March 8, 2012 - The popular television program “Mad Men” deals with an era that is ancient history to many of its viewers. Today, about a month before before Administrative Professionals Week – and Day – the office world has changed to the point where Don Draper and company wouldn’t recognize it. There’s a reason for that.

Dec. 1, 2011 - With huge numbers of people unemployed and states strapped for cash, food insecurity – wondering where your family’s next meal is coming from – is a growing concern. Panera Bread, whose 1,500 bread-cafe stores are scattered throughout the country, is exploring one solution to the problem with its Panera Cares stores – part of a growing movement of community cafes that are very different from the traditional “soup kitchen.”

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June 2, 2011 - What does it mean to learn? You think of textbook or school. The definition of learn is “The act, process, or experience of gaining knowledge or skill.”

May 19, 2011 - Product development teams want to add the kitchen sink; marketing and sales want the new product yesterday. What are the key factors in determining the minimum useful offering and how can companies use them to thrive?

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March 17, 2011 - Even in an atmosphere where “government service” is in question, “government services” still need to be fulfilled. Someone has to take out the trash, wash the floors after demonstrations, and provide security when full-time resources are reduced. That’s where Manisha Dotson and her Nisha Industries show their stuff. Hopefully, she’s typical of the small beacons of light leading toward economic recovery.

March 17, 2011 - The demand for agendas at every meeting has accomplished nothing but the proliferation of agendas, predominantly bad ones. Most agendas are simply recipes for wasting time. Even those with great detail are usually guilty:

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