Date/Time
Date(s) - Oct 17, 2017
9:00 am - 5:00 pm

Location
Rochester College

Categories

Event Summary:
There are five powerful lessons in business, lessons carefully developed by the Disney organization in its never-ending pursuit of excellence. These universal pillars of a successful business-leadership, culture, service, brand and innovation-are the keys to sustained business excellence. Together, these lessons forge an enduring bond between inspired leaders, motivated employees, satisfied customers, and an ability to continually grow the brand.

Throughout this course, you will discover insights that drive the Disney organization and practice adapting these insights to strengthen your organization to obtain the goal of long-term results.

What You Will Learn:
-Adapt time-tested Disney business insights to assess and improve your organization.
-Understand the power of values and vision in leadership to obtain a thriving organization.
-Discover how customer loyalty can be established leading to sustained profitability.
-Gain insight into how culture is strengthened in the recruitment, selection and training processes.
-Apply tools to create systems and processes that make exceptional customer service achievable for any organization.
-Integrate personal creativity and organizational processes to create ongoing innovation within your organization.

Please visit: https://www.detroitatd.org/event-2495776 for more details.