have fears. Some fears, like the fear of a rattlesnakes and heights, keep you alive. In coaching entrepreneurs, corporate rising stars and top sales people to be Fearless Leaders, “fearless” is defined as one who masters his or her fears. By mastery, I mean you still have fears, but you are in conscious control of your fears rather than they are in control of you.

Two important aspects to regularly acting with inspiring courage.
You must:

  1. Identify and master your fears
  2. Strengthen your courage and confidence

Mastering your fears begins with having the courage to fail, which is the opposite of being afraid to fail. If not managed and controlled, being afraid to fail blocks success. At a minimum, it can create anxiety. At its worst, it can emotionally paralyze you. Becoming great requires failure. To excel at being a Fearless Leader, you must become courageous and master coping with failure. Because, the road to success is paved with the potholes of failure.

the road to success is paved with the potholes of failure

Are the best in the world afraid of failing?
Former Denver Broncos Team Captain Karl Mecklenburg, a six-time All-Pro NFL linebacker, explains, “In the NFL you see gifted guys who were drafted in the first or second round, but the first time they have ever failed was on their first day at an NFL training camp when some veteran mops the floor with them. They don’t know how to react. They feel defeated. On the other hand, if you have someone who has been thwarted and challenged, and has pushed himself over and over again up to that line where they are going to fail, but have the courage to continue, that is someone who can handle failure. They’re the football players who make it in the pros.”

Rebecca Lolosoli,  who lives in Kenya and is part of the Samburu tribe, is another example of a Fearless Leader who inspires others with her courage. In her culture, women are considered possessions. They can be bought and sold for less money than a cow. She explains in our interview: “A husband is expected to beat his wife so that she doesn’t ‘grow horns’”—which really means to make sure she doesn’t think and act independently. “A husband may even kill his wife without being punished.”

Even as a girl, Lolosoli would intervene when a woman was being attacked while knowing she herself would be punished for her rescue efforts. She often stood up in front of the village elders, asking that they put an end to the violent customs against females, such as genital mutilation. She would also provide protection to those who were outcast because they had been raped.

As an adult, she received death threats from her husband and men in the area. Once, her husband’s brothers beat her so badly that she was blinded for nearly two months. But as soon as she recovered, Lolosoli continued fighting for the empowerment of the women in Kenya by forming a new village, a safe haven for females fleeing violence or persecution. They named it Umoja, which means unity.

Lolosoli continually demonstrates the courage to fail, or in her situation the courage to risk rape, physical beatings and death, to succeed at empowering women. She is winning her battle. Rebecca Lolosoli is the most fearless of the Fearless Leaders I’ve met.

Everyone can develop more inspiring leadership courage, whether it’s how you lead yourself, your family, a team, an organization or a country. You can develop more inspiring courage. Join the revolution; become more of a Fearless Leader.

Laugh and Learn: Comic Tackles Tough Subjects with a Sense of Humor

As a comedian, Amer Zahr has performed throughout North America and the Middle East – but he’s about to face his most challenging audience yet.

Amer performingThis spring, Zahr will be teaching a new class at the University of Detroit-Mercy Law School titled,” Arab Americans and the Law.”

The course will explore the journey of Arab-Americans through the American legal system from the beginnings of Arab immigration to the United States in the 19th century until the present day. Included will be study of legal cases involving Arab Americans in the realms of identity, “whiteness,” immigration, terrorism and discrimination, among other topics.

Although Zahr certainly has his humorous side, he is known as a keen observer of cultural and political issues. He also has earned a Juris Doctor (JD) degree from the University of Michigan in Ann Arbor.

Pamela Wilkins, University of Detroit-Mercy Law School associate dean for Academic Affairs and associate professor of Law, said: “We are thrilled to have Amer join our team of professors who see the law – in addition to its practical application – as an important tool for advancing social and cultural insight and understanding.”

Zahr describes himself as “an Arab-American comedian, speaker and writer,” who draws on his experiences growing up as a child of Palestinian parents to find the humor in society, culture and politics.

Amer book titleHe has produced and headlined in three of his own comedy tours, “1001 Laughs Comedy Tour,” “We’re Not White!” and “In 1948.”  He is also the producer of the annual “1001 Laughs Dearborn Comedy Festival” in Dearborn at the Arab American National Museum.

Zahr recently completed production on his first documentary film, “We’re Not White,” a comedic and informative approach to the Arab-American struggle to get a box on the United States Census form. He is also the author of the well-read blog “The Civil Arab,” as well as his first book, “Being Palestinian Makes Me Smile,” a collection of his writings relating to being Palestinian.

He holds an MA in Middle East Studies and a JD (law degree), both from the University of Michigan in Ann Arbor.  He writes and speaks widely on political and social affairs, and has appeared on radio and television, including ABC’s “Politically Incorrect with Bill Maher.”  Some of his writings have been featured in major publications, including Time magazine.

Farbman Employees Say Three Cheers for Standing Desks

Most employees would agree: Sometimes, you need a new perspective to find a solution or to find a creative way to do your work. That is why standing desks are an intriguing way to invigorate an office on a variety of levels.

The Farbman Group, a Southfield-based real estate company, has begun introducing adjustable standing desks in its company headquarters at the Essex Center. Ann Wiggins, controller at Farbman Group, was among the first to try the adjustable height feature.

Farbman standup desk“It’s been a great alternative to sitting at a desk all day and I already feel good just because I’m doing something positive for myself to help maintain a healthy lifestyle,” Wiggins says. “I can keep active throughout the day. Every little bit helps. It’s a great opportunity Farbman has provided.”

The company has begun adding treadmill desks to its office to help employees get their creative juices flowing and give them the opportunity to do move around as opposed to sitting all day. “It was a proactive measure,” says Farbman President Andy Gutman. The company wants to cultivate happy and healthy employees. They are always looking for ways to do this.

“Creating an environment where team members are happy and healthy is a passion and an investment of the Farbman Group that delivers long-term benefits for all,” Gutman says. “We’re always seeking proactive, fun and innovative ways to support and encourage health and well-being initiatives in our offices and at our properties. The standing desk has been a hit and we are now ramping up to purchase more!”

Farbman desk 2The desks are part of the company’s Health & Wellness Committee. Founded in 2013, the group of Farbman employees works to help integrate healthy options into the workplace.  Wiggins also heads the company’s health and wellness committee. Other committee initiatives have included:

•    Hosting events and educational seminars on health-related topics
•    Providing healthy snacks/ replacing vending machines with healthy choices
•    Organizing walking contests where employees steps were tracked.  There also was one in which Farbman Group challenged one of its tenant companies.

Farbman Group, which employs more than 200 people, manages in excess of 20 million square feet of office, retail, multi-family and industrial space throughout Southeast Michigan, and is recognized as a leading commercial management and brokerage firm by a wide variety of individual and institutional clientele.

Its mission, according to company executives, is to strive for excellence in all facets of real-estate services in order to enhance its position as an industry leader. Its team is known for transforming forward-thinking ideas into cutting edge applications to achieve maximum results for its clients, company and communities.

For the Guys: Guide to Dressing for Men Made Easy

Rod Brown is like a Metro-Detroit version of “Fashion Police,” only much more polite and less controversial.

The Shirt Box 1What we mean is that Brown, co-owner of The Shirt Box in Farmington Hills, Mich.,  knows what works on a well-dressed man. And he can spot what’s wrong from a few miles away.

If you want to look good at work and otherwise, Brown is your guy. To that end, he says there are a few good basic rules to follow when it comes to men’s fashion and dressing. So we asked him to write up some basic tips to get us started. And he’s going to contribute a regular batch for your reading pleasure.

Here are some you should check off each morning you get dressed in the words of Rod Brown:

The Shirt Box 3• Leathers always match! What am I talking about? Your shoes and your belt. Wearing a black shoe demands you wear a black belt. Likewise, brown shoe means brown belt. It’s that simple!
• Clean your shoes! This could be as simple as wiping them off with a moist towel or better yet, polish them. Hey guys, here’s a secret you didn’t know: One of the first things women check out on a guy is his shoes!
• A proper fitting shirt and suit are critical! Don’t walk into work or play looking like you are wearing your Dad’s clothes. The neck of the shirt when buttoned should give you about ½ inch to ¾ inch most (enough for about two fingers to fit). The cuff of the shirt should hit about 1 inch beyond your wrist bone. The taper of the shirt is also important. If you are slim, then wear a tailored fit shirt.
• Contemporary is key! This means flat front pants, narrower lapels on jackets and ties that do not exceed 3 ¼ inches in width at the base of the tie.

When in doubt, ask your haberdasher!

Ten Ways to Build a Flourishing Culture Around Your Values

Culture cannot flourish if individuals do not sustain it. Whether it’s a beautiful or horrific culture, it does not exist without one individual after another choosing to support it. In other words, if one person after another shifts away from a set of practices and beliefs that are the core of any culture, that culture eventually ceases to exist. This doesn’t mean there is no society or company, but that surely the culture has vanished.

Sure, systems, bureaucracies, policies, rules, regulations, laws, and other individuals impact your life. But whatever your situation and however you were raised, when it comes time to choose who you are and who you want to be, it all comes down to you. You may be the one who can solve a problem that keeps a client from jumping ship. You may be the one with a great idea like Bill Gates, Steve Jobs, or someone who wins a Nobel Prize. You may be the one whose mentoring changes lives for the better.

You also know that although you are responsible for choosing your values, what you do next is going to involve more than just you. In other words, you and multiple other individuals will make the difference between a culture that  lasts and one that does not.
Now, I want you to start thinking pragmatically about how to build the flourishing culture you want in your organization. Specifically, I want to focus on some essential concepts and a step-by-step process for creating and maintaining that culture.

For me, the culture that I want to live and work in is achieved through what I value most: values like honesty, fairness, and promoting success for everyone involved in and related to my organization. These are among the values that guide me to my purpose, which is helping people realize their best selves. What follows are 10 steps you can use to create a similar culture for your organization.

Step 1. Create Stakeholders: It Begins and Ends with You
If you are recruiting people into an organization that reflects a carefully articulated purpose and set of values, you’ve got to begin and end your day thinking about and acting on those values. It starts with the way you interact with each person at every level within your organization and outside it. Make sure your values and purpose are known to everyone and that they provide a core framework for daily operations.

Step 2. Create Stakeholders: It’s Not Enough to Bring People on Board
It’s not enough for you to bring people on board who share your val¬ues and your purpose. You need to keep these people on board. The real challenge, how¬ever, comes with holding on to the client or the talented employee. So what’s the formula? For starters, depending on the size of your organization, you should have regular, organization-wide meetings where people can share best practices, learn about what others’ jobs are like, and discover how areas of the organization overlap—or department-wide meetings for large companies. Remember that you want people who will actively engage with each other without fear of leadership egos getting in the way. But part of that active engagement requires that people have at least a basic understanding of how the different areas of the organization fit together.

Step 3. Promote Accountability: Freedom, Transparency and Responsibility
Eleanor Roosevelt said, “With great freedom comes great responsi¬bility.” When you create the sort of culture that encourages people to share and challenge ideas, you create a culture in which people feel free to innovate and be creative. This also means that people are responsible for what they say and what they do. We all are agents of our actions. If you are going to create an environ¬ment and a culture of trust, transparency, and honesty, you must live it every day and not just preach it. You must say the things you believe are true, and you must do the things you say you will do.

Step 4. Create Dialogue: Listen
Related to the idea that a vibrant culture is one that encourages peo¬ple to speak their mind and expects the experience to be beneficial for everyone involved is the idea that people should take dialogue seriously. Believe it or not, many people don’t know how to have a conversation that actually produces good ideas. Lots of times, we don’t listen to each other but rather simply wait for our chance to get our point across. The point of really listening is to understand and, more often than not, to take action on what you hear.

Step 5. Create Dialogue: Confirm or Correct
Ask the person you’re speaking with to confirm that your recapitula¬tion of their meaning is accurate, or to correct you. After all, the ideas you’re trying to get right are theirs, not yours. Yes, the one commu¬nicating has the burden of making him- or herself clear, but you can help improve the person’s articulation. In addition, since you want people to take responsibility for what they say and do, you need to know you’ve got it right, and you need them to know that you care about that.

Step 6. Create Dialogue: Situate the Conversation
See if you can situate what someone is saying within the organization’s established framework of values, and try to find a connection or some alignment with the organization’s purpose. Doing so will help keep the focus on why everyone showed up for work!

Step 7. Create Dialogue: Consider Assumptions
Every story has to begin somewhere; we have to assume something to get things going. Similarly, when we engage in dialogue, we make cer¬tain assumptions that are often not explicit. They’re simply the givens we take to be true for the purpose of starting. Just as you do when you reformulate in your own words, check with the speaker to see if what you believe they have assumed is, in fact, what they assume!

As with verbal disputes, it’s often the case that our disagreements occur because of what is not said. In other words, we don’t state our assumptions, and we believe we know what others’ assumptions are, but we’re wrong!

Step 8. Disagreement Does Not Mean Stalemate: Give Others’ Ideas a Try
One of the political tactics both Republicans and Democrats use is to actively undermine their opponent. Even if the other man or woman has a good idea, the opposing side reflexively and staunchly opposes it. Why? Because they don’t want to see the other side win. Ever.

If you and someone in your organization disagree over an idea or a process but a decision is made to implement it, make sure everyone gives it the same support they would show if they thought it was the best thing since sliced bread. It’s your job to get people on board and excited about the direction of a program, process, or policy, whether it was your idea or not. It’s easy to help things fail; it’s a lot harder to see them succeed. Since everyone in your organization is after the same thing, it is in everyone’s best interest to try to make implementing others’ ideas work.

Step 9. Change: Manage It
Change is a scary, scary thing for most people. They don’t know where they fit in with this change, or if they’ll be left out. It’s important, therefore, that whenever change is on the horizon, those who are respon¬sible for deciding to implement it communicate their reasons clearly and thoroughly. People need to understand the context for change as well as how change will impact their workload, workflow, planning, and so forth. Continuous dialogue sustains organizational values and in so doing facilitates positive change. It’s important to work at maintaining the thread of those values throughout or across that change.

Step 10. Values: You’re in the Relationship Business
Never forget that human interactions are always meaningful at some level. You’ve probably had interactions that, for some reason, were really meaningful to others, though you thought them to be rather pedestrian. And the shoe has likely been on the other foot, too. You can never antic-ipate what is going to impact someone else’s life in a really meaningful way, but be aware that it’s always possible. If your interactions reflect your values, then you can always be confident that you have contributed to creating a meaningful culture wherever you go.

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