WMS Gaming
Chicago
www.wms.com
The goal of WMS Gaming is to be an employer of choice, and it appears the company is getting closer to achieving it. Over the last two years, WMS has seen dramatic improvement in its employee survey, with an overall improvement in employee satisfaction of 8 percent and a 5 percent decrease in voluntary turnover. “We listen to our employees and based upon their input we develop programs to improve the work environment,” says CEO Brian Gamache. “This is not only done at a corporate level, but each individual department is also required to put an action plan together. These plans are tracked and reported on throughout the year.” Two areas WMS would like to put more focus on: Organizational Development and International HR. Flexibility and adapting to the needs of customers and employees are important components of success at WMC. “Our culture is focused on innovation, not only in the products we create for our customers, but also in the services and programs we provide our employees,” says Gamache. The CEO has also played an important role in making employees feel rewarded for their efforts, personally congratulating top performers, innovators, and contributors. “We have established significant reward and recognition programs within the organization. Recognition is embedded in our culture and it drives positive results at every level.”