July 29, 2010 - I’ve frequently observed destiny in action. People play out the roles that they believe they are supposed to play out. Organizationally, we act as we’ve been taught to act in our various roles.

July 15, 2010 - Too many businesses stay “married” for too long to the wrong customers. Yes, there are definitely times when you should divorce a client.

July 15, 2010 - When it comes to running a company, there has been a lot said about making sure you have the “right people” on the “bus.” But what about the driver?

July 1, 2010 - Sometimes, in the heat of negotiating, both sides lose sight of the overall goal. They become lost in the competition and fail to realize that there may be value in the deal that both are missing.

June 24, 2010 - Thriving in the new economy demands building and preserving brand loyalty. But how, really, does your brand measure up—with customers, investors, employees and others?

June 17, 2010 - What makes an organization a great place to work, motivates employees and decreases turnover? The best run organizations are inevitably those with a clear sense of mission and goals that are shared by everyone from the C-Suite to the mailroom.