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How true leaders—yes, that’s you—motivate others to take action

Leadership means doing a lot more than making hiring decisions, signing paychecks, and taking care of your team and your company. True leaders motivate others to take action. When you think of leaders in your community, who comes to mind? Public officials? Civic group presidents? Pastors? These are fine choices, but many entrepreneurs don’t realize […]

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Carnegie’s Wisdom on Mining for Gold

In today’s environment of high-velocity change, a business’s technology, product innovation or unique distribution are only fleeting advantages.  In fact, the only sustainable competitive advantage is an organization’s talent and how reliably they perform. Andrew Carnegie came to America from his native Scotland when he was a small boy, did a variety of odd jobs, […]

The Simple Yet Powerful Retention Tactic that Won’t Cost Your Company a Dime

In today’s work culture where paternity leave, free snacks and on-site daycare have become more common, formulating the right package of perks and benefits for your employees can be difficult. While research indicates 57 percent of people place benefits and office perks at the top of their list when considering a new role, research has also […]

A Recipe for Service Employee Engagement

The service industry accounts for four of the top 10 largest employment sectors in the U.S. Salespeople, cashiers, and food service and preparation workers take the top three slots, and customer service representatives rank sixth. Combined, they comprise nearly 14 million workers, according to Bureau of Labor Statistics’ data published in March. Service workers are […]

How to Keep Employees from Jumping Ship – Encouraging Engagement to Scale Your Workforce

Employee engagement, success and connectedness to their jobs directly affects a business’s ability to grow. In fact Gallup reports that employee engagement is consistently an important predictor of company performance. This means that whether you are looking to grow locally, scale internationally or further your business offerings with a new product line, having the right […]

Becoming a True Servant Leader

The greatest generals in history knew that wars could not be won without the loyalty of their troops. Likewise, you cannot and will not win in business without the loyalty, respect and determination of your team. Loyalty is not gained by simply barking orders. Respect is not the result of instilling a sense of fear […]

How to Spot an Employee with One Foot Out the Door

Whether you are a Fortune 500 executive, business owner, front line manager, or human resources professional, you know this much is true. You can’t run a thriving company without top notch employees. The fact is, success resides in the hard work, creativity and dedication of your workforce—those bright, enthusiastic, engaged employees who work every day […]

The Downfalls of 360 Degree Feedback

When it comes to performance review tools, one in particular, known as “360 degree feedback” is considered invaluable by some and ridiculed by others. While each organization is unique and as such requires a tailored and personalized performance management system, it is undoubtedly worth taking into account the possible detrimental impacts of certain tactics and […]