July 29, 2010 - Much has been written and said about listening skills. The new book by Mark Goulston adds to the ongoing discussion in a positive way.

July 15, 2010 - If business travel has made a hotel room your home away from home, consider these tips for a better night’s sleep and more energy for the next day’s meeting.

June 17, 2010 - Developing the correct pricing strategy for a product or service will determine profitability, and may determine if the business survives. In a turbulent economy, many leaders respond by cutting prices to sustain volumes.

June 10, 2010 - What sets world-class athletes and business leaders apart from others? They think, believe and act differently. Compare the typical business “post mortem” after a project or deal has gone badly, to how world-class athletes and business leaders deal with mistakes and failures.

June 10, 2010 - Is your organization facing people, productivity or performance issues? Is managing engagement, retaining talent or presenteeism a key area of focus for you?

June 7, 2010 - Just between us, be honest. Do you find yourself having to have the last word in a meeting with your direct reports? Are you often resistant to hearing bad news — especially if it relates to you?»Read More

June 7, 2010 - One trend that is sure to have an increasingly profound impact on families throughout America is the dramatic rise of Alzheimer’s disease.»Read More

May 20, 2010 - Most organizations are concerned about customers and want to provide good service to each one. All business leaders know a good customer service process is important, but often the design is focused only on fighting today’s fire.

April 29, 2010 - Marshall Goldsmith is a prolific writer and successful executive coach. His work is always good, and this one is no exception.

April 15, 2010 - The reasons for being good stewards of the planet are very real. Such stewardship should be considered in all business decisions as a matter of reasonable ethical behavior. This book is a positive look at connecting environmental concerns with business realities.