Many of us have experienced getting several sentences into a conference call before realizing that we’re on mute. Not to worry! With the quick push of a button, we begin again, assuming that others finally understand us. If only it were that simple. This session will take participants beyond the button, offering an actionable framework for meaningful, productive communication when it truly matters.

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Learning Objectives:
1) Attendees will learn basic concepts from the DiSC model of behavior;
2) Attendees will explore diverse communication and personality styles;
3) Attendees will identify specific strategies for being heard by all stakeholders

Speaker: Erich Kurschat, Owner, Harmony Insights LLC